Service Delivery Engineer

The Service Delivery Manager's main objective is to manage the performance of services to clients as agreed in the contract and ensure that the Service Levels are achievedDefine service level agreements (SLA) related to contracted services and have an excellent understanding of the contractResponsible for the cost and quality of solutions delivered by...

Responsibilty:Maintaining positive relationships with customers.Identifying customer needs and overseeing service delivery within the business context.Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out efficiently.Managing finances and budgets.Determining ways to reduce costs without...

Overseeing the day-to-day service operations within the region, ensuring processes run smoothly and efficiently.Maintaining team skills matrix and improving cross-product skills for high performing team members Reviewing and approving SOW, contracts, cost sheets, and project budgetsOwning and overseeing all program and service delivery aspectsMonitoring and...

Implement strategies to grow food-processing machinery business and market share. Set up meeting and visit existing and prospective customers in Egypt. Plans, coordinates and makes sales presentations. Proactively seek for and approach Greenfield customers and new market opportunities. Prepare discussion and visiting reports. Mechanical or electrical...

Implement strategies to grow food-processing machinery business and market share. Set up meeting and visit existing and prospective customers in Egypt. Plans, coordinates and makes sales presentations. Proactively seek for and approach Greenfield customers and new market opportunities. Prepare discussion and visiting reports. Mechanical or electrical...

Lead the delivery of all technical delivery in projects and services activities related from a technical and business side. - Engage with the LoB management to develop a cohesive strategy for the growth of the LoB service across the different countries. - Guide the technical teams to work closely with the project manager to ensure projects experiences and...

High School or equivalent diploma - Previous experience in Customer Service - Ability to effectively prioritize work time to ensure efficiency - Experience with Windows Operating Systems and Microsoft Outlook - Familiarity with multiple web browsers, data base searching and instant messenger tools At Amazon, our mission is to be Earth’s most...

Our clients Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations providing their clients with the ability to keep up with the everchanging digital world by implementing Microsofts Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the...

Alongside your cross-functional team (engineering, product, data), participate in continuous discovery of your customer/business needs/desires/problems to drive desired outcomesDesign, write and release software as a solution to an end-to-end problem in your business domain and deliver value in small batches in accordance with our engineering...

You will be working on our Delivery Hero MENA applications to implement new features and move the platform to the next level.You will work in Agile to define requirements for new features, build product roadmaps and plan increments of work.You will create a clear, concise, good performing, secure and self-documented code.You will continuously discover,...

• Preparing detailed personnel resource plan, forecast, and assignments.• Continuously analysing of activity and competence demands of personnel - short, mid, and long term.• Monitoring and optimizing utilization and effective deployment of field personnel.• Assigning crew and coordinate mobilization in coordination with the Service...

About the opportunity **Who are we?** **When you think of food delivery in the MENA region, we’d be pretty surprised if talabat didn’t pop into your mind first! Since delivering our first order in Kuwait in 2004, we’ve grown quite a lot over the past 17 years.** **Today, we deliver hundreds of millions of food orders, grocery items and other...

A software delivery manager coordinates and manages the software development process for specific software projects. The manager operates within a software development environment in software companies or virtually any type of company with software development resources. Project planning, scheduling, and performance are part of the responsibilities. Managing...

Using various strategies and tools to provide effective solutions to customers' concerns.Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively.Promptly following up on service requests and providing customer feedback.Monitoring equipment and machinery performance and developing preventative...

Using various strategies and tools to provide effective solutions to customers' concerns.Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively.Promptly following up on service requests and providing customer feedback.Monitoring equipment and machinery performance and developing preventative...

Basic qualifications 1 to 2 years of experience in Customer Service Experience with Microsoft Office, Outlook, Word and Excel Self-discipline, quick learning, diligence and proactivity Job summary The Delivery Station Liaison is an in-station customer service associate that enables real-time, hands-on investigation of where a package is and how Amazon can...

**What you will do**: - Steer MS delivery operational, financial performance and customer satisfaction. - Steer the quality of NOC, reduce the critical incidents, and meet the contractual SLA/KPIs. - Handle specific contract delivery performance. - Conduct Operating Level Agreements (OLA) signed with other service delivery units. - Steer operational...

Developing and implementing project management methodologies, processes, and tools to ensure consistent project deliveryPutting into effect the full project plan including all project activities and coordinating all relevant stakeholdersPlan relations and dependencies to identify the expected date of deliveryExamining the solution requests and delivering...

Managing delivery of technology solutions for continuous business increments for a value stream in the shortest cycle time.Manage integrations to improve business operations and productivity efficiently.Secure business requirements implementation with efficient techniques and high-quality standards.Manage communication with stakeholders to identify...

**The Opportunity**: If you are looking to join a **dynamic and diverse Transformation Delivery (TD) team** delivering large-scale transformation program advisory services, come and talk to EY’s TD team about the opportunities we can offer you. To continue the successful growth of our TD team within EY’s Consulting practice, we are looking for...