Telephone Operator

2 months ago

Cairo, Egypt Accor Full time

Telephone OperatorJob Description

Main Duties:

  • Operates Telephone Exchange
  • Answers incoming calls, connects them to the appropriate extensions and takes down messages when necessary.
  • Receives and places long distance and overseas calls; computes and records charges, informs guest and forwards charges immediately to Front Office Cashier.
  • Screens incoming calls for guest when requested.
  • Pages called party through paging system.
  • Updates room rack in Telephone Exchange.
  • Handles wake-up calls and requests for directory assistance from guests; gives general information to guests.
  • Handles emergency communications for the hotel.
  • Maintains cleanliness and order of work area.
  • Performs duties as may be assigned.

Qualifications

  • High school Diploma or equivalent.
  • Excellent communication skills, both written and verbal required
  • Excellent organizations skills and ability to find solutions
  • Able to cope with the pressures of a very busy environment

  • Telephone Operator

    2 weeks ago

    Cairo, Cairo, Egypt Hilton Full time

    Waldorf Astoria has continued to pioneer exceptional experiences that redefine the art of hospitality; Join our team and be part of a legacy where we shape the future of luxury hospitality.It's not just a job vacancy, we will help you elevate your career by offering a variety of learning & development programs, career growth & thousands of opportunities all...

  • Telephone Operator

    2 weeks ago

    Cairo, Cairo, Egypt Waldorf Astoria Heliopolis Towers Hotel Full time

    Waldorf Astoria has continued to pioneer exceptional experiences that redefine the art of hospitality; Join our team and be part of a legacy where we shape the future of luxury hospitality.It's not just a job vacancy, we will help you elevate your career by offering a variety of learning & development programs, career growth & thousands of opportunities all...

  • Telephone Operator

    1 month ago

    Cairo, Cairo, Egypt Hilton Full time

    Waldorf Astoria has continued to pioneer exceptional experiences that redefine the art of hospitality; Join our team and be part of a legacy where we shape the future of luxury hospitality.It's not just a job vacancy, we will help you elevate your career by offering a variety of learning & development programs, career growth & thousands of opportunities all...

  • Telephone Operator

    4 weeks ago

    Cairo, Cairo, Egypt Waldorf Astoria Heliopolis Towers Hotel Full time

    Waldorf Astoria has continued to pioneer exceptional experiences that redefine the art of hospitality; Join our team and be part of a legacy where we shape the future of luxury hospitality.It's not just a job vacancy, we will help you elevate your career by offering a variety of learning & development programs, career growth & thousands of opportunities all...

  • Telephone Operator

    3 months ago

    Cairo, Egypt Accor Egypt Full time

    Responsiblity:Contact potential clients telephonically.Read the prepared script when pitching the company's products and services.Provide any information that the client requests.Redirect calls to the relevant department if necessary.

  • Telephone Operator

    4 weeks ago

    Cairo, Egypt Accor Egypt Full time

    Responsiblity:Contact potential clients telephonically.Read the prepared script when pitching the company's products and services.Provide any information that the client requests.Redirect calls to the relevant department if necessary.

  • Telephone Operator

    3 months ago

    Cairo, Egypt Kempinski Hotel Egypt Mea Full time

    Responsibilities:• Answer all incoming calls, connect them to the appropriate extension in an efficient, friendly and caring manner according to the Kempinski standards.• Write down messages accurately for our guests and deliver messages in a timely manner.• Handle guests' requests for DND (Do Not Disturb) and confidential status.•...

  • Telephone Operator

    3 months ago

    Cairo, Egypt Marriot International Full time

    Answer, record, record and process all guest calls, requests, questions or concerns. Manage the telephone exchange station. Process guest requests for wake-up calls, caller ID, do not disturb, call forwarding, teleconferencing, TDD calls, and unrecorded guest calls. Inform guests of any messages they have received. Monitor busy or unattended lines, stay in...

  • Telephone Operator

    4 weeks ago

    Cairo, Egypt Marriot International Full time

    Answer, record, record and process all guest calls, requests, questions or concerns. Manage the telephone exchange station. Process guest requests for wake-up calls, caller ID, do not disturb, call forwarding, teleconferencing, TDD calls, and unrecorded guest calls. Inform guests of any messages they have received. Monitor busy or unattended lines, stay in...

  • Telephone Operator

    1 month ago

    Cairo, Egypt Conrad Cairo Full time

    DescriptionA Switchboard Telephonist accepts, delivers and responds to Guest and management messages, enquiries and emergencies and uses their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer.What will I be doing?As a Switchboard Telephonist, you will accept, deliver and respond to Guest and management...

  • AYS Agent Telephone Operator

    2 weeks ago

    Cairo, Cairo, Egypt Precision Hire Solution Full time

    Job Number Job Category Rooms & Guest Services Operations Location Marriott Mena House Cairo 6 Pyramids Road Cairo Egypt Egypt VIEW ON MAP Schedule FullTime Located Remotely N Relocation N Position Type NonManagement POSITION SUMMARY Answer record and process all guest requests questions or concerns via telephone email chat and mobile communication...

  • AYS Agent

    5 days ago

    Cairo, Egypt Marriott Full time

    Job Number 24112015 Job Category Rooms & Guest Services Operations Location Marriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, Egypt Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Answer, record, and process all guest requests, questions, or concerns via telephone,...

  • BSD Agent

    4 weeks ago

    Cairo, Egypt Marriott International Full time

    Job Number 24029046Job Category Rooms & Guest Services OperationsLocation The St. Regis Cairo, 1189 Nile Corniche, Downtown, Cairo, Egypt, Egypt VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYAnswer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone...

  • BSD Agent

    4 weeks ago

    Cairo, Egypt Marriott International Full time

    Job Number 24029046Job Category Rooms & Guest Services OperationsLocation The St. Regis Cairo, 1189 Nile Corniche, Downtown, Cairo, Egypt, Egypt VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYAnswer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone...

  • Telephone Operator

    4 weeks ago

    Cairo, Egypt Waldorf Astoria Heliopolis Towers Hotel Full time

    DescriptionWaldorf Astoria has continued to pioneer exceptional experiences that redefine the art of hospitality; Join our team and be part of a legacy where we shape the future of luxury hospitality.It's not just a job vacancy, we will help you elevate your career by offering a variety of learning & development programs, career growth & thousands of...

  • BSD Supervisor

    4 weeks ago

    Cairo, Egypt Marriott Full time

    Job Number 24096117 Job Category Rooms & Guest Services Operations Location The St. Regis Cairo, 1189 Nile Corniche, Downtown, Cairo, Egypt, Egypt Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Answer, record, and process all guest calls, requests, questions, or concerns....

  • BSD Supervisor

    4 weeks ago

    Cairo, Egypt Marriott Full time

    Job Number 24096117 Job Category Rooms & Guest Services Operations Location The St. Regis Cairo, 1189 Nile Corniche, Downtown, Cairo, Egypt, Egypt Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Answer, record, and process all guest calls, requests, questions, or concerns....

  • Telephone Operator

    1 month ago

    Cairo, Egypt Kempinski Hotel Egypt Mea Full time

    We are seeking a Local Class A Flatbed driver to deliver lawn and garden products to job sites and retail stores. You could use anything from a Flatbed Trailer, Moffett, Walker Floor Trailers for pickup and delivery of product.Monday - FridayAll local routes. Home Daily!!!!Early morning dispatchNo Touch FreightMoffett not required but Fork Lift experience...

  • Telephone Operator

    4 weeks ago

    Cairo, Egypt Kempinski Hotel Egypt Mea Full time

    We are seeking a Local Class A Flatbed driver to deliver lawn and garden products to job sites and retail stores. You could use anything from a Flatbed Trailer, Moffett, Walker Floor Trailers for pickup and delivery of product.Monday - FridayAll local routes. Home Daily!!!!Early morning dispatchNo Touch FreightMoffett not required but Fork Lift experience...

  • Telephone Operator

    3 weeks ago

    Cairo, Egypt Marriott International, Inc Full time

    **İş Numarası** 24101125 **İş Kategorisi** Rooms & Guest Services Operations **Lokasyon** Le Méridien Cairo Airport, Cairo International Airport, Cairo, Egypt, Egypt HARİTADA GÖRÜNTÜLE **Çizelge** Full-Time **Uzakta mı bulundu?** N **Konum değişikliği mi?** N **Pozisyon Türü** Non-Management - Marriott International, fırsat eşitliği...