Customer Relation Manager

Job DescriptionResponsibilities:Build and maintaining profitable relationships with key customers.Oversee the relationship with customers handled by your team.Resolve customer complaints quickly and efficiently.Increase sales.Expand the customer base by upselling and cross-selling.Understand key customer individual needs and addressing these.Meet with...

Building and maintaining profitable relationships with key customers.Overseeing the relationship with customers handled by your team.Resolving customer complaints quickly and efficiently.Keeping customers updated on the latest products in order to increase sales.Meeting with managers in the organization to plan strategically.Expanding the customer base by...

Experience : with 1-2 years of experience - Excellent in English - Excellent Excel - Word-Power point - Excellent presentation - Communication - Negotiation skillsEBS seeks to be recognized as an expert in empowering organizations and individuals to achieve their goals, and as a business partner to our clients by: - Adding value to their business -...

Responsibilities:• Meet, greet and direct Guests who enter the lobby area• Serve as the main point of contact for VIP Guests and ensure hotel departments are fully briefed on their requirements• Seek verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and efficient manner• Serve as a point of...

Job Number 24101102 Job Category Rooms & Guest Services Operations Location Marriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, Egypt Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Supports all property operations, ensuring that the highest levels of hospitality and service are...

Marketing and Public Relations Manager A Hotel Marketing Public Relations Manager plays a crucial role in developing and implementing the annual marketing and PR plan, driving key objectives, current initiatives and relevant activities relating directly to the hotel. The role will be responsible for leading the hotel's marketing and PR team and ensuring the...

Public Relations ManagerBachelor's degree in Public Relations, Communications, or a related field; additional certifications are a plus.Proven experience as a PR Manager, preferably in the blockchain or cryptocurrency industry.In-depth understanding of blockchain technology and the cryptocurrency ecosystem.Strong written and verbal communication...

Customer Service - Responsible for providing quality of service to a portfolio(s) of Business Banking, Corporate and Investment Banking customersFollowing the implementation process when it comes to opening a new profile or setting up servicesBuild and maintain relationships with key contacts at potential clients, consulting companies and partners in order...

Customer Experience & Service Management Manager Leading and driving initiatives related to the company's Customer Experience strategy.Driving Voice of Customers initiatives and providing senior leadership with customer feedback, data, and insightsEnhancing the overall customer experience across all touchpointsCollaborating with cross-functional teams...

**About this opportunity** We are looking for a Customer Project Manager (CPM) in Egypt who will lead assigned customer projects in the Cloud Software & Services CSS (Business support system) domain securing that project goals are met; customer’s expectations are fulfilled and that the customer relation is handled in the best possible way within the scope...

"HVD Egypt is hiring a full-time on-site role for a Guest Relations Assistant located in Cairo, Egypt.Job Brief:The Guest Relations Assistant will be responsible for performing front desk and customer relations duties, including answering, and transferring phone calls, greeting visitors, and providing general clerical support. The Guest Relations Assistant...

Building client relationships by leveraging existing personal and professional networks to expand BLFC’s client base (organic and non-organic growth); and ensure balancing between generating business from existing customers and from new customers.Communicating with clients (calls or meetings) and creating call reports detailing client needs to act as...

Guest Relations AgentWhat You Will Be Doing Review arrival lists to welcome guestsAttend to special guests (e.g. VIPs) and answer their inquiriesProvide information about amenities, area and venues and promote servicesAnticipate guest needs and build rapport with customersOffer assistance with certain tasks (e.g. confirming travel arrangements, taking...

**Job Number** 24013886 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Hotel Cairo, Ring Road - Mirage City - P.O.Box 427, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Supports all property operations, ensuring that the...

Role Description:The Customer Success Manager (CSM) is a hybrid role will be responsible for overseeing the entire customer lifecycle from onboarding to activation and ongoing account management. The CSM will ensure customers derive maximum value from our solutions leading to increased customer satisfaction retention and growth. The CSM will also work...

Role Description:The Customer Success Manager (CSM) is a hybrid role will be responsible for overseeing the entire customer lifecycle from onboarding to activation and ongoing account management. The CSM will ensure customers derive maximum value from our solutions leading to increased customer satisfaction retention and growth. The CSM will also work...

Responsibilities:• Develop, proactively manage and implement the annual hotel marketing and PR plan to include media relations, social media, internal communications, eCommerce, brand recognition and loyalty marketing within budget guidelines• Responsible for measuring key performance indicators relating to all marketing and PR activities,...

A Guest Relations Executive directly addresses the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience. What will I be doing?As Guest Relations Executive, you will directly address the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure...

Develop, proactively manage and implement the annual hotel marketing and PR plan to include media relations, social media, internal communications, eCommerce, brand recognition and loyalty marketing within budget guidelinesResponsible for measuring key performance indicators relating to all marketing and PR activities, promotions and campaigns, and producing...

Overview: At SITA we believe in putting the customer at the center of everything we do. One of the primary objectives of this role is to make SITA customers successful by partnering and advocating with them (up to Director level) on SITA Service Management solutions that will help our customers achieve their business goals objectives and outcomes. As a...