Room Service Manager

2 months ago


Cairo, Egypt Hilton Egypt Full time
  • Provide effective leadership to the Room Service teams to ensure targets are met and exceeded both for the hotel and individual development
  • Ensure compliance of brand standards
  • Evaluate guest satisfaction levels with a focus on continuous improvement
  • Aware of trends and propose ideas to build the range and quality of Food and Beverage
  • Optimise sales and contain costs, identifying any areas for action
  • Set achievable budgets and other short- and long-term functional goals
  • Maintain consistent communication with Training and Development department to ensure teams at all levels are trained and developed through the use of structured training calendars
  • Maintain strong internal control environment and compliance to hotel/company policies and procedures

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