Vodafone Egypt Customer Care Advisor
1 month ago
Responsiblity:
- Greeting customers and directing them to available mechanics.
- Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.
- Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.
- Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up.
- Providing customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their car.
- Managing and overseeing the dealership's workflow and schedule.
- Calling customers to advise them about service changes or car pick-up times.
- Maintaining positive customer relationships to ensure repeat business.
- Ensuring all details on services rendered and costs are related to customers and processing their payments.
- Liaising with service technicians about parts ordering and ensuring parts are available when needed.
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Customer Care Specialist
1 month ago
Cairo, Egypt Vodafone Mea Egypt Full timeResponsibilities:• Act as a front-line interface with customers of Vodafone Ireland Customers.• Role involves responding to customers over the phone and resolving their inquiries.• Work remote from anywhere inside Egypt.• Maintaining the customer experience and providing the best image to the company.
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Head of Vodafone Foundation
1 month ago
Cairo, Egypt vodafone egypt Full timeArticulate Vodafone Egypt Foundation strategy, managing and governing the execution of its projects in full alignment with the Foundation Board with an integrated communications strategy that positively impacts Vodafone’s reputationLead strategic partnerships with the government, and non-governmental organizations to expand the impact of the different...
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Customer Delivery Project ManagerVOIS
3 weeks ago
Cairo, Egypt vodafone Full timeThe Customer Project Manager has a critical role in leading customer-facing projects for Vodafone's UK Business technology solutions Customers. They are responsible for managing multi-party teams and typically oversee IT solutions that aim to transform customer’s operations. The role entails reporting to the Agile Portfolio Lead or working within a...
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Vodafone UK International Account Advisor
1 month ago
Cairo, Egypt vodafone egypt Full timeResponsibilities:Reviewing and preparing all the salary and other HR-related documents before submission to the head of human resources.Regular communication with all expats regarding their subsidies, housing, and other needs to ensure comfortable working conditions.Reviewing and processing expenses and reimbursements due to expats.Obtaining visas for staff...
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Governance Supervisor
4 weeks ago
Cairo, Egypt vodafone egypt Full time To coach and lead the BI dwh and enterprise support teams and maintain application and services within agreed SLA and provide the best customer experience in accordance with VF-EG strategy & following VF Group guidelines. Work cross functionally with Commercial, Finance, Customer Care, and Operations team for delivering appropriate services Guide...
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Customer Care Representative
1 month ago
Cairo, Egypt Top Business Cairo, Egypt Full timeCollaborate with internal teams, suppliers, and carriers to schedule pickups and deliveries and track shipment status.Manage inventory levels and stock availability, ensuring optimal stock levels to meet customer demands.Communicate with customers, suppliers, and internal teams to address any logistics-related issues or concerns.Stay updated with industry...
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Customer Delivery Associate PM VOIS
3 weeks ago
Cairo, Egypt vodafone Full timeFully involved in a matrix-team of multi-talented people from across geographical locations, cultures and organisations, including Vodafone, its vendors and its customersDeliver multi-tower technical solutions into enterprise customer estates.Create project plans/work packages and schedules to support and track milestone delivery, using tasks, dependencies...
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Msaas Global Product Manager
1 month ago
Cairo, Egypt Vodafone Full time**Role purpose**: Today Vodafone serves over 5m small-office home-office (SOHO) and small to medium enterprise (SME) customers across Europe with a wide range of communications solutions. Vodafone aims to be the leading end-to-end digital champion for this segment and expands its product portfolio to a suite of technology offerings. That includes providing...
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Retail Adviser 20 hoursweek
3 weeks ago
Cairo, Egypt vodafone egypt Full timeLocation: CardiffSalary: £ 11 per hourHours: 20 hours per weekDo you want the chance to build a career in retail? Our Vodafone Partner stores are independent franchises that provide you with the opportunity to develop and contribute to a growing local business.Please note if your application is successful your personal details and application will be...
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IT Sales Systems Development Specialist
1 month ago
Cairo, Egypt vodafone egypt Full timeAnalyze business requirements of Vodafone Products & Services.• Design & implement products & services.• Own code end-to-end from design to development • Embrace automation and DevOps techniques and use version control • Ensure all products & services have the highest quality & best customer experience.• Third-line...
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Retail Adviser 40 hoursweek
3 weeks ago
Cairo, Egypt vodafone egypt Full timeLocation: HarrowSalary: £ 10.90 per hour + uncapped rewardHours: 40 hours per weekDo you want the chance to build a career in retail? Our Vodafone Partner stores are independent franchises that provide you with the opportunity to develop and contribute to a growing local business.Please note if your application is successful your personal details and...
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Retail Adviser 20 hoursweek
3 weeks ago
Cairo, Egypt vodafone egypt Full timeLocation: Muswell HillSalary: £ 10.90 per hour + uncapped bonus potentialHours: 20 hours per weekDo you want the chance to build a career in retail? Our Vodafone Partner stores are independent franchises that provide you with the opportunity to develop and contribute to a growing local business.Please note if your application is successful your...
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Reliance Care Officer Egypt
2 weeks ago
Cairo, Egypt Reliance Health Egypt Full timeMeeting with clients to discuss their practical and emotional needs.Designing care plans that best suit the clients' needs.Providing emotional support by talking to clients about their needs and listening to their concerns.Assisting with domestic tasks including shopping, cooking, cleaning, and washing.Tending to the healthcare needs of each...
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Webchat Adviser 40 hoursweek
3 weeks ago
Cairo, Egypt vodafone egypt Full timeWebchat Adviser 40hrs/Week - MiddlesbroughLocation: MiddlesbroughSalary: £ 10.90 per hour + unlimited commissionHours: 40 hours per weekContract Length: 6 monthsOur Vodafone Partner stores are independent franchises that provide you with the opportunity to develop and contribute to a growing local business.Please note if your application is successful...
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Customer Care Manager
1 month ago
Cairo, Egypt Givaudan egypt Full timeResponsibilty:Supervising day-to-day operations in the customer service department.Responding to customer service issues in a timely manner.Creating effective customer service procedures, policies, and standards.Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.Implementing an effective customer loyalty...
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Customer Care Representative
2 weeks ago
Cairo, Egypt Sutherland egypt Full timeGenerating sales leads.Managing incoming calls.Building good relationships with customers.Resolving complaints and following up on resolutions.Identifying customers' needs.Meeting sales objectives.Following procedures and policies.
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Head of IoT Marketing
3 weeks ago
Cairo, Egypt vodafone egypt Full timeMarketing Strategy: Develop and implement a global marketing strategy that aligns with the company's business objectives and drives growth in target marketsBrand Management: Manage and strengthen the company's brand identity and positioning in the IoT industryCampaign Management: Plan and execute integrated marketing campaigns across multiple...
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Vodafone Returnship Program
1 month ago
Cairo, Egypt vodafone egypt Full timeResponsibilities:Fulfilling tasks set out by supervisors from several departments.Attending meetings and taking minutes.Performing research at a supervisor's request.Updating social media platforms and writing copy for posts.Creating images for social media posts.
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Head of Vodafone Foundation
1 month ago
Cairo, Egypt vodafone egypt Full timeResponsibilities:Conducting research on fundraising opportunities.Writing, submitting, and uploading press releases as required.Writing funding proposals and submitting these to potential donors.Preparing quarterly budgets.Coming up with ingenious ways to raise awareness.Implementing a variety of marketing strategies and promotional campaigns.Organizing and...
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UC Product ManagerVOIS
1 month ago
Cairo, Egypt vodafone egypt Full timeCustomer co-creation is used to foster an innovative ‘product design’ mentality, ensuring customer’s needs and problems are driving investment decisions.• Product roadmaps are defined to meet specific customer, commercial and strategic objectives to expand Vodafone’s leadership position and market share.• Customer...