Current jobs related to Call Center Agent - Egypt - Abou Ghaly Motors

  • Call Center Agent

    5 days ago

    Egypt Air Arabia Full time

    Job Description Handles customers’ enquiries, requests and complaints in a positive effective manner whilst ensuring company’s branding and corporate image are reflected in a positive manner and as per approved quality standards. Responds to customers’ incoming calls pertaining to all kinds of enquiries, requests, and complaints timely and accurately...

  • Call Center Agent

    3 weeks ago

    Egypt Adeer International Full time

    Job Description Answering inbound callers Making outbound calls Using active listening to identify customer needs, concerns, and complaints Problem-solving to find good solutions and answer customer needs Basic troubleshooting of products and services (with training) Building on existing customer and client relationships to create a culture and...

  • Call Center Agent

    1 month ago

    Egypt Allianz Full time

    Job Description -Receive all customers' phone queries, requests or complaints from all the distribution channels.                       -Identify the clients’ requests, queries and complaints together with accurate recording on the relevant workflow system.         -handle clients’ queries or requests and coordinating with the...

  • Quality Officer

    3 weeks ago

    Egypt Air Arabia Full time

    Job Description Monitoring transactions, "inbound & outbound". Identify performance gaps. Evaluating quality and provide constructive feedback to employees and process owners to ensure that the employees improve, processes are modified as needed and future transactions are defect-free. Deliver the needed feedback according to employee performance. ...

  • Call Center/Telesales Agent

    1 month ago

    Egypt SYE English Community Full time

    Job Description Answer questions about products or the company. Answer the students' inquiries. Keep records of calls and note useful information. Experience in customer service  or telesales is essential Working knowledge of MS Office A results-oriented approach Job Requirements +2 years of experience in the same job Ability to learn about...

  • Call Center Agent

    2 months ago

    Egypt _VOIS Egypt Full time

    Job Description Responsibilities: Handle calls from customers regarding inquiries and complaints. Provide accurate and efficient solutions to ensure customer satisfaction and retention. Benefits: Attractive salary + every quarter bonus.  Medical and Social Insurance. Vodafone Red line + Mobile phone allowance with Instalments.  Location: Zahraa El...

  • Service Center Supervisor

    2 weeks ago

    Egypt LG Electronics Full time

    Job Description Managing and solving all Complaints (If repeated for same reason) Manage daily ,weekly and monthly performance for all Technicians (KPIs) Controlling Spare Parts availability  Allocating and scheduling the technician visits based on alignment with Call Center Part  Tracking the customer Satisfaction level  Job Requirements Bachelor of...

  • دعم فني | Orange

    4 weeks ago

    Egypt NOK Human Capital Full time

    NOK Human Capital is hiring Customer Service Agents for one of the well known telecommunication companies in Nile City Towers -El Tahrir Job Description: -Manage large amounts of incoming phone calls -Identify and assess customers needs to achieve satisfaction -Handle customer complaints, provide appropriate solutions and alternatives within the...

  • Project Admin Coordinator

    1 month ago

    Egypt MENA INTEL Full time

    Job Description We have a vacancy at our Cairo office for a Project Admin Coordinator. This core function is tasked to aid and facilitate the research and management team to complete their tasks and projects as part of the company’s core operations. Duties and responsibilities include but are not limited to: · Data Entry · Transcribing and...

  • Sales Engineer

    4 weeks ago

    Egypt Smart Lighting Full time

    Job Description Reach out to existing and potential customers through phone to present our products and services Ability to learn details about our products and services Address any questions or issues customers may have Communicate with customers to understand their requirements and need Build good relationships with customers and follow up with them...

  • Doctor

    3 weeks ago

    Egypt Egymed Full time

    Job Description Job Duties: Medical approvals Supervising Call center for medical approvals Revising hospital claims.               Job Requirements 1+ years of experience  Bachelors in Medicine or related field experience 

  • Business Development Representative

    1 week ago

    Egypt Alexandria For Programmi... Full time

    Job Description alexapp a software company located in Alexandria, Egypt. We outsourced our software development services to Saudi Arabia in 2012 and we are looking for an expert Business developer with a deep understanding of the Saudi market in the software development sector to develop our business and open new opportunities for our company. Key...

  • Customer Service Agent

    4 months ago

    Egypt Al Marasem Group Full time

    Job Description Your responsibilities will encompass the following key areas: Customer Interaction: Interface with customers to resolve 1st and 2nd tier problems or inquiries promptly and efficiently. Verify contacts and customer information to ensure accuracy and completeness. Issue Resolution: Examine customer problems and implement appropriate...

  • Booking Agent

    1 month ago

    Egypt London International Pat... Full time

    Job Description Answering phone calls and clearly describing our clinic services to patients Assisting patients to book, reschedule or cancel appointments as necessary. Processing deposit refunds where necessary in line with policies. Responding to emails from patients in a timely manner calling upon input from relevant members of staff where...

  • IT Technician

    1 month ago

    Egypt CODPARTNER Full time

    Job Description We are seeking an experienced IT Technician to join our technical support team. The ideal candidate will have proven experience working in a call center or support environment, providing technical assistance to end-users. Strong knowledge of VPN site-to-site setups, networking protocols, firewall configuration (Sophos firewalls), and good...

  • Assistant Recruitment Manager

    4 weeks ago

    Egypt Teleperformance Full time

    Job Description Assistant Recruitment Managers are the responsible for developing teams of assigned Recruitment Assistants and Recruiters in order to meet and exceed performance targets and expectations, quality by providing them guidance, coaching, support and motivation on a day-to-day basis. Assistant Recruitment Managers are responsible for teams’...

  • German Recruitment Specialist

    3 weeks ago

    Egypt Teleperformance Full time

    Job Description Recruitment Specialist - German speaker Job Summary: Achievement of recruitment objectives by conducting interviews with candidates. Identify and recruit qualified staff that cover minimum requirements that have been set by the Company and its Clients. Job Requirements Key Responsibilities: • Reviews and assesses towards requirements...

  • Junior Operations Engineer

    1 day ago

    Egypt Link Datacenter Full time

    Job Description Install, move, de-install customers’ hardware and Initial configuration of system OS as needed. Network and SAN cabling. Deploying and Operating the Monitoring systems. Installing all new Solution, Systems and solving all incompatibility problems. Problem management and troubleshooting for all the monitoring solutions problems. ...

Call Center Agent

4 months ago

Egypt Abou Ghaly Motors Full time
Bachelor's degree or equivalent years' experience in a similar role (call center or customer service environment). - listening skills - problem analysis and problem solving - customer service orientation - Fluent English is a must

We at AGM always strive to provide our customers with Integrated Mobility Solutions that satisfy their changing needs while ensuring optimum quality and safety services through our reliable and trusted workforce.

By doing so, we will maintain a long term relationship with our stakeholders based on integrity and respect. Our MISSION To enrich the "Quality of Life" of our customers and facilitate their daily commuting behavior through employment of technology with world class skills to avail mobility solutions that fulfill their needs