Quality Specialist
1 month ago
Knowledge and Experience of Travel Industry
Exceptional listening and analytical skills
Understanding on Quality tools
Ability and willingness to work 24X7 (including night shifts)
Excellent written and verbal communication skills
Demonstrated ability to work well in a team environment
Excellent written and verbal communication skills in German " C1 " & in English " B2 "
Organized and Methodical
Coach the associates and Team Leads on process knowledge and Team Management
Flexible for 24*7 environment
Minimum 1 year as a quality Experience
GDS Experience
MS Office Experience
JOB RESPONSIBILITY
Perform multiple activities like Side-By-Side, Live Monitoring, Quality sessions, coaching, Time and Motion, quality sessions, bottom quartile analysis, dip check etc.
Use quality monitoring data management system to compile and track performance of the assigned process.
Participate in customer and client listening programs to identify customer needs and expectations
Provide actionable data to various internal support groups as needed
Provide feedback to aligned team members
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Quality Specialist
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Quality Assurance Team lead
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Cairo, Egypt Majorel Egypt Full timeManage and report the quality Specialist's performance.Implementing quality assurance policies and procedures.Ensure that quality assurance standards are adequate.Oversee the implementation and ensure the efficiency of inspection and quality systemsConduct monthly One to One meetings to briefly inform the team about their performance and agree upon the...
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quality specialist
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Quality Specialist
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Site Quality Specialist
1 month ago
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Quality Assurance Specialist
1 month ago
Cairo, Egypt Tyro Full timeJob DescriptionPreparing and implementing quality assurance policies and procedures.Performing routine inspections and quality tests.Identifying and resolving workflow and production issues.Ensuring that standards and safety regulations are observed.Making recommendations for improvement.Job RequirementsPrevious experience in quality assurance or a similar...
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Quality Assurance Specialist
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Cairo, Egypt Future Group Egypt Full timeMonitor Agents calls and review emails for accuracy of information and call handling standardsEnsure that Agents are delivering a high level of customer service using call driver analysis, repeat caller analysis and other data consolidation toolsVerify that agents are providing accurate solutions to customersRecord evaluations utilizing departmental quality...
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Quality Assurance Specialist
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Quality Assurance Specialist
1 month ago
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Quality Systems Specialist
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Data Quality Specialist
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Cairo, Egypt IQVIA Egypt Full timeResponsibilty:Performing statistical tests on large datasets to determine data quality and integrity.Evaluating system performance and design, as well as its effect on data quality.Collaborating with database developers to improve data collection and storage processes.Running data queries to identify coding issues and data exceptions, as well as cleaning...
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Quality Control Specialist
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Cairo, Egypt Egyptian Starch and Glucose Manufacturing egpyt Full timeResponsibilities:Gaining an understanding of the client's needs and requirements and communicating them and the quality standards to the production teams.Devising ways to improve the manufacturing process to ensure higher-quality goods.Devising, improving, and reviewing new specifications and procedures for products or processes, and training staff to...
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Quality Evaluator specialist
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Cairo, Egypt IGT Solutions egypt Full time· Lead initiatives and practice for meeting contractual SLAs pertaining quality audit targets· Identify risks, deliver feedback and recommendations on audited interactions within the specified timelines· Conduct team briefings on performance, Qualitative inputs, Process updates, top errors identified through monitoring, Q&A· Lead...
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Quality Control Specialist
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Cairo, Egypt Kiromarble for marble and granite Full timeJob DescriptionResponsible for drafting the Project Quality Plan and getting it approved by the Operations.Familiarity with construction quality control, construction management and Risk management.Assist the Site Engineer in drafting the Inspection Plans for each activity and for entire work packages.Responsible for maintaining close liaison with Site...
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Quality Assurance Specialist Internship
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Cairo, Egypt JTI Egypt Full timeResponsibilty:Develop and execute test plans to ensure that all objectives are met.Implement and monitor test scripts to assess functionality, reliability, performance, and quality of the service or product.Identify and remedy defects within the production process.Recommend, implement, and monitor preventative and corrective actions to ensure that quality...
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Quality Assurance Specialist
1 month ago
Cairo, Egypt Amoun Pharmaceutical Full timeJob DescriptionOversees and provides guidance to the implementation of G M P principles in ware house & production departmentsMonitor the process of dispensing of raw materials by checking the cleaning of the weighing booth, cleaning of the balances & their calibrationVerifying the correctness of the dispensed materials against the issued production order &...
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Senior Data Quality Specialist
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Cairo, Egypt SSC Egypt Full timeMonitors and improves data quality across the organizationResponsibilities:Defines standards for Data Quality (DQ), controls, metrics, etc.Monitors and reports on Data Quality across the organizationCreates and updates the enterprise DQ Dashboard to identify gaps/issues.Oversees DQ issues management process and participates in remediation effortsCoordinates...
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Senior Data Quality Specialist
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Cairo, Egypt SSC Egypt Full timeDefines standards for Data Quality (DQ), controls, metrics, etc.▪ Monitors and reports on Data Quality across the organization▪ Creates and updates the enterprise DQ Dashboard to identify gaps/issues▪ Oversees DQ issues management process and participates in remediation efforts▪ Coordinates and manages all DQ-related projects across the...
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Senior Finance Specialist
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Cairo, Egypt SAP Egypt Full timeresponsible for delivery of outcome of assigned projects or areas of responsibilityinternally recognized senior on complex technical and business mattersworks on large, complex activities, using demonstrated creativity and expertise and applying specialist professional knowledge to deliver high quality results / technical solutionscollaborates in devising...
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Quality Assurance Specialist Call Center
1 month ago
Cairo, Egypt fawry egypt Full timeResponsibilty:Preparing and implementing quality assurance policies and procedures.Performing routine inspections and quality tests.Identifying and resolving workflow and production issues.Ensuring that standards and safety regulations are observed.Addressing and discussing issues and proposed solutions with superiors.Documenting quality assurance activities...