Senior Application Support Officer

Responsibilty:Providing software application support under the supervision of the Senior Engineer.Performing analyses on software application functionality and suggesting improvements.Ensuring effective front-end and back-end functionality of applications.Consulting with the software development team, internal users, and clients to improve application...

1. Analyze and diagnose technical problems in the supported applications in the production environment with full ownership and accountability over the production environment entailing fast restoration of services in case of outages.2. Perform the daily technical support tasks and handle the raised tickets related to in-domain Apps to properly close and reply...

Responsibilities:Providing software application support under the supervision of the Senior Engineer.Performing analyses on software application functionality and suggesting improvements.Ensuring effective front-end and back-end functionality of applications.Consulting with the software development team, internal users, and clients to improve application...

1. Analyze and diagnose technical problems in the supported applications in the production environment with full ownership and accountability over the production environment entailing fast restoration of services in case of outages.2. Perform the daily technical support tasks and handle the raised tickets related to in-domain Apps to properly close and reply...

Analyze and diagnose technical problems in the supported applications in the production environment with full ownership and accountability over the production environment entailing fast restoration of services in case of outages.Perform the daily technical support tasks and handle the raised tickets related to in-domain Apps to properly close and reply to...

Provide first level support for production issues across multiple applications, including problem identification, definition and implementation of short-term work around and coordination of long term software solution IT team and software suppliers.Ensure that the business application systems supported by the software suppliers are maintained to the highest...

About CorptecCorptec Technology Partners is an international player in the areas of business transformation and organisational performance. With a team of capable technologists, stoked by cultural and business success, Corptec functions as a strategic partner for its clients.Our diversified client portfolio includes Australia s best and brightest in FinTech,...

About CorptecCorptec Technology Partners is an international player in the areas of business transformation and organisational performance. With a team of capable technologists, stoked by cultural and business success, Corptec functions as a strategic partner for its clients.Our diversified client portfolio includes Australia s best and brightest in...

Responsibilities:• User Assistance: Provide prompt and courteous responses to user inquiries, troubleshoot issues, and offer solutions through various communication channels, such as in-person, email, phone, or chat.• Issue Tracking: Log and track user-reported issues and requests using ticketing or support tracking systems. Ensure accurate and...

Responsibilities:• User Assistance: Provide prompt and courteous responses to user inquiries, troubleshoot issues, and offer solutions through various communication channels, such as in-person, email, phone, or chat.• Issue Tracking: Log and track user-reported issues and requests using ticketing or support tracking systems. Ensure accurate and...

Company application administration: Deploy, configure, integrate, and test the implemented solution based on Technical and Business requirements.Work with multiple teams (external / internal) for successful resolution of issues and incidents.Delivering regular and customized training to teams within the businessExecution of database scripts/extracts as...

ApplicationsupportCoordinator is responsiblefor overseeing theinstallationandmaintenanceofsoftwareapplicationstostreamlinebusinessoperations.Theirdutiesincludeavarietyof application related activities: implementation,deployments,optimizingapplicationperformance, administration, data loading andperforming debugging procedures as needed. They will engage with...

A subsidiary of Al Ahly Capital Al Ahly Momkn is a fastevolving Fintech company committed to promoting secure convenient & seamless payment solutions and financial services for business owners service providers and consumers across Egypt.At Al Ahly Momkn we foster a culture of innovation collaboration and personal growth. We believe in empowering our...

A subsidiary of Al Ahly Capital Al Ahly Momkn is a fastevolving Fintech company committed to promoting secure convenient & seamless payment solutions and financial services for business owners service providers and consumers across Egypt.At Al Ahly Momkn we foster a culture of innovation collaboration and personal growth. We believe in empowering our...

Report major incidents within agreed OLA to incident management team when required and ensure incident report completion. - Maintain and update technical documents. **Requirements**: - 2-4 years experience in IT, with at least 2 years in banking IT. - Bachelor’s degree in Computer Science or similar. - Very good command of written and spoken English...

Report major incidents within agreed OLA to incident management team when required and ensure incident report completion. Maintain and update technical documents.Requirements: 24 years experience in IT, with at least 2 years in banking IT. Bachelor's degree in Computer Science or similar. Very good command of written and spoken English language. Excellent...

Job DescriptionDescription –>The MNC03 program is managed out of the Egypt country office. The Egypt Country Office has about 80 staff and works as a regional hub for some other functions also. The Yemen program is headed by a Country Manager (CM) currently based in Amman (plans to move to Yemen when security situation permits). The Djibouti Country Office...

Job DescriptionDescription –>The MNC03 program is managed out of the Egypt country office. The Egypt Country Office has about 80 staff and works as a regional hub for some other functions also. The Yemen program is headed by a Country Manager (CM) currently based in Amman (plans to move to Yemen when security situation permits). The Djibouti Country Office...

Job DescriptionDescription –>The MNC03 program is managed out of the Egypt country office. The Egypt Country Office has about 80 staff and works as a regional hub for some other functions also. The Yemen program is headed by a Country Manager (CM) currently based in Amman (plans to move to Yemen when security situation permits). The Djibouti Country Office...

Job DescriptionDescription –>The MNC03 program is managed out of the Egypt country office. The Egypt Country Office has about 80 staff and works as a regional hub for some other functions also. The Yemen program is headed by a Country Manager (CM) currently based in Amman (plans to move to Yemen when security situation permits). The Djibouti Country Office...