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Quality Manager
2 weeks ago
Define the roadmap and CX for contact handling program strategy across MENA ASCS. Also define success criteria for programs and audits processes and create/ drive right metrics to track and influence program health.
- Develop insights and present well-reasoned, data-driven proposals to cross-functional stakeholders on opportunities to improve CSA Support.
- Develop and then drive a periodic business and program progress reporting, and manage engagement with the key stakeholders.
- Manage large scale improvement initiatives, dependencies and bottlenecks, provide escalation management, anticipate and make trade-offs, balance the business vs. customer needs.
- Be successful in a delivery focused environment and determining the right processes to make the team successful.
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Quality Manager
2 months ago
Cairo, Egypt Lactalis Halawa Full time» To guarantee the effectiveness of quality management, for customer satisfaction and continuous improvement. - To guarantee the effectiveness of quality management, for customer satisfaction and continuous improvement. QUALIFICATIONS » Agriculture Degree. » 5 Years of Experience in the field of quality. » Solid FMCG background is a must. » Preferably...
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Quality Manager
1 week ago
Cairo, Cairo, Egypt Lactalis Halawa Full time» To guarantee the effectiveness of quality management, for customer satisfaction and continuous improvement. To guarantee the effectiveness of quality management, for customer satisfaction and continuous improvement. QUALIFICATIONS » Agriculture Degree. » 5 Years of Experience in the field of quality. » Solid FMCG background is a must. » Preferably...
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Quality Manager
2 months ago
Cairo, Egypt Accor Egypt Full timeResponsiblity:Understanding customer expectations of and needs from a product.Developing quality control processes.Designing product specifications.Ensuring products are designed with adherence to legal and safety standards.Supervising staff and monitoring production standards.Examining the quality of raw materials that are used in production.Monitoring and...
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Assistant Manager Quality
2 weeks ago
Cairo, Egypt IGT Solutions egypt Full timeLead and develop the Quality management priorities for 3 country sites in alignment with head officeTeam management - managing an international team of 10+ Quality Evaluators and Team Leaders for aligned processesAct as the regional leader in all matters related to Quality Management including client meetings and business reviewsSet the high bar standard in...
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Quality Assurance Manager
3 months ago
Cairo, Egypt Methode Electronics, Inc. Full timeDevelop, implement and maintain a comprehensive quality management system that meets ISO/TS 16949 requirements and other applicable standards.Lead and manage a team of quality engineers and technicians to ensure that quality objectives are met and that continuous improvement initiatives are implemented.Collaborate with cross-functional teams, including...
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Quality Assurance Manager
4 weeks ago
Cairo, Egypt Methode Electronics, Inc. Full timeDevelop, implement and maintain a comprehensive quality management system that meets ISO/TS 16949 requirements and other applicable standards.Lead and manage a team of quality engineers and technicians to ensure that quality objectives are met and that continuous improvement initiatives are implemented.Collaborate with cross-functional teams, including...
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Quality Assurance Manager
3 months ago
Cairo, Egypt IGT Solutions egypt Full timeQuality Assurance Program Development: Design and implement a comprehensive quality assurance program aligned with industry standards and client requirements.Establish key performance indicators (KPIs) and quality metrics to measure and evaluate operational performance. Process Evaluation and Improvement:Conduct regular audits and assessments of operational...
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Quality Team Manager
4 weeks ago
Cairo, Egypt JOBMASTER Human Capital Solutions Full time. Ensure that incoming material meets the company specifications and that any deviations are accurately and immediately communicated to the material control department.. Ensure batch and product sampling, testing, and release to the trade is conducted as per standard, and accurately recorded.. Ensure local and export finished products are produced according...
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Senior Manager Quality Control
1 week ago
Cairo, Cairo, Egypt Raya Holding for Financial Investments egypt Full timeDevelop and maintain comprehensive quality management systems along the production process to ensure compliance with regulatory standards and customer requirements.Establish and enforce quality control procedures and guidelines for incoming raw materials, packing materials, production processes, and finished products.Manage and oversee submitted customer...
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Senior Manager Quality Control
1 month ago
Cairo, Egypt Raya Holding for Financial Investments egypt Full timeDevelop and maintain comprehensive quality management systems along the production process to ensure compliance with regulatory standards and customer requirements.Establish and enforce quality control procedures and guidelines for incoming raw materials, packing materials, production processes, and finished products.Manage and oversee submitted customer...
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Quality Control Manager KSA
3 months ago
Cairo, Egypt Gama Construction Cairo, Egypt Full timeSet the policies and procedures of the Quality Control department in coordination with the Quality Assurance.Consolidate all the monthly reports sent by the QC Managers C to ensure complying with quality standards and take any corrective actions needed.Attend periodical meetings with QC Managers C to discuss any issues that occur in projects as well as the...
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Project Quality Manager
2 months ago
Cairo, Egypt Hitachi Energy Egypt Full timeResponsibilities:Understanding customer expectations of and needs from a product.Developing quality control processes.Designing product specifications.Ensuring products are designed with adherence to legal and safety standards.Supervising staff and monitoring production standards.Examining the quality of raw materials that are used in production.Monitoring...
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Operation Quality Control Manager
2 months ago
Cairo, Egypt Jobzella.com Full timeA multinational real estate company in Egypt is looking for Operation Quality Control Manager. - Main duty is to ensure that all the process and polices of the sales department are completed. - Strategic Planning and Business Planning. - Perform quality controls and monitor production KPI’s. Bachelor's degree Form 8 to 9 years of experience. Real estate...
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Quality Assurance Manager
2 months ago
Cairo, Egypt AstraZeneca Egypt Full timeResponsibilities:• Ensure CPO compliance with the requirements of Quality Manuals and Policies and all relevant GDP processes and legislative requirements.• Ensure that a local Quality System and Standard Operating Procedures are in place for all GDP related activities and that compliance with all GDP regulations is maintained through training and...
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Quality Assurance Manager
1 month ago
Cairo, Egypt astrazeneca egypt Full timeDentist St. Louis, MO32 - 40 hours a week with benefits offered***Position PurposeThe General Dentist is responsible for the direct provision of dental care to THE companys dental patients. They may have clinical oversight of dental care staff.The General Dentist has responsibility for the delivering of high-quality dental care and treatment consistent with...
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Quality Assurance Manager
1 week ago
Cairo, Cairo, Egypt astrazeneca egypt Full timeDentist St. Louis, MO hours a week with benefits offered***Position PurposeThe General Dentist is responsible for the direct provision of dental care to THE companys dental patients. They may have clinical oversight of dental care staff.The General Dentist has responsibility for the delivering of high-quality dental care and treatment consistent with...
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Quality Assurance Manager
4 weeks ago
Cairo, Egypt astrazeneca egypt Full timeDentist St. Louis, MO32 - 40 hours a week with benefits offered***Position PurposeThe General Dentist is responsible for the direct provision of dental care to THE companys dental patients. They may have clinical oversight of dental care staff.The General Dentist has responsibility for the delivering of high-quality dental care and treatment consistent with...
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Quality Specialist
2 months ago
Cairo, Egypt Henkel Egypt Full timeManage the Quality and Microbiology laboratory in such a way that optimal service is delivered to internal customers in terms of Quality controls and that optimal quality is reached by enforcing internal specifications.Manage the implementation of ISO standards, quality systems and procedures throughout plant operations, documentation and timely calibration...
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Quality Auditor
1 week ago
Cairo, Egypt Majorel Egypt Full time• Monitor end to end elements of the consumer journey, including calls & emails, etc.• Assist in enhancing quality across the accounts and provide stable performance to customers.• Assessing end-user interactions using a QA tool (scorecard, etc.).• Recommending solutions & actions regarding issues and providing feedback.• Identifies...
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Quality Specialist
1 month ago
Cairo, Cairo, Egypt MAA ALTHAHAB Full timeWho We Are:Maa-Althahab is a Subsidiary brand from MAISON DE MAA Group, a leading and most famous fragrance brand in the Middle East and Africa. Founded in 2006, the company pursued innovative thinking in making unique global perfumes which match the lifestyles and personalities of all clients.Job Purpose To create, update, and manage the company's SOPs To...