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Customer Service Ecommerce
4 weeks ago
- Inspecting landing pages, product information, checkout options, and all other pertinent website-related systems to ensure their visual appeal, accuracy, and ease of use.
- Assisting with decisions about promotions such as discounted offers and affordable bulk packages.
- Ensuring that payment options and promotional tabs are configured correctly.
- Collaborating with appropriate stakeholders to ensure the rollout of website changes.
- Inspecting and uploading customers' product reviews.
- Monitoring website traffic and customer reviews to gauge responses to site updates.
- Teaming up with our SEO Specialists to increase the online presence of our website.
- Scheduling and communicating intensive site maintenance, as needed.
- Analyzing sales-related data to predict future sales and concomitant stock requirements.
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Ecommerce Manager
4 weeks ago
Cairo, Egypt Simera Full timeDevelop and execute ecommerce strategies to increase online sales, conversion rates, and average order value.Oversee the management and maintenance of the e-commerce platform, ensuring a seamless and user-friendly customer experience.Analyze sales data, website analytics, and customer behavior to identify trends, opportunities, and areas for...
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Junior Project Manager for Ecommerce Projects
4 weeks ago
Cairo, Egypt scandiweb Full timeWorking closely with big brands and building powerful websites is challenging and rewarding! And to do it without previous experience?! We say YES! scandiweb has worked with various world-known brands like Ford, Hyundai, BMW, Jaguar, Happy Socks, Lancome, L'Oreal, Puma, the MET, and more, building beautiful solutions for their eCommerce needs. Our global...
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Ecommerce Manager
2 weeks ago
Cairo, Cairo, Egypt Metro Market Egypt Full timeDevelop and implement strategies to drive online sales and achieve revenue targetsManage all aspects of the e-commerce platform, including product listings, pricing, promotions, and inventory managementMonitor and analyze key performance metrics, such as conversion rates, website traffic, and customer engagement, and make data-driven decisions to optimize...
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Ecommerce Manager
1 month ago
Cairo, Egypt Metro Market Egypt Full timeDevelop and implement strategies to drive online sales and achieve revenue targetsManage all aspects of the e-commerce platform, including product listings, pricing, promotions, and inventory managementMonitor and analyze key performance metrics, such as conversion rates, website traffic, and customer engagement, and make data-driven decisions to optimize...
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Customer Service
4 weeks ago
Cairo, Cairo, Egypt Concentrix Full timeJob Title:Customer Service - Chat and Email Vacancies - EnglishJob DescriptionAdvisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's products or...
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Operations Manager
2 weeks ago
Cairo, Cairo, Egypt Illa Full timeJob Summary: The Operations Manager will be responsible for overseeing the daily operations of the ecommerce spare parts business. This includes managing inventory optimizing product listings ensuring the website is running smoothly and handling customer service order fulfillment and shipping logistics.Key Responsibilities:Manage and optimize ecommerce...
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Operations Manager
3 weeks ago
Cairo, Egypt Illa Full timeJob Summary: The Operations Manager will be responsible for overseeing the daily operations of the ecommerce spare parts business. This includes managing inventory optimizing product listings ensuring the website is running smoothly and handling customer service order fulfillment and shipping logistics.Key Responsibilities:Manage and optimize ecommerce...
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Customer Service
2 weeks ago
Cairo, Cairo, Egypt Progate Full timeAnswering all clients inquiries & handle their needs, complains & comments. Submit weekly & monthly reports for continues evaluation on customer's status when needed.Provide relevant clients feedback to the direct manager & to the right channels.Deal with all clients deals in a professional, positive & trustworthy manner.0-5 years of experience in call...
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Mail Chat Agent
4 weeks ago
Cairo, Egypt RAYA Customer Experience Full timeJob DescriptionEmail & Chat" non voice account"Air linesCustomer service/ customer supportHandling customer inquiries via Email& chatJob RequirementsSpanish: B2 Communication & Handling skillsWriting skillsVery high typing speed
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Customer Relationship Management CRM
4 weeks ago
Cairo, Egypt Profits Square Full time1Customer Relationship Management: Utilize the CRM system to effectively manage customer inquiries requests and orders. Build strong relationships with customers by providing exceptional communication and service. Proactively manage customer expectations throughout the car buying process.2Complaint Handling & Resolution: Be...
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Customer Service Representative
4 weeks ago
Cairo, Egypt Simera Cairo, Egypt Full timeThe Customer Service Representative is responsible for providing exceptional customer service to customers. This includes answering customer inquiries, resolving complaints, and providing information about products and services. The Customer Service Representative will work closely with other departments within the organization to ensure that customer...
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Customer Service Head
3 months ago
Cairo, Egypt EG BANK egypt Full timeResponsibilities:Supervising day-to-day operations in the customer service department.Responding to customer service issues in a timely manner.Creating effective customer service procedures, policies, and standards.Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.Implementing an effective customer loyalty...
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English Customer Service
2 weeks ago
Cairo, Cairo, Egypt NAOS Solutions Full timeEnglish Customer Service Role at NAOS Solutions:NAOS Solutions is seeking a dedicated and customer-focused individual to join our Customer Service department as an English Customer Service Representative. In this role, you will be responsible for providing exceptional service and support to our English-speaking customers.Responsibilities: Respond to customer...
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Customer Service Representative
4 weeks ago
Cairo, Egypt Centro Global Solutions Full timeAt Centro, our Customer Service & Marketing Representatives have one goal in mind: provide the highest level of personalized customer satisfaction. The majority of the customer service related calls require representatives to answer inbound calls and assist customers with specific inquiries. The Customer Service & Marketing Representative will build...
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Customer Service Executive
4 weeks ago
Cairo, Egypt Aramex Egypt Full timeHandle all GCS cases, follow up and close all requests.Attending customer’s inquiries by fulfilling their requirements, solve their problems, follow up their cases, and update them.Respond to all requests that are under IRT "Immediate Respond Team" as per the standard (respond within 24/7 and by 10 seconds to 10 minutes".Manage and meet customer...
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Customer Service Manager
3 months ago
Cairo, Egypt Saba Eg Cairo, Egypt Full timeSupervising day-to-day operations in the customer service department.Responding to customer service issues in a timely manner.Creating effective customer service procedures, policies, and standards.Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.Implementing an effective customer loyalty...
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Customer Service Representative
2 weeks ago
Cairo, Cairo, Egypt Centro Global Solutions Full timeAt Centro, our Customer Service & Marketing Representatives have one goal in mind: provide the highest level of personalized customer satisfaction. The majority of the customer service related calls require representatives to answer inbound calls and assist customers with specific inquiries. The Customer Service & Marketing Representative will build...
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Customer Service Executive
2 weeks ago
Cairo, Cairo, Egypt LikeCard Full timeThis is a remote position. We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for providing excellent customer service by addressing customer inquiries resolving issues and ensuring a positive customer experience. This role requires strong communication skills a...
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Customer Service Executive
4 weeks ago
Cairo, Egypt LikeCard Full timeThis is a remote position. We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for providing excellent customer service by addressing customer inquiries resolving issues and ensuring a positive customer experience. This role requires strong communication skills a...
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Customer Service Manager
3 months ago
Cairo, Egypt orange egypt Full timeCreating effective customer service procedures, policies, and standards.Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.Maintaining accurate records and documenting all customer service activities and discussions.Managing the approved budget of the customer service department.