Customer Service Officer
4 weeks ago
- Interact with customers over the phone to understand their banking needs
- Provide excellent customer service to achieve customer loyalty
- Resolve problems over the telephone on the spot
- Convert sales opportunities in order to meet financial targets
- Clarify and explain procedures and products over the telephone
- Capture and report customer feedback towards continual product development
- Performs the necessary & right action on systems and tools in order to fulfill the customer request properly and maintain the company's financial position
- Recommends process improvements to facilitate Customer care work and delight the customers
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Customer Service Officer
3 months ago
Cairo, Egypt MAJID AL FUTTAIM Egypt Full timeMaintain a thorough knowledge of the assigned Mall amenities/facilities, stores/locations, mall layout and any on-going / upcoming promotional activities including Information Desk / Booths opening and closing hours and procedures.Ensure smooth day to day operations of the Customer Service Information Desk / Booths under the direction and guidance of...
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Customer Service and Sales Officer
2 weeks ago
Cairo, Cairo, Egypt British Council Full timeWe support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas,...
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Customer Service and Sales Officer
4 weeks ago
Cairo, Cairo, Egypt British Council Full timeWe support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas,...
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Customer service officer
3 months ago
Cairo, Egypt مكتبات ABC Full timeResolve individual customer issues, uncover improvements, and troubleshoot and report customer experience vulnerabilities.Answering questions or inquiries that the customer needs to know.Providing high-quality service that meets all customer needs and enhances their level of satisfaction.Research and view the latest information and products of the company...
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Customer Service Officer
3 months ago
Cairo, Egypt ssc egypt Full timeInteract with customers over the phone to understand their banking needs.Provide excellent customer service to achieve customer loyalty.Resolve problems over the telephone on the spot.Convert sales opportunities in order to meet financial targets.Clarify and explain procedures and products over the telephone.Capture and report customer feedback towards...
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Customer Service Officer
3 months ago
Cairo, Egypt Ssc Egypt Full timeMaintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and...
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Customer Service Officer
2 weeks ago
Cairo, Cairo, Egypt SSC Egypt Mea Full timeResponsibilities: Interact with customers over the phone to understand their banking needs Provide excellent customer service to achieve customer loyalty Resolve problems over the telephone on the spot Convert sales opportunities in order to meet financial targets Clarify and explain procedures and products over the telephone Capture and report customer...
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Customer Service Officer
2 weeks ago
Cairo, Cairo, Egypt SSC Egypt Mea Full timeResponsibilities: Interact with customers over the phone to understand their banking needs. Provide excellent customer service to achieve customer loyalty. Resolve problems over the telephone on the spot. Convert sales opportunities in order to meet financial targets. Clarify and explain procedures and products over the telephone. Capture and report customer...
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Customer Service Officer
2 months ago
Cairo, Egypt SSC Egypt Mea Full timeResponsibilities:• Interact with customers over the phone to understand their banking needs.• Provide excellent customer service to achieve customer loyalty.• Resolve problems over the telephone on the spot.• Convert sales opportunities in order to meet financial targets.• Clarify and explain procedures and products over the...
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Customer Service Officer
3 months ago
Cairo, Egypt SSC Egypt Mea Full timeResponsibilities:• Interact with customers over the phone to understand their banking needs• Provide excellent customer service to achieve customer loyalty• Resolve problems over the telephone on the spot• Convert sales opportunities in order to meet financial targets• Clarify and explain procedures and products over the...
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Customer Service Officer
3 hours ago
Cairo, Cairo, Egypt BASF SE Full timeJob Scope: Take full ownership/responsibility and ensure that all back office processes from customer order receipt to payment receipt. Ensure a customer focused business environment, taking BASF's business interests into account. Customer contact person. Adherence to and compliance with all BASF guidelines and procedures. Strategic and Operational...
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Customer Service Officer
2 weeks ago
Cairo, Cairo, Egypt Majid Al Futtaim Full timeResponsible for the day to day smooth operations of the Customer Service Information Desk / booth.Minimum High School Graduate or Equivalent
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Customer Support Officer
4 weeks ago
Cairo, Egypt NOK for Human Capital Solutions Full timeJob DescriptionMaintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications,...
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Customer Service Executive
3 weeks ago
Cairo, Egypt IGT Solutions egypt Full timeExcellent writing and speaking skills in German (C1 Level) & English (B2 Level) Language Previous work experience in an international airline environment / operation is a valuable advantage.Previous experience in working with a booking system such as Amadeus, Galileo, Sabre is mandatory.Specialized skills required: Good Communication and Customer Service...
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Customer Service Agent
2 weeks ago
Cairo, Cairo, Egypt iSchool Full timeResponsibilities: Assist customers with onboarding, registration, and payment processes. Troubleshoot technical issues related to our online platform and software. Provide guidance to parents and teachers on student progress and program information. Collaborate closely with different teams, including Curriculum, Marketing, and Sales, to enhance customer...
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Customer Service Agent
2 weeks ago
Cairo, Cairo, Egypt Egypro FME Full timeManage large amounts of incoming calls Generate sales leads Book visits and inspections as per flying team schedule and whereabouts. Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using...
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Customer Service Representative
4 weeks ago
Cairo, Egypt Grouhy Full timeJob DescriptionHandle customers’ inbound and outbound calls and inquiries (Arabic)Provide responsive telephone support to customers, in the area of problem solving.Explain description and specification of the company’s products.Reply to comments and open chats on social media.Build a positive relationship and embrace Electronic House...
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Customer Services Offshore
2 weeks ago
Cairo, Cairo, Egypt Raya Contact Center Full timeRaya OSN Project Call Center Offshore Advisor is now needed : Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps.Must have good computer skills and ability to type at least 20 wpm Must have the ability to demonstrate world class customer service, explain the product and service offerings, and...
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Customer Service and Sales Officer
4 weeks ago
Cairo, Egypt British Council Full timeWe support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas,...
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Customer Service
4 weeks ago
Cairo, Cairo, Egypt Concentrix Full timeJob Title:Customer Service - Chat and Email Vacancies - EnglishJob DescriptionAdvisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's products or...