ServiceNow Consultant
2 months ago
• Work with clients to understand their business processes, needs and requirements and provide guidance on best practices for leveraging the ServiceNow platform.
• Configure and customize the ServiceNow platform, including Incident Management, Problem Management, Change Management, Asset Management, and CMDB to meet the client's needs.
• Collaborate with cross-functional teams to integrate ServiceNow with other systems and applications.
• Provide technical support and maintenance for ServiceNow, including troubleshooting and resolving issues.
• Develop and maintain technical documentation, including design, configuration, and testing documentation.
• Provide training and support to end-users on the ServiceNow platform and related processes.
• Stay up-to-date with ServiceNow and related technologies, including attending training and certification programs as required.
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