L2 Network Security Engineer

4 weeks ago


Cairo, Egypt orange egypt Full time
  • Support and Operate Security Services and offers provided to a vast number of Customers worldwide to secure high quality levels and almost 100% service availability.
  • Act as Second level of support and deliver different security services management aspects: incident, change, release, capacity, and vulnerability management.
  • Resolve service incidents by troubleshooting & solving reported faults.
  • Perform service changes by assessing risk and implementing reported change requests.
  • Resolve service problems by performing root cause analysis and designing action plans for unknown errors reported through: Problem Management Dashboard, Monitoring Alarms, Proactive Trouble Tickets, Incidents, or authorized signed emails.
  • Monitor & validate alarms coming from intrusion sensors and identify real and false alarms.
  • Qualify and solve incidents by analyzing application-level traffic, tracking and investigating intrusions through manual event correlation.
  • Escalate technically major security events & incidents to security senior engineers to empower it with better technical skills and more investigation


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