Learner Experience Engagement Manager

4 weeks ago


Cairo, Egypt HSBC Egypt Full time

Responsibilities:

• Answers (or makes) phone calls from our HSBC customers in a polite and friendly way, instilling customer confidence and resolving customer’s issues at first contact where possible.
• Delivers what is promised in line with customer expectations
• Offers value added products and services based on customer needs analysis and ensures customer understanding of those products



  • Cairo, Egypt Dubizzle Egypt Full time

    Workplace Experience and Engagement Executive (Undergraduates)Undergrad in Business Administration/Management or any related field.Experience:-0:2 years of front office management, engagement, CSR coordination, student activities , etcSkills:- Fluent in English and Arabic, speaking and writingExceptional interpersonal and communication skills.Strong...

  • Engagement Manager

    1 month ago


    Cairo, Egypt SSC Egypt Full time

    Provide concierge support for a pre-defined list of Independent Software Vendors (ISVs) developing, publishing and growing sales of applications built on the Microsoft cloud platforms as part of the Digital Sales ISV Success ProgramBe the first contact point, deliver a strong first impression and set the foundation for long-term partner relationshipsDefine...

  • Community Engager

    1 month ago


    Cairo, Egypt Careem Full time

    Job SummaryThe Social Media Moderator (Community Management Executive) is responsible for advocating the brand on all social media networks. They have a deep understanding of the brand's social persona and guidelines and are accordingly able to actively engage with and grow the online community.Key responsibilities include: A-Z customer relations responsible...

  • Community Engager

    1 month ago


    Cairo, Cairo, Egypt Careem Full time

    Job SummaryThe Social Media Moderator (Community Management Executive) is responsible for advocating the brand on all social media networks. They have a deep understanding of the brand's social persona and guidelines and are accordingly able to actively engage with and grow the online community.Key responsibilities include:A-Z customer relations responsible...


  • Cairo, Egypt SSC Egypt Mea Full time

    Responsibilities:• Provide concierge support for a pre-defined list of Independent Software Vendors (ISVs) developing, publishing and growing sales of applications built on the Microsoft cloud platforms as part of the Digital Sales ISV Success Program.• Be the first contact point, deliver a strong first impression and set the foundation for...


  • Cairo, Egypt SSC Egypt Mea Full time

    Responsibilities:• Provide concierge support for a pre-defined list of Independent Software Vendors (ISVs) developing, publishing and growing sales of applications built on the Microsoft cloud platforms as part of the Digital Sales ISV Success Program.• Be the first contact point, deliver a strong first impression and set the foundation for...

  • Engagement Manager

    1 month ago


    Cairo, Egypt Deal Egypt Full time

    Responsibilty:Assisting customers to implement and access company services.Scheduling and preparing quarterly reviews to set objectives and identify shortfalls in customer engagement.Resolving customer complaints and issues in a timely manner.Collaborating with the marketing and sales departments to brainstorm new campaigns and business ideas.Providing...


  • Cairo, Egypt al futtiam Full time

    Customer Experience & Service Management Manager Leading and driving initiatives related to the company's Customer Experience strategy.Driving Voice of Customers initiatives and providing senior leadership with customer feedback, data, and insightsEnhancing the overall customer experience across all touchpointsCollaborating with cross-functional teams...

  • E-Learning Designer

    4 weeks ago


    Cairo, Egypt Valeo Egypt Full time

    Identify learning objectives, assess learners, performance outcomes, and evaluative strategies to deliver instruction including consulting with program owners and subject matter experts to identify performance gaps and learning objectives.Be the voice of the learner, ensuring that their needs are at the forefront of our content efforts and help our team...


  • Cairo, Egypt Talabat Full time

    Specialist Vendor Engagement - NFV 2- 3 years of experience in Trade Sales in Grocery Retail or FMCG, with trade marketing experience, is a plus.Excellent verbal and written communication skills (outgoing personality)Experience in project management against set deliverablesAbility to prioritize and organize workloads independently when requiredTeam player...


  • Cairo, Egypt Envision Employment Solutions Full time

    Leading the design process for website projects, from concept to launch Collaborating with cross-functional teams, including developers, project managers, and stakeholders, to ensure project goals are met Follows step-by-step framework of a data-driven approach Creating wireframes, prototypes, and high-fidelity mockups of website designs. ...


  • Cairo, Egypt Talent Pal Full time

    The Executive Director of Engagement Thunderbird is a seasoned development professional with a global mindset and a proven track record of soliciting securing and stewarding major and lead gifts. The Executive Director will work with the Dean and Director General of...


  • Cairo, Egypt Nestlé Full time

    Consumer Engagement Associate Ensures Nestlé CES Standard Instructions on Consumer Complaints Handling process is handled appropriately and in a timely manner.Utilizes various market-based tools and applications for consumer management and servicing.Provides empathetic and cutting-edge service in customer service based on Nestlé CES Standard...


  • Cairo, Egypt save the Children International Full time

    Maintaining LV’s own social media platforms: · In conjunction with the Multimedia and Communications officer, build and execute social media strategies through competitive research, platform determination, benchmarking, messaging, and audience identification. · Draft the annual and monthly content plans for LV’s Facebook page....


  • Cairo, Egypt SAP Full time

    Job Summary Provides leadership and drives the execution of growth plans across the target market Guides efforts to develop local capabilities with time, enabling market leadership to respond most quickly to growth opportunities Drives syndication of best practice programs, tools, methods and processes to accelerate profitable performance Identifies,...


  • Cairo, Cairo, Egypt SAP Full time

    Job SummaryProvides leadership and drives the execution of growth plans across the target market Guides efforts to develop local capabilities with time, enabling market leadership to respond most quickly to growth opportunities Drives syndication of best practice programs, tools, methods and processes to accelerate profitable performance Identifies,...


  • Cairo, Egypt HSBC Egypt Full time

    Work closely with the GCCSO leadership team to identify and prioirtise key initiativesSupport the performance framework for GCCSO, through governance and focus on EPD and coaching Lead a number of people initiatives across different sites and markets, through to delivery and closure working closely with operational teams and Engagement & Culture teamsSupport...


  • Cairo, Egypt Pathfinder International Full time

    Pathfinder International is seeking a Youth Engagement Advisor for the newly USAID-funded OSRA program. The OSRA program is five-year Pathfinder-led USAID-funded project. The goal of the OSRA program is to improve family health outcomes by reinforcing the national family planning and reproductive health (FP/RH) program in partnership with the Ministry of...


  • Cairo, Egypt noon Egypt Full time

    Provide general administrative support to the People Experience department as required including filing, scanning, photocopying and emails.Responsible for the full recruitment coordinating cycle and assisting in maintaining a continuous pipeline of qualified candidates.Manages and takes pride in the candidate and stakeholder journey.Support employee...


  • Cairo, Egypt Four Seasons Hotels and Resorts Full time

    We are currently looking for Guest Experience Manager who part of the Rooms Management team and manages the hotel lobby and arrival/departure experience of hotel guests.We’re Looking For Talents With The Below Qualifications Reading, writing and oral proficiency in the English language.Bachelor’s degree.Pervious experience in related...