Quality Manager

1 month ago


Sharm el Sheikh, Egypt Qureos Inc Full time

Position: Quality Manager

Organization: Savoy Sharm Group

Location: Sharm El Sheikh Egypt

Experience: 5 years minimum

Salary: 30000 L.E Package for Egyptian / 2000$ For foreigner

Industries: Hospitality

Main Duties:

(This area lists the most important outcomes and duties of the job)

  • Maintain Quality Management System database and filling system & Environmental management System Travel Life.
  • Maintain accurate records with internal database.
  • Analyse the Guest Feedback reports and follow up the corrective actions plan
  • Inform Management about any Quality issues or any processes which become noncompliant with specified requirements
  • Insuring the Quality Objectives established
  • Conducting Monthly Quality meeting and follow up with Monthly Quality meeting action taken any recommendation for improvement
  • Conduct the internal Audit as per the internal audit plan and follow up with preventive and corrective action
  • Record and evaluate the production data suggest improvements
  • Perform the hotel yearly internal audits plan
  • To review business statistics.
  • To determine and document any areas that may need improvement.
  • Analyze the Mystery shopper and External audits reports and follow up their corrective actions.
  • To review the current policies and improvise plans to improve upon the existing quality standards.
  • To review and analyse the effectiveness of the internal audits corrective action plan
  • To ensure that all procedures within the company conform to health and safety regulations financial policies and legislation such as equal opportunity.
  • Control further processing or delivery of nonconforming product in terms of Quality issues until the deficiency or unsatisfactory condition has been corrected.
  • Ability to initiate action to prevent the occurrence of nonconformities relating to Quality of the product processes quality system
  • To follow up with the management review meeting recommendations.
  • Perform other tasks assigned by management.

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