Subject Matter Expert Professional Training and Coaching

Responsibilty:Applying subject expertise in evaluating business operations and processes.Identifying areas where technical solutions would improve business performance.Consulting across business operations, providing mentorship, and contributing specialized knowledge.Recommending technical solutions and determining software development requirements.Providing...

NOK Human Capital is hiring CS Training & QA Manager for IntouchCX a global BPO leader in customer support industry.About The Job We are seeking a Training and Quality Manager to deliver extraordinary results for our clients. Working closely with multiple departments this role is responsible for identifying areas of opportunity developing solution plans...

Provide expert guidance and coaching to product teams on agile product development methodologies, best practices, and frameworksCollaborate with product teams to define and refine product visions, roadmaps, and strategies based on agile principles and customer-centric approachesCoach and mentor individuals and teams on agile practices related to the product...

Develop and implement training programs and initiatives to enhance employee skills and knowledge.Conduct training needs assessments to identify gaps and areas for improvement.Design and deliver training sessions, workshops, and seminars for employees at all levels.Create training materials, including presentations, handouts, and online resources.Collaborate...

- Be a subject matter expert in projects to drive payroll improvements for one country or group of small to medium size countries- Be a subject matter expert in expansions projects- Maintain the operational effectiveness of payroll process from the start to the end- Collaborate with other leaders to build a culture of balances and checks within the Payroll...

Identify learning objectives, assess learners, performance outcomes, and evaluative strategies to deliver instruction including consulting with program owners and subject matter experts to identify performance gaps and learning objectives.Be the voice of the learner, ensuring that their needs are at the forefront of our content efforts and help our team...

Responsibilities :• Monitor & score all types of customers’ transactions remote & side by side based on the Quality Monitoring Forms.• Coach errors (non-critical and critical errors) made by CSRs and monitored by the QA team as well as recognition for CSRs with 0 error calls.• Create and update call scenarios for new and existing...

Guest arrival experts take the initiative to provide a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move around and do what needs to be done. Whether it's addressing operational needs, handling guest requests, completing reports, or sharing local area highlights, a Guest Access Expert...

Responds quickly and accurately to questions from our employees.Ensures that employee documentation is complete and accurate.Acts as a Subject Matter Expert for our people, escalates as appropriate.Is the primary owner responsible for supporting managers through attendance tracking.Partners with payroll teams to ensure accurate and timely payroll...

Bachelors degree or higher in Human Resources or related field 46 years of relevant Human Resources experience Strong business and HR acumen including strong problemsolving skills critical thinking and analysis. Strong communication skills; excellent speaking and writing English & Arabic skills any additional languages a plus Drives recommendations and...

Lead and mentor a team of data analysts, providing guidance, support, and coaching to ensure their professional growth and developmentCollaborate with business stakeholders to understand their data needs and priorities, and align data analytics initiatives with organizational goalsDesign and execute data analysis projects, including data collection,...

Responsibilities:Observing lessons and identifying teachers’ strengths and weaknesses.Providing feedback, advice, and individual training sessions for teachers.Organizing workshops, training sessions, and events where guest speakers inspire teachers.Collaborating with teachers and other staff to develop improved curricula, lesson plans, assessments,...

Support in building and Implementing Total rewards processes, policies, programs in alignment with Business and HR strategy in IMEAProcess operational transactions for the total rewards (Example; participation in external surveys) which include managing data, report, executing recurring and one-time release processes, delivery of files to local...

Develop and implement internship program plans and strategies in alignment with company objectives.Act as the main point of contact for interns, freelance trainers, and subject matter experts involved in the internship program.Regularly track and report on the progress of interns, identifying areas for improvement and implementing necessary adjustments to...

Senior DevOps Engineer- Bachelor's degree in Computer science, Computer Engineering, or a related field.- 3+ years of experience in DevOps, SRE or Platform Engineering.- Experience with CI/CD tools such as Jenkins, ArgoCD, Azure DevOps or similar tools.- Hands-on Experience with Terraform, Helm, and Kubernetes.- Comfortable with configuring, running, and...

Figure the continuous stability and upgrades to DevSecOps practices and modern tech stacksAutomate systems and architecturesDriving automation within an organization utilizingAutomation OrientedAgile MindsetDevelop and maintain scalable architecture solutionsSeen as a reference expert to peers as a subject matter expert on DevSecOps, CI/CD, and Environmental...

As a Storage Consultant, the role involves providing specialised storage services around the world. The Expert Labs specialist is a highly skilled expert with a deep knowledge of IBM’s Storage Software portfolio and hardware products• The Expert Labs consultant assume overall technical responsibility for the success of solution construction,...

Culture of collaboration: Meet with mentors, make new friends across the globe, and create a thriving personal network.Project-driven experience: Gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables. Gain visibility: With SAP Internship Experience Project in your title, you...

Supporting the provision of our training strategy through the design and implementation of training initiatives which are both aligned with mandatory requirements for each account.Identify training needs using a structured methodology to assist in the design of tailored training and development programs.Ensure that training programs are in alignment with the...

As a Team Lead you will be responsible for shift execution and team's supervision and engagement in your area of the Fulfillment Centre. Along with your manager and with line operators, you'll work closely to ensure that the assigned department is performing in line with the plan and that customer expectations are met, if not exceeded. A core part of...