Current jobs related to Software Service Delivery Specialist - Cairo - SSC Egypt

  • Software Delivery Manager

    4 months ago

    Cairo, Egypt SSC Egypt Full time

    A software delivery manager coordinates and manages the software development process for specific software projects. The manager operates within a software development environment in software companies or virtually any type of company with software development resources. Project planning, scheduling, and performance are part of the responsibilities. Managing...

  • Service Delivery Manager

    4 months ago

    Cairo, Egypt SSC Egypt Full time

    The Service Delivery Manager's main objective is to manage the performance of services to clients as agreed in the contract and ensure that the Service Levels are achievedDefine service level agreements (SLA) related to contracted services and have an excellent understanding of the contractResponsible for the cost and quality of solutions delivered by...

  • Service Delivery Manager

    4 months ago

    Cairo, Egypt Oracle Egypt Full time

    Responsibilty:Maintaining positive relationships with customers.Identifying customer needs and overseeing service delivery within the business context.Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out efficiently.Managing finances and budgets.Determining ways to reduce costs without...

  • Software Delivery Manager

    2 months ago

    Cairo, Egypt KnowledgeNet Full time

    Developing and implementing project management methodologies, processes, and tools to ensure consistent project deliveryPutting into effect the full project plan including all project activities and coordinating all relevant stakeholdersPlan relations and dependencies to identify the expected date of deliveryExamining the solution requests and delivering...

  • Services Delivery Manager

    6 months ago

    Cairo, Egypt KnowledgeNet Full time

    Overseeing the day-to-day service operations within the region, ensuring processes run smoothly and efficiently.Maintaining team skills matrix and improving cross-product skills for high performing team members Reviewing and approving SOW, contracts, cost sheets, and project budgetsOwning and overseeing all program and service delivery aspectsMonitoring and...

  • Relocate To Malta Service Delivery Manager

    2 months ago

    Cairo, Egypt Black Pen Recruitment Full time

    Our clients Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations providing their clients with the ability to keep up with the everchanging digital world by implementing Microsofts Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the...

  • Specialist Service Operations

    4 months ago

    Cairo, Egypt SITA Switzerland Sarl Full time

    Overview: **_ WELCOME TO SITA_** **Ready to redefine air travel? The journey starts here, with you at SITA.** **_ ABOUT THE ROLE & TEAM:_** To assure SITA's competitive strength and business growth through the provision of the highest quality technical Service Operations to SITA customers, perform all Service Operations activities according to SITA...

  • Specialist Demand Planning

    4 months ago

    Cairo, Egypt Delivery Hero Full time

    About the opportunity **Who are we?** **When you think of food delivery in the MENA region, we’d be pretty surprised if talabat didn’t pop into your mind first! Since delivering our first order in Kuwait in 2004, we’ve grown quite a lot over the past 17 years.** **Today, we deliver hundreds of millions of food orders, grocery items and other...

  • Talent Delivery Specialist

    4 months ago

    Cairo, Egypt Manara Full time

    Talent Delivery Specialist We run an entirely remote solution to identify the top computer scientists in the region, teach them how to pass interviews, vet them, and help them find amazing jobs (whether remote or on-site). It works: at Google 71% of our referrals in our last batch were hired. We don't stop at job placement. Our vision is to build the top...

  • Software Implementation Specialist

    6 months ago

    Cairo, Egypt KnowledgeNet Full time

    Assisting in conducting business analysis to understand the clients requirements and processesAssisting in testing and validating the effectiveness of the new solutionsDeploying, configuring, and tuning the software in the customer environmentParticipating in deployment and testing in client environments, bug fixes, and customizations for existing and new...

  • Senior Software Engineer- Liferay DXP

    4 weeks ago

    Cairo, Egypt Giza Systems Egypt Full time

    The Senior Software Specialist is responsible for designing, developing, and maintaining software solutions across various platforms and technologies. This role involves collaborating with cross-functional teams to implement solutions that meet business needs, leveraging both front-end and back-end technologies. The Senior Software Specialist will ensure...

  • Software Engineer II Backend

    2 months ago

    Cairo, Egypt Delivery Hero SE Full time

    Alongside your cross-functional team (engineering, product, data), participate in continuous discovery of your customer/business needs/desires/problems to drive desired outcomesDesign, write and release software as a solution to an end-to-end problem in your business domain and deliver value in small batches in accordance with our engineering...

  • Software Specialist Chatbot

    2 months ago

    Cairo, Egypt Giza Systems Egypt Full time

    Provide a superior level of experience and knowledge of the Software development platforms to support team members through all phases of the delivery lifecycle.Responsible for ensuring an efficient of developing deliverables, timely builds, and overall code quality.Communicate on software-related issues, suggest improvements, and participate with other users...

  • Delivery Station Customer Service Associate

    3 months ago

    Cairo, Egypt Souq.com for E-Commerce LLC - G32 Full time

    High School or equivalent diploma - Previous experience in Customer Service - Ability to effectively prioritize work time to ensure efficiency - Experience with Windows Operating Systems and Microsoft Outlook - Familiarity with multiple web browsers, data base searching and instant messenger tools At Amazon, our mission is to be Earth’s most...

  • Head of Application Management and Delivery CoE

    2 months ago

    Cairo, Egypt Antal International Egypt Full time

    Analyzing business operations and the business's computer systems and determining which software applications could improve efficiency.Making recommendations on whether to upgrade the existing systems or install new ones.Leading teams of IT specialists in the implementation and upgrading of network hardware and software.Monitoring the roll-out of new...

  • Service Delivery Engineer

    4 months ago

    Cairo, Egypt Jobzella.com Full time

    Handles daily support activities for live products, ensuring a high level of service availability by restoring faulty services appropriately, and in a timely manner -Communicates with customers in a professional way through direct meetings, phone calls, and emails, keeping the customer constantly informed about status and progress of all open issues which...

  • Mid - Level Software Implementation Specialist

    4 months ago

    Cairo, Egypt KnowledgeNet Full time

    Assisting in conducting business analysis to understand the client's requirements and processesAssisting in testing and validating the effectiveness of the new solutionsDeploying, configuring, and tuning the software in the customer environmentParticipating in deployment and testing in client environments, bug fixes, and customizations for existing and...

  • Senior Software Specialist

    6 months ago

    Cairo, Egypt Giza Systems Egypt Full time

    Provide a superior level of experience and knowledge of the DXP platforms Such as Liferay to support team members through all phases of the delivery lifecycle.Responsible for ensuring an efficient of developing deliverables, timely builds, and overall code quality.Communicate on software-related issues, suggest improvements, and participate with other users...

  • Sr Specialist People Operations People Partner

    2 months ago

    Cairo, Egypt Delivery Hero SE Full time

    • Aim to constantly improve people operations service delivery with excellent customer service by identifying challenges and recommending opportunities for improvements, constantly thinking outside of the box in terms of solutions.• Trusted Business Partner to the executive team. Coach and support the local leadership team in identifying and...

  • Service Desk Administrator II

    4 weeks ago

    Cairo, Egypt Delivery Hero SE Full time

    You will be working on our Delivery Hero MENA applications to implement new features and move the platform to the next level.You will work in Agile to define requirements for new features, build product roadmaps and plan increments of work.You will create a clear, concise, good performing, secure and self-documented code.You will continuously discover,...

Software Service Delivery Specialist

4 months ago

Cairo, Egypt SSC Egypt Full time
  • Creating a pipeline and prioritization process for all business requests and dividing them per domain and providing regular presentation/steering committees to relevant sector heads for alignment on progress and priority checks
  • Accountable for the management and delivery of Change Requests E2E from Requirements preparation, Resource Management, Stakeholders Management, and Executions; Ensuring the technical delivery of all services meets quality, scope, and time constraints
  • Ensure Technology specific change management processes are adhered to by IT team members, where applicable, in developing, managing, and tracking deliverables for the Change
  • Manage scope/requirement changes, multiple and competing demands, and priorities determining and conveying impact on budget, time, and risk using appropriate Measurable Metrics
  • Determine quality standards and oversee the execution/production of deliverables (at every stage of the delivery process ) , documentation, and approvals
  • Identify and resolve/escalate potential conflicts among different requests ensuring there are no redundancies or conflicts with IT Strategies/objectives and/or constraints