Collaboration Engineer
3 days ago
Performs corrective maintenance visits according to the customer needs during which he checks all related environmental conditions according to predefined procedures.
- Coordinates with the Stores for issuing and receiving spare parts, identifying the faulty parts to be transferred and non-faulty part to be returned in stock.
- Executes all assigned tasks within given time period.
- Communicates performance status during the installation phase to the Senior Collaboration Engineer and the Project Manager.
- Prepares and submits periodic Progress Reports for the assigned tasks and sends it to the Collaboration Team Leader.
- Working in the downtime activities.
- Solving incidents and prevent them where possible by a pro-active attitude
- Ensure the hardware/software delivery for any project BOM and/or Service contracts.
- Working as first and second line support for the customers.
**Personal Skills**:
- Excellent communication, interpersonal and negotiation skills.
- Excellent analytical & problem-solving skills.
- Excellent command of English.
**Technical Skills**:
- General work experience in the Software development field using Java technologies.
- Experience using SQL / NoSQL Databases.
- Experience building and integrating with REST/SOAP APIs.
- Good Knowledge of micro-services architecture.
- Experience using Linux OS.
- Knowledge about Verint Workforce Engagement
**Education**:
MS / BS degree in Computer Science, Engineering
**Job Details**:
Job Location
Cairo, Egypt
Company Industry
System Integrator
Company Type
Employer (Private Sector)
Job Role
Engineering
Job Division
Business Continuity
Technical
Career Level
Entry Level
Years of Experience
Min: 1 Max: 3
Degree
Bachelor's degree
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