Senior Application Support Engineer

4 weeks ago


Cairo, Egypt Al Ahly Momkn For E-Payment Full time

A subsidiary of Al Ahly Capital Al Ahly Momkn is a fastevolving Fintech company committed to promoting secure convenient & seamless payment solutions and financial services for business owners service providers and consumers across Egypt.

At Al Ahly Momkn we foster a culture of innovation collaboration and personal growth.

We believe in empowering our employees to unleash their full potential and make a real impact in their roles. As part of our team youll have the opportunity to work on exciting projects learn from industry experts and be part of a supportive and inclusive community.


  • Resolve technical complex issues escalated from level one support maintain software automate operational manual tasks.
  • Check alerts monitors the system and work through any improvements in processes that have been identified.
  • Collaborate with other teams to optimize IT infrastructure for financial services.
  • Manage process changes improve monitoring handle new errors user training or changes to the applications code.



Requirements
  • Bachelors Degree in Computer Science or any related field.
  • 46 years experience in support operation production platform
  • Preferred experience in epayments platform.
  • Strong Linux Knowledge (scripting searching operating.)
  • Strong SQL/PL SQL knowledge.
  • Excellent Command of English is a must.


Benefits
  • Embark on an exciting journey with the Fintech Experts.
  • Join a workplace that actively encourages and supports all talents.
  • A support system where you have a safe place to voice your opinion share feedback and be your true authentic self.
  • Join us in our mission to accelerate financial inclusion and make financial freedom accessible to all.




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