Employee Services Manager

About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...

**About the role**: - Ensure the timely and successful delivery of our solutions. - Challenge existing models and procedures and work toward updating them to improve the speed of delivery. - Drive the continuous service improvement while constantly evaluating the customer perception of the service. - Building and maintaining strong relationship with key...

**This role oversees project services, manages installations, leads a team, and addresses client issues. **Responsible for directing tasks, monitoring projects, managing contracts, and providing technical support. The role involves preparing reports, assessing training needs, and ensuring data security.** - Oversee the execution of installation and service...

Automotive Rail way Industry asked to hire a Procurement manager Engineer **Responsibilities**: 1. Set procurement plan to ensure adequate resources for the project, improve pricing and quality of supply, delivery terms. 2. Identify and list down recommended/approved Local and international suppliers based on the following: price, quality, service support,...

**Sr. Manager-Operations** - Multinational company located in 5th settelments request Head of operation in facility management field. **Operations & Facilities Management** - Monitor SLAs for the portfolio of assets, and ensure that they are aligned to service delivery, customer expectations, and expectations from suppliers / service partners in order to...

Sutherland is an experience-led digital transformation company that can help your business achieve non-linear growth by delivering exceptionally engineered experiences for your (very human) customers and employees. We are seeking dedicated and enthusiastic individuals to join our team as a Customer Support Agent. You will play a vital role in ensuring...

**Human Resources (HR) Manager Job Description**: As an HR Manager, you play a pivotal role in shaping an organization’s success. Your responsibilities span various aspects of human resources practices and processes. Let’s dive into the details: **Role Overview**: The HR Manager is the go-to person for all employee-related matters. You’ll be at the...

**votre rôle**: - Holds accountability for the Quality of solutions provided to Customer - Acts as the customers' primary point of contact and an escalation point - Has awareness of overall and service management profitability of their customers - Proactively identify existing Customer needs, and opportunities and grow the customer relation with Orange -...

**About the role**: - Holds accountability for the Quality of solutions provided to Customer - Acts as the customers' primary point of contact and an escalation point - Has awareness of overall and service management profitability of their customers - Proactively identify existing Customer needs, and opportunities and grow the customer relation with...

Holds accountability for the Quality of solutions provided to Customer - Acts as the customers' primary point of contact and an escalation point - Has awareness of overall and service management profitability of their customers - Proactively identify existing Customer needs, and opportunities and grow the customer relation with Orange - Work with the account...

Service Delivery Manager-230003QW **Applicants are required to read, write, and speak the following languages***: English, Arabic **Preferred Qualifications** **Service Delivery Manager** To manage and develop the Managed Cloud Services (MCS) relationship with designated account(s) throughout the engagement against the contractual deliverables &...

-Job description **Role purpose** The role holder will provide effective, compliant and functional management across the full breadth of the Facilities Management and Project Delivery within the portfolio for the country: - Reporting to the Country Head of Corporate Services, is expected to provide leadership and oversight of our Egyptian office and...

**Date posted**:May 16, 2024**City**:Giza**Country/Region**:EG**Type of Contract**:Local Assignement**Job Requisition ID**:6032IS Service Management Officer - .**Job **Requirements**: - B.s Degree in Computer Engineering, Computer Science, or Information Technology. - 2- 3 years of experience in IT Operations. - Proficient in Microsoft products which...

WL:1C Location: Unilever Cairo House Role Purpose: Execution of employee data activities, JML data maintenance, and tier 1/2 case management Key Responsibilities: - Manage and maintain employee records in Workday through the JML lifecycle - Execute pre-onboarding and probation administration, including pre-employee checks for new joiners and set up new...

ABOUT SHIFT EV: Shift EV is an electric vehicle technology company, based in Cairo, Egypt. Our vision is to expedite the adoption of electric vehicles in Egypt and the region by developing state-of-the-art electric drivetrain solutions. Our team members are top-notch industrial and academic experts from MIT and Intel. We are backed by local and global VCs on...

**We help the world run better** **Summary**: **What you will do** As a Technical Service Manager you will contribute to SAP's global strategy by supporting our customers with their SAP S/4 HANA adoption on their path to the Intelligent Enterprise as part of the SAP Enterprise Cloud Services team. TSMs play a critical part in helping our customers...

Ensuring the correct and proper delivery of customer support services to our customers - Ensuring that agreed margins are achieved whilst delivering Service Level Agreement fulfillment and customer happiness. - Take ownership of customers issues and follow problems through to resolution - Guide the sales and presales team in any projects pertaining warranty...

**Role purpose**: Provides VOIS Egypt the best implementation of labor law, social insurance, HR policies, and Discipline management adhering to labor law and regulatory rules and regulations, managing all administration and coordination related to employee’s archiving system. **Key accountabilities and decision ownership**: Employee Relations: - Keeps...

**About the role**: **Job Purpose**: **Key Tasks and Responsibilities** - Real time monitoring: incident detection and analysis, logging of the faults in the relevant. - Tracking/Solving all monitoring incidents raised by servers’ owners. - Perform technical escalations in line with our Fault Management policy - Liaise with other relevant internal...

Principal Service Delivery Manager - Oracle Managed Cloud Services for Middle East and Africa-230003QV **Applicants are required to read, write, and speak the following languages***: English, Arabic **Preferred Qualifications** **Principal Service Delivery Manager - Oracle Managed Cloud Services for the Middle East and Africa** To manage and develop the...