Frontline Officer

**Role Purpose**: Act as a frontline interface with Dealers of Vodafone Italy. Role involves responding to Dealers over the phone and resolving their inquiries related to Business customers. The main purpose is to facilitate and provide a Vodafone global customer service standard. **Key accountabilities and decision ownership**: - Sales support - Full...

**Role Purpose**: Responsible of all the offline tasks& activities and Real-time Management in Italy Enterprise team. As a RTM specialist is responsible for achieving the delivery and commercial targets while ensuring the stability and uptime of the Client systems and connectivity and take necessary contingency actions in case of problems to resolve any...

**About ShopCash** ShopCash is a cashback platform to help shoppers save on every purchase.ShopCash is a free app for cashback, deals and coupons that rounds up the best offers and helps shoppers make better shopping decisions. ShopCash is part of the Wego Group (creators of one of the most beloved travel apps in the MENA region). ShopCash is available in...

-Job description **Why join us?** The Global Contact Centre Shared Operations (GCCSO) business has over 8,000 frontline colleagues working within 14 different Contact Centres in 7 different countries, supporting 16 Wealth Personal Banking (WPB) markets across the globe. GCCSO is one of the largest global WPB teams deployed primarily in the Global Service...

Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Work 40 hours/week, and overtime as required - Advanced proficiency in local language in both written and verbal communication - Relevant experience working with data analytics and using these metrics to identify problems - Relevant experience working with the MS Office...

Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays As a Team Lead you will be responsible for shift execution and team's supervision and engagement in your area of the Fulfillment Centre. Along with your manager and with line operators, you'll work closely to ensure that the assigned department is performing in line with...

**Role purpose**: Technical Ops expert for all Fixed Products for SME and Enterprise Customers in VF Italy. He/she will be responsible for steering the operation under supervision of the Sr. Supervisor to guarantee achieving Ops KPI. To provide Leaders and Vodafone Italy will all the required reporting (Daily, Weekly, Monthly) **Key accountabilities and...

**About **almentor: We are the leading Video-Learning Platform in Arabic! Established in 2016, we produced over 1000 online courses for individuals, corporations, and government entities across Egypt and the Gulf. Our platform is a hub of knowledge, fostering lifelong learning and growth for individuals around the globe. We are a purpose-driven team. Our...

High school or equivalent - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Advanced proficiency in local language & English in both written and verbal communication - Relevant experience working with data analytics and using these metrics to identify problems - Relevant experience working with the MS Office suite...

**Position Overview**: **Leads development of insights via analysing internal and external data sources and drawing meaningful conclusions**: - Drives the metrics required to guide the execution of strategy across various customer and commercial disciplines Like RGM and Shopper / Channel development. - Leads C&CL Analytics projects in order to drive deeper...

SME Sales Support Adviser **Job Description**: **SME Sales Support Adviser** **Cairo, Egypt** **Full Time** **We make health happen** Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, anywhere in the...

**Customer Systems Author** **Cairo** **Flexible / Hybrid working options (e.g. up to 3 days WFH)** **Permanent** **Competitive salary + bonus + fantastic benefits** **Full time** Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an...

Company Description Informa Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products and do business. We also provide...

Customer Sales and Support Center Manager, IND - MENA**Application deadline**: **Workplace**:Onsite Position**Job Location (Short)**:Cairo, Al Qāhirah, Egypt**Contract Type**:Full-Time**Employment Type**:RegularThe Customer Sales and Support Center Manager is to provide leadership, direction, supervision, process efficiency and process improvement for their...

Application Deadline: - Workplace: Onsite Position- Location: Cairo, EG, 11511- Contract Type: Full-Time- Employment Type: RegularThe Customer Sales and Support Center Manager is to provide leadership, direction, supervision, process efficiency and process improvement for their respective team and to ensure that Grundfos is exceeding the support expectations...