Customer Service Ecommerce

4 weeks ago


Cairo, Egypt El Diwany for Trade Full time
Responsibilities:
  • Inspecting landing pages, product information, checkout options, and all other pertinent website-related systems to ensure their visual appeal, accuracy, and ease of use.
  • Assisting with decisions about promotions such as discounted offers and affordable bulk packages.
  • Ensuring that payment options and promotional tabs are configured correctly.
  • Collaborating with appropriate stakeholders to ensure the rollout of website changes.
  • Inspecting and uploading customers' product reviews.
  • Monitoring website traffic and customer reviews to gauge responses to site updates.
  • Teaming up with our SEO Specialists to increase the online presence of our website.
  • Scheduling and communicating intensive site maintenance, as needed.
  • Analyzing sales-related data to predict future sales and concomitant stock requirements.

  • Ecommerce Manager

    4 weeks ago


    Cairo, Egypt Simera Full time

    Develop and execute ecommerce strategies to increase online sales, conversion rates, and average order value.Oversee the management and maintenance of the e-commerce platform, ensuring a seamless and user-friendly customer experience.Analyze sales data, website analytics, and customer behavior to identify trends, opportunities, and areas for...


  • Cairo, Egypt scandiweb Full time

    Working closely with big brands and building powerful websites is challenging and rewarding! And to do it without previous experience?! We say YES! scandiweb has worked with various world-known brands like Ford, Hyundai, BMW, Jaguar, Happy Socks, Lancome, L'Oreal, Puma, the MET, and more, building beautiful solutions for their eCommerce needs. Our global...

  • Ecommerce Manager

    2 weeks ago


    Cairo, Cairo, Egypt Metro Market Egypt Full time

    Develop and implement strategies to drive online sales and achieve revenue targetsManage all aspects of the e-commerce platform, including product listings, pricing, promotions, and inventory managementMonitor and analyze key performance metrics, such as conversion rates, website traffic, and customer engagement, and make data-driven decisions to optimize...

  • Ecommerce Manager

    1 month ago


    Cairo, Egypt Metro Market Egypt Full time

    Develop and implement strategies to drive online sales and achieve revenue targetsManage all aspects of the e-commerce platform, including product listings, pricing, promotions, and inventory managementMonitor and analyze key performance metrics, such as conversion rates, website traffic, and customer engagement, and make data-driven decisions to optimize...

  • Customer Service

    4 weeks ago


    Cairo, Cairo, Egypt Concentrix Full time

    Job Title:Customer Service - Chat and Email Vacancies - EnglishJob DescriptionAdvisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's products or...

  • Operations Manager

    2 weeks ago


    Cairo, Cairo, Egypt Illa Full time

    Job Summary: The Operations Manager will be responsible for overseeing the daily operations of the ecommerce spare parts business. This includes managing inventory optimizing product listings ensuring the website is running smoothly and handling customer service order fulfillment and shipping logistics.Key Responsibilities:Manage and optimize ecommerce...

  • Operations Manager

    3 weeks ago


    Cairo, Egypt Illa Full time

    Job Summary: The Operations Manager will be responsible for overseeing the daily operations of the ecommerce spare parts business. This includes managing inventory optimizing product listings ensuring the website is running smoothly and handling customer service order fulfillment and shipping logistics.Key Responsibilities:Manage and optimize ecommerce...

  • Customer Service

    2 weeks ago


    Cairo, Cairo, Egypt Progate Full time

    Answering all clients inquiries & handle their needs, complains & comments. Submit weekly & monthly reports for continues evaluation on customer's status when needed.Provide relevant clients feedback to the direct manager & to the right channels.Deal with all clients deals in a professional, positive & trustworthy manner.0-5 years of experience in call...

  • Mail Chat Agent

    4 weeks ago


    Cairo, Egypt RAYA Customer Experience Full time

    Job DescriptionEmail & Chat" non voice account"Air linesCustomer service/ customer supportHandling customer inquiries via Email& chatJob RequirementsSpanish: B2 Communication & Handling skillsWriting skillsVery high typing speed


  • Cairo, Egypt Profits Square Full time

    1Customer Relationship Management: Utilize the CRM system to effectively manage customer inquiries requests and orders. Build strong relationships with customers by providing exceptional communication and service. Proactively manage customer expectations throughout the car buying process.2Complaint Handling & Resolution: Be...


  • Cairo, Egypt Simera Cairo, Egypt Full time

    The Customer Service Representative is responsible for providing exceptional customer service to customers. This includes answering customer inquiries, resolving complaints, and providing information about products and services. The Customer Service Representative will work closely with other departments within the organization to ensure that customer...

  • Customer Service Head

    3 months ago


    Cairo, Egypt EG BANK egypt Full time

    Responsibilities:Supervising day-to-day operations in the customer service department.Responding to customer service issues in a timely manner.Creating effective customer service procedures, policies, and standards.Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.Implementing an effective customer loyalty...


  • Cairo, Cairo, Egypt NAOS Solutions Full time

    English Customer Service Role at NAOS Solutions:NAOS Solutions is seeking a dedicated and customer-focused individual to join our Customer Service department as an English Customer Service Representative. In this role, you will be responsible for providing exceptional service and support to our English-speaking customers.Responsibilities: Respond to customer...


  • Cairo, Egypt Centro Global Solutions Full time

    At Centro, our Customer Service & Marketing Representatives have one goal in mind: provide the highest level of personalized customer satisfaction. The majority of the customer service related calls require representatives to answer inbound calls and assist customers with specific inquiries. The Customer Service & Marketing Representative will build...


  • Cairo, Egypt Aramex Egypt Full time

    Handle all GCS cases, follow up and close all requests.Attending customer’s inquiries by fulfilling their requirements, solve their problems, follow up their cases, and update them.Respond to all requests that are under IRT "Immediate Respond Team" as per the standard (respond within 24/7 and by 10 seconds to 10 minutes".Manage and meet customer...


  • Cairo, Egypt Saba Eg Cairo, Egypt Full time

    Supervising day-to-day operations in the customer service department.Responding to customer service issues in a timely manner.Creating effective customer service procedures, policies, and standards.Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.Implementing an effective customer loyalty...


  • Cairo, Cairo, Egypt Centro Global Solutions Full time

    At Centro, our Customer Service & Marketing Representatives have one goal in mind: provide the highest level of personalized customer satisfaction. The majority of the customer service related calls require representatives to answer inbound calls and assist customers with specific inquiries. The Customer Service & Marketing Representative will build...


  • Cairo, Cairo, Egypt LikeCard Full time

    This is a remote position. We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for providing excellent customer service by addressing customer inquiries resolving issues and ensuring a positive customer experience. This role requires strong communication skills a...


  • Cairo, Egypt LikeCard Full time

    This is a remote position. We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for providing excellent customer service by addressing customer inquiries resolving issues and ensuring a positive customer experience. This role requires strong communication skills a...


  • Cairo, Egypt orange egypt Full time

    Creating effective customer service procedures, policies, and standards.Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.Maintaining accurate records and documenting all customer service activities and discussions.Managing the approved budget of the customer service department.