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Telephone Operator

6 months ago

Cairo, Egypt Hilton Egypt Full time
  • Creating, updating, and distributing a call directory to all departments.
  • Answering, screening, and forwarding calls in a professional and courteous manner.
  • Handling general phone inquiries about the organization.
  • Directing external calls to designated departments or individuals.
  • Transferring internal calls across departments and between staff.
  • Setting up and confirming scheduled and conference calls when required.
  • Relaying written or verbal messages in a timely and accurate manner.