Anti-Counterfeit Coordinator

2 weeks ago

Cairo, Cairo, Egypt Nestlé Full time

Are you a data whiz with a keen eye for detail and a passion for protecting our brands? Do you thrive in a fast-paced environment where vigilance is key? If so, join us as an Anti-Counterfeit Coordinator and become the first line of defense against counterfeiting in the MENA region

In this crucial role, you'll:

  • Become the data detective: Manage and classify all incoming Anti-Counterfeit (ACF) notifications from various sources, including:
    • Suspected products identified by sales and stakeholders.
    • Consumer complaints.
    • Other companies' notifications and requests.
    • ACF service provider intelligence.
    • Customs authority information and claims.
  • Ensure data integrity: Verify, correct, delete, or re-enter data in our ACF database to maintain accuracy and consistency.
  • Collaborate for effective tracking: Work with the global ACF team to assign codes to each claim for easy tracking and record-keeping.
  • Prioritize and manage cases: Receive cases from the legal cluster head, prioritize them based on severity, manage their progress, and verify all information before escalation to the ACF manager.
  • Be a compliance champion: Uphold GDPR, confidentiality agreements, and Nestlé information protection guidelines to ensure data security and privacy.
  • Team player with a global reach: Partner with the global database management team to guarantee data accuracy and MENA ACF's alignment with global standards and procedures.
  • Guardian of confidential information: Maintain confidentiality and protect sensitive data through secure practices.
  • Backup champion: Secure information by regularly backing up the database.

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