Retail Customer Service Executive- Hurghada
5 months ago
Deal with all walk-in customers’ needs promptly.
- Serve Walk-in customers and provide full information and advice.
- Manage and meet customer expectations.
- Sustain high customer satisfactory service level.
- Provide excellent customer service for cash clients as per Aramex CS standards.
- Sell cash shipments.
- Attending to cash customers and fulfill their requirements, solve their problems, follow up their cases and update them.
- To contact four cash customers per day (leakage or none-active customers).
- Promote Aramex campaigns for customers.
- Always ensure outlet customer satisfaction.
- Handle relevant GCS cases, follow up and close all requests.
- Handle SRN for outbound team.
- Handle all passports cases by cash team and other teams.
- Handle all cash customers requesting various Aramex products.
- Process and prepare cash shipments for shipping.
- Handle all outstanding reports and close the related cases on daily basis.
- Close pending cases on a timely manner.
- Pass the outlet customer service audits.
- Adhere to company HSSE, compliance and sustainability corporate policies.
- Ensure timely resolution of customer complains to retain customers.
- Ensure using the up-to-date cash rates.
- Contribute to meeting the annual/quarterly cash targets
- Bachelor's Degree Holder (Business Administration, Supply Chain or Equivalent).
- Excellent English Language with strong communication skills.
- Customer oriented with excellent Problem-Solving Skills.
- 0-1 year of experience in Customer Service role or similar roles.
Aramex has rapidly grown into a global brand, recognized for its customized services and innovative products. Listed on the Dubai Financial Market (DFM) and based in the UAE, Aramex is centrally located at the crossroads between East and West, which allows us to provide customized logistics solutions anywhere in the world effectively and reach more businesses and consumers regionally and globally. We are committed to continually enhancing our operations across the region while pursuing opportunities for business growth in emerging markets abroad. This approach is core to the sustainable development of our business and commitment to facilitating wider, global trade in an ever-changing world. What We Do : We have successfully introduced market leading express delivery and logistics services to the Middle East and other emerging economies. As a leading global provider of comprehensive logistics and transportation solutions, our breadth of services include express courierdelivery, freight forwarding, logistics, supply chain management, e-commerce and record management services.
-
Customer Service Team Leader
5 months ago
مصر, Egypt Hadaf Solutions Full time**Job Opportunity**: Customer Service Team Leader **at Hadaf Solutions ( 8orders)** **Location**: Hurghada, Egypt **Company**: Hadaf Solutions **Application**: 8orders **Position**: Customer Service Team Leader **Qualifications**: - Bachelor’s degree in Business Administration, Management, or a related field. - Minimum 3-5 years of experience in...
-
Customer Service Executive
5 months ago
مصر, Egypt Staff Arabia Full timeExcellent Job vacancies in Emirates (Pharmacists - Customer Service Executive - Sales promoters) فرص عمل ممتازة في الإمارات Our client, A leading Luxury Pharmacy retail chain with over than 200 Pharmacies across 9 countries including UAE, Kuwait, Jordan, KSA, Philippines, Bahrain & others, is requiring to recruit for all branches...
-
Sixt Hurghada
6 months ago
مصر, Egypt Abou Ghaly Motors Full time**Job Information**: Number of Positions **1** *** Business Line **Mobility Services** *** **Required Skills**: - salesCity **Hurghada** *** State/Province **Hurghada** *** Country **Egypt** *** Zip/Postal Code **11311** *** - Prepare the rental agreement while advising on and up-selling vehicles and optional extras to the customer according to...
-
Retail Sales Development Sr. Executive
5 months ago
مصر, Egypt Dsquares Full timeDsquares specializes in offering loyalty programs that bring our customers closer to their consumers. Through our different range of solutions, we deliver an end-to-end experience, managing and executing all technical, operational, and commercial aspects of our customers’ loyalty programs. From full loyalty programs, couponing solutions to interactive...
-
Customer Service
6 months ago
مصر, Egypt Webhelp Full time**Customer Service/Support** **Location** - Giza, Egypt*** Job Title: Customer Service - Retail Vacancies **Job Description**: Do you have a passion for fashion, gadgets, or home goods? Do you thrive on making customers happy and exceeding expectations? Then join our vibrant team at Concentrix and become the hero behind every smile! **In this role,...
-
General Manager-marriott Hurghada
5 months ago
مصر, Egypt Marriott International, Inc Full time**Job Number** 24084940 **Job Category** Property Leadership **Location** Hurghada Marriott Beach Resort, El Corniche Road, P.O.Box 38, Hurghada, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Functions as the primary strategic business leader of the property with...
-
Ufs Customer Development Executive
5 months ago
مصر, Egypt Unilever Full time**The company profile**: At Unilever you are more than your job title, you are part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We produce world-leading brands including Knorr, Dove, Axe, Hellmann’s and Omo, alongside...
-
Retail Sales Executives- Etisalat UAE
5 months ago
مصر, Egypt Staff Arabia Full time**The Retail Sales Executives will be responsible for**: - Knowledge of different computer skills - Possess a competitive spirit and desire to meet and exceed sales goals/Targets. - Handle all administrative aspects of the sales including: completing customer request, accepting customer payments and filing the completed orders. - Handle service inquiries...
-
Retail Customer Relationship Officer
5 months ago
مصر, Egypt EGBank Full time**_Identifies Individual Customers needs for the targeted Segments (Retail Products) as directed by Branch Manager._** - **_Promotes and sells the bank’s products and services to achieve the preset sales targets._** - **_Maintain the required product knowledge in order to provide accurate presentations to individual customers and to ensure suitability of...
-
Retail Customer Relationship Officer
7 months ago
مصر, Egypt EGBank Full timeIdentify existing and potential customer needs and provide them with the basic information on all Bank’s products & services. Achieve assigned targets through promoting, selling and cross selling the bank’s products and services to existing and prospective customers to achieve the preset sales budget. Handle all the customers ’regardless of their...
-
Customer Service/ Technical Support Advisor
5 months ago
مصر, Egypt PK Global Full timeJob Title: Customer Service/ Technical Support Advisor - Hurghada **Job Description**: The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product...
-
Retail Customer Relationship Officer
7 months ago
مصر, Egypt EGBank Full timeIdentify existing and potential customer needs and provide them with the basic information on all Bank’s products & services. Achieve assigned targets through promoting, selling and cross selling the bank’s products and services to existing and prospective customers to achieve the preset sales budget. Handle all the customers ’regardless of their...
-
Customer Service Executive
5 months ago
مصر, Egypt On-Hire Full timeOur client is a beauty e-commerce platform that seeks out the best skincare, makeup, fragrances, and health products in the market and acts as a hub of information for the Egyptian female. They are looking to hire a Customer Service Executive. Key Responsibilities: - Ensure excellent customer service is provided to customers in a timely manner, by adhering...
-
Retail Accounts Supervisor
5 months ago
مصر, Egypt Dsquares Full timeDsquares specializes in offering loyalty programs that bring our clients closer to their consumers. Through our different range of solutions, we deliver an end-to-end experience, managing and executing all technical, operational, and commercial aspects of our customers' loyalty programs. From full loyalty programs, couponing solutions to interactive...
-
Retail Customer Relationship Officer
7 months ago
مصر, Egypt EGBank Full timeIdentify existing and potential customer needs and provide them with the basic information on all Bank’s products & services. Achieve assigned targets through promoting, selling and cross selling the bank’s products and services to existing and prospective customers to achieve the preset sales budget. Handle all the customers ’regardless of their...
-
Customer Service Specialist
6 months ago
مصر, Egypt Service First CX Full time**About Us** Service First CX is a World Class Multinational Company with strategic locations around the globe providing an elevated Customer Experience to benefit businesses with exceptional customer engagement. This is a full-time Job on-site for a Loan Specialist located in New Cairo. The Loan Specialist will be responsible for Handling all activities...
-
Customer Service Executive
6 months ago
مصر, Egypt IGT Solutions Full time**Role: German Customer Service Executive** **Location : Cairo, Egypt** **Skills Required**: **Excellent writing and speaking skills in German (C1 level ) is mandatory and English is required on a B2 level** Previous work experience in an international airline environment / operations is a valuable advantage Specialized skills required: Good...
-
Executive Assistant
5 months ago
مصر, Egypt Premier Fitness Service Full time**Job Title: Executive Assistant** **Responsibilities**: **Executive Support**: - Provide high-level administrative support to executives. - Manage calendars, schedule appointments, and coordinate meetings. - Handle travel arrangements and logistics. **Organizational Skills**: - Maintain efficient filing systems and document management. - Coordinate and...
-
Retail Customer Service Head
6 months ago
مصر, Egypt EGBank Full timeAchieve the assigned targets for the Branch in both assets and liabilities to ensure that targets are met through walk-in customers, relationship building and new to bank clients in a transparent & ethical way. Identify customer basic needs and Provide the individual customers with basic information on all Bank’s product and service to increase customer...
-
Supervisor, Corporate Sales
5 months ago
مصر, Egypt اورنچ مصر Full timeAbout the job Supervisor, Corporate Sales (Hurghada) **Purpose of the job** Handling Corporate Accounts in assigned region, managing different segments Key Large Accounts, ensuring an increase in Orange Market share within his region. Ensuring a competitive market share for Orange within his region, handling his accounts professionally. **Duties and...