Sr. Specialist, Customer Center

Raya OSN Project Call Center Offshore Advisor is now needed : Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps.Must have good computer skills and ability to type at least 20 wpm Must have the ability to demonstrate world class customer service, explain the product and service offerings, and...

Working in shift bases available 24/7 with on call rotation. Accountable for operation handling (Monitor and track ticket system, Escalations handling, email system, phone for incoming Incidents and Requests according to process) Liaising with other support groups in assisting with the resolution of SRs where initial investigation does not resolve the...

Job DescriptionEnglish Level : very Good up to excellentMALES OnlyGRADS OnlyMax. Age 28Cairo or Giza Residents is a MustWork Location (Maadi-Nasr City-5th Settlement )2 days off ( Rotational )Social & Medical InsuranceJob Requirements0-1 year of experience

Contact Center Analyst is the operational specialist capable of applying operational knowledge to drive initiatives & process improvements through continuous assessments and analysis to provide top-notch serviceA DAY IN THE LIFE ...Execute accurately and timely daily operational activities below: Extract OR reports and operational analysis reports and...

About the Job Medical customer service adviser (Over the phone) for one of the leading laboratories in Egypt, We offer both full time and part time opportunities.Pharmaceutical Call Center Vacancy to answer customers' inquiries Job Description: Handling labs' customers over the phone Providing test results for customer. Providing test conditions and other...

Call Center Agent Offshore projectRequirements: Must have good computer skills and ability to type at least 20 wpm Must have the ability to demonstrate world class customer service, explain the product and service offerings, and build rapport with the customer Excellent data entry, MS Word and internet navigation skills Clear, distinct voice Must have...

Age: Cairo, Giza, 6 Oct. Daily 8 work hours. Good communication & presentation skills. Flexible & Eager to learn. Good command of English. Good command of using MS Office. Males & Females.YAT Corporation is an Egyptian IT company established in 1996 in Cairo-Egypt.We specialize in the IT industry through our four subsidiaries: IT Learning, Software...

Available Vacancies: Customer service vacancies (Arabic and English) in several accounts. You will be hired in the best account that fits you based on your educational background, skills and English proficiency.Job description: Handles customer inquiries from beginning of the inquiry to it's closing Resolves customer complaints & problems aiming for customer...

Manage the day-to-day performance of the Solution Center operations to deliver a best in class service, meeting or exceeding all KPIsDeliver the agreed Solution Center operations within agreed budgets, service levels and business targetsWork with all key stakeholders to build the strategy for the development of the Solution Center, staying abreast of new...

About us:We are a growing agency dedicated to assisting businesses from various industries in their expansion efforts. Our team comprises driven individuals who are committed to achieving results swiftly and enjoy what they do.At the moment, we are in search of a highly motivated and experienced call center trainer to join our team at UPGRADE. As the call...

Job Purpose:The Customer Onboarding Specialist will set up customers for immediate success by facilitating the implementation process for new accounts. As a Customer Onboarding Specialist, you will educate new customers, and ensure smooth adoption of our products and services. Rewaa prioritizes delivering an amazing customer experience and this is the first...

Responsibilities:Responsible for checking, controlling, processing and reporting of all stock adjustments and transfers of stock for warehouse, office and retail store locations from/to different stock categories Supports the Distribution Center Operations Manager on Stock Counts activities on coordination and execution of action Coordinates with the Order...

Urgent requirement of Sr. Support Engineer - Perm/Contract - SydneyRequirements Strong knowledge of PC hardware and related peripheralsKnowledge of wired and wireless network technologiesSkills in supporting of all versions of Microsoft Windows Operating SystemsStrong knowledge and experience in support of Microsoft Office 365 suiteFormal qualifications or...

As a fundamental member of the Operations Team, you will play a significant role in contributing to the growth and success of Vezeeta. This position will see you gain experience and skills in a wide range of areas and work at the forefront of the health-tech industry. Responsibilities:Manage large amounts of incoming/outgoing calls promptlyFollow...

We're looking for a Customer Order Specialist Intern to join our Commercial Operations Team in Egypt, CairoWorking for Signify means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and career. Together, we're transforming our industry.As the...

We're looking for a Customer Order Specialist Intern to join our Commercial Operations Team in Egypt, CairoWorking for Signify means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and career. Together, we're transforming our industry.As the...

Responsibilty:Receiving or making a high volume of calls from or to customers.Striving to achieve first call resolution and maintain the quality of service provided by the call center.Using listening skills to understand the needs and complaints of the customer before offering them the best possible solution.Responding efficiently to customers and creating a...

The Customer Sales and Support Center Manager is to provide leadership, direction, supervision, process efficiency and process improvement for their respective team and to ensure that Grundfos is exceeding the support expectations of the customer base and the organization. The CSSC Manager will focus on the development of their team as well as the...

The Customer Sales and Support Center Manager is to provide leadership, direction, supervision, process efficiency and process improvement for their respective team and to ensure that Grundfos is exceeding the support expectations of the customer base and the organization. The CSSC Manager will focus on the development of their team as well as the...

Providing outstanding and exceptional customer service.Delivery of prompt and professional solutions for customer inquiries via phone, email, online chat etc.Maintain documentation of customer enquiries and responses for future reference.Completing accurate reporting and data entryProvide ad-hoc administration supportWHAT WE'RE LOOKING FORBe a customer...