Service Engineer

Job DescriptionAbout the JobThe Field Service Engineer (FSE) will be responsible for meeting the daily service maintenance and repair needs of the customer's equipment.Establish and maintain proper business relationships with customers and peers as well as performing necessary administrative duties as required and other duties as assigned from his service...

Service Operations Department is looking for a Senior Field Service Engineer to be located in Cairo/Alexandria, Egypt. This is an interesting and challenging opportunity to be part of a dynamic, motivated & competent team and presents growth opportunities in one of the most interesting markets.The position will be responsible for the Preventive maintenance,...

Responsibilities:Using various strategies and tools to provide effective solutions to customers' concerns.Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively.Promptly following up on service requests and providing customer feedback.Monitoring equipment and machinery performance and developing...

Responsibilities: Conducting site visits, monitoring schedules, and supervising technicians. Running field operations, offering technical support, and troubleshooting on-site issues. Ensuring on-site efficiency and safety at all times. Estimating costs, approving project designs, and preparing contracts. Analyzing data, monitoring expenditure, and drafting...

Responsiblity:Conducting site visits, monitoring schedules, and supervising technicians.Running field operations, offering technical support, and troubleshooting on-site issues.Ensuring on-site efficiency and safety at all times.Estimating costs, approving project designs, and preparing contracts.Analyzing data, monitoring expenditure, and drafting progress...

Ensuring planning and execution of various service activities carried out both off and on sites, driving and monitoring service execution with respect to the agreed terms of schedule, quality, cost, margin, and customer satisfactionAllocating, driving and monitoring work to projects based on order content, delivery time, competencies and workload,...

Job TitleService Delivery ManagerJob DescriptionAs a Service Delivery Manager, you will manage all aspects of customer service operations while leading operational teams to achieve business goals and align activities of teams to support business strategy objectives and contribute to business financial commitments. Be responsible for customer satisfaction and...

The Service Coordinator is tasked to manage costs and revenue generation to keep the local office profitable and manage customer satisfaction regarding service quality and response time. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the...

Handles daily support activities for live products, ensuring a high level of service availability by restoring faulty services appropriately, and in a timely manner Communicates with customers in a professional way through direct meetings, phone calls, and emails, keeping the customer constantly informed about status and progress of all open issues which are...

About the role: Telephone support and/or shift hours mandatory Provide timely and professional technical support for all IT incidents received by phone or through the web selfservice tool. Respond to all escalations on a timely manner in line with the Incident Handling Policy. Diagnose incidents utilizing administration tools or remote control utilities to...

Urgent requirement of Oracle Database Support Engineer - Contract - CanberraRequirementsThe ORACLE Database Support (Contractor) is required to provide ORACLE database support in regard to FiberBase V6.1 Network Planning Software for the ICON section of the Department of FinanceIn this architecture, data is written from FiberBases ORACLE database to a...

Director of EngineeringA Director of Engineering will manage the Engineering Team to efficiently maintain all hotel operations such that safety, security, conversation, and compliance are ensured at the highest levels.What will I be doing?As Director of Engineering, you are responsible for the effective management of all engineering and maintenance...

A Chief Engineer will manage the Engineering Team to efficiently maintain all hotel operations such that safety, security, conversation, and compliance are ensured at the highest levels.What will I be doing?As Chief Engineer, you are responsible for the effective management of all engineering and maintenance operations within the hotel, including energy...

In this role, you will work on our core components, implementing the vision of CEQUENS Platform experiencing exponential growth, rapid and continues products/features rollouts.You will join a high-impact, multi-talented, cross-functional engineering squad and will be responsible for developing a suite of scalable, resilient, and secure services underlying...

Shift EngineerWe're currently looking for a talent Shift Engineer below qualifications: College degree preferably specializing in Engineering, BCS in mechanical or electrical engineering is a must. Hotel experience preferred. Must be able to speak local language(s) good command of English is mandatorRequires ability to operate computer equipment and computer...

Responsibilities:Identify and target potential customers and markets for our products or services.Understand the technical specifications and features of our products or services and effectively communicate them to customers.Develop and maintain relationships with key decision-makers and influencers within target accounts.Collaborate with the sales team to...

Job Number Job Category Engineering & FacilitiesLocation Le Méridien Cairo Airport, Cairo International Airport, Cairo, Egypt, EgyptSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYProvides a high level of property maintenance knowledge. Position has overall responsibility for maintaining the building, grounds and...

CLOSING DATE 3 MARCH 2023As Mechanical Engineer within NOV's RFE Team you will be responsible for the repair and inspection of NOV equipment globally. As part of our aftermarket repair group you will make recommendations to customers which ensures equipment continuously operates at efficient and profitable levels. As Mechanical Engineer, you will react to...

Receive service requests from clientsCreate cases in different call management systems depending on productsVerify entitlement (Eligibility of support )Part Ordering exception handlingSchedule Exception handling ( Assigning resources for onsite activities )Manage Business PartnersMonitor queuesCommunicate with Clients, Remote Technical support and Customer...

Bachelor of Engineering Professional knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Sales and Marketing experience in the same field.English Language:FluentBenefits:Fuel / transportation allowance....