Fulfillment Center Supervisor

2 weeks ago


Egypt Souq for E-Commerce LLC Full time
High school or equivalent

  • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
  • Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
  • Work 40 hours/week, and overtime as required


We're expanding our team within Amazon Operations If you're interested in joining a business where you can have fun, achieve amazing results and put smiles on people's faces, this could be the role for you.

You will oversee the shift management in one of our first mile fulfillment centers, middle mile sortation centers or final mile delivery stations.

Our Operations Specialists drive the pulse of our operations on the ground and play a key role in getting our customers' orders out to them in every step of the chain.

This is a varied, challenging role and every day is different

Key job responsibilities
You will

  • Create and cultivate a safe working environment by identifying safety opportunities across your work area
  • Manage and train our Associates to help deliver the best service for our customers
  • Ensure that customer orders are fulfilled in line with quality and safety guidelines
  • Continuously provide critical shift related information to frontline management and operators
  • Adjust labor allocation throughout your shifts to meet and exceed plans and forecasts
  • Engage with support functions and/or other departments to address common issues or needs in key areas of performance e.g. process area readiness, 5S, safety, training
  • Help to solve logistics and supply chain challenges through data analysis, innovation and process optimization
Cairo, EGY

  • Experience managing small to mid size teams


  • Egypt Souq for E-Commerce LLC Full time

    1+ years of employee and performance management experience Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience Work a flexible schedule/shift/work area, including weekends, nights, and/or holidaysAre you ready to champion outstanding customer service, Amazon style? Are you up for creating solutions and solving tomorrow's problems today? Then...


  • Egypt Souq for E-Commerce LLC Full time

    2+ years of employee and performance management experience Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Advanced proficiency in written and spoken English and ArabicAre you ready to champion outstanding customer service, Amazon...


  • Egypt Souq for E-Commerce LLC Full time

    2+ years of employee and performance management experience Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Command of English and Arabic language are required.Are you ready to champion outstanding customer service, Amazon style?Are you up...


  • Egypt Seoudi Supermarket Full time

    Job Description Job Overview The main goal of a Contact Center Supervisor is to lead and supervise the call center operations, ensuring the team delivers high-quality services while meeting performance targets. Responsibilities Supervise a team of contact center agents, monitor operations, and uphold quality standards following company policies. Ensure...

  • Operations Supervisor

    4 weeks ago


    Egypt Souq for E-Commerce LLC Full time

    Job Description We're expanding our team within Amazon Operations If you're interested in joining a business where you can have fun, achieve amazing results and put smiles on people's faces, this could be the role for you. As an Operations Supervisor you will oversee the shift management in one of our first mile fulfillment centers, middle mile sortation...


  • Egypt Rizkalla Full time

    We're looking for an e-commerce fulfillment specialist to ensure customer orders are fulfilled in a timely, precise manner and properly recorded.Responsibilities: Receive and fulfill orders in a timely, efficient manner Reduce order cancellations Note inventory levels and alert supervisors to potential issues Quality assurance on the received products...


  • Egypt Nestle Operational Services Worldwide SA Full time

    Consumer Engagement SupervisorPOSITION SNAPSHOTCompany: Nestlé Business ServicesLocation: Cairo, Egypt.Department: Integrated Marketing ServicesBachelor's Degree HolderJoining Nestlé means you are joining the largest food and Beverage Company in the world. At our very core, we are a human environment - passionate people driven by the purpose of enhancing...

  • Call Center Agent

    2 weeks ago


    Egypt Life Makers Foundation مؤسسة صناع الحياة مصر Full time

    Managing inbound calls in a timely manner. Providing courteous and professional phone support to customers. Updating customers account data, as required. Assist in resolving customers inquires/complaints. Troubleshoots problems and provides information. Maintains and improves quality results by adhering to standards and guidelines. Fulfills all duties as...


  • Egypt Chalhoub Group Full time

    INSPIRE | EXHILARATE | DELIGHTFor over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion,...

  • Call Center Center

    2 weeks ago


    Egypt Etisalat Egypt Full time

    Call Center Supervisor.Call Center-(2300008R)DescriptionJob PurposeTo supervise and develop staff in accordance with company policies and procedures to reach international standards of customer service while attaining the highest level of work efficiency and creating healthy work environment encouraging team work & loyalty.Report To Position NameSend the...


  • Egypt Xceed Contact Center Full time

    Manage Business Processes for all functions, including process mapping, guidelines, Roles and responsibilities, KPIs and Measurements. -Update the company job descriptions and Charts- +4 Years' experience in Call Center industry is a MUST Languages: Fluent Arabic and English (spoken/written) Assertive personalityCommunication skillsStrong attention to...


  • Egypt NEXtCARE Health Full time

    The main duty of a Medical Call Center Approval is to respond to telephone inquiries about the company's products or services by following standard scripts and procedures. He is also responsible for giving phone approvals to our providers for eligible services.The incumbent is also responsible to ensure that all calls are answered within predetermined...

  • Call Center Agent

    2 weeks ago


    Egypt NEXtCARE Health Full time

    Build a customer-oriented focus in the Call Center by providing quality actions and resolutions to their concerns and queries. Follow communication/update expectations with clients, in accordance with the company policies, scheme or agreed time frames set. Answer inbound calls as well as assist customers who have specific inquiries Build customer's interest...

  • Call Center Agent

    2 weeks ago


    Egypt Abou Ghaly Motors Full time

    Bachelor's degree or equivalent years' experience in a similar role (call center or customer service environment). - listening skills - problem analysis and problem solving - customer service orientation - Fluent English is a mustWe at AGM always strive to provide our customers with Integrated Mobility Solutions that satisfy their changing needs while...

  • Logistics Supervisor

    2 weeks ago


    Egypt Souq for E-Commerce LLC Full time

    Experience managing medium to large teams. Experience working with data analysis and/or making decisions based on analysis. English Language, minimum of B2 level.We're expanding our team within Amazon Operations If you're interested in joining a business where you can have fun, achieve amazing results and put smiles on people's faces, this could be the role...


  • Egypt Adidas Full time

    Purpose & Overall Relevance for the Organization:Drive Order book execution activities by ensuring sales demand will be fulfilled on time and in full. Ensure high level of customer service is provided while fulfilling an on-time delivery for all distribution channels to meet Go To Market dates. Maintain continuous follow up actions to achieve the required...


  • Egypt Souq for E-Commerce LLC Full time

    Experience managing teamsWe're expanding our team within Amazon Operations If you're interested in joining a business where you can have fun, achieve amazing results and put smiles on people's faces, this could be the role for you.You will oversee the shift management in one of our first mile fulfillment centers, middle mile sortation centers or final mile...

  • Facilities Supervisor

    2 weeks ago


    Egypt Souq for E-Commerce LLC Full time

    Basic Qualifications Multi skilled in both electrical and mechanical disciplines with at least 5 years' experience. Solid foundational knowledge of PLC based controls systems and mechanical componets Experience using CMMS (Computerized Maintenance Management Systems) to plan proactive maintenance and record reactive tasks. Understanding of OEE and equipment...


  • Egypt Souq for E-Commerce LLC Full time

    Completed Bachelor's Degree (Engineering, Operations, Supply Chain, Transportation Logistics, etc.) from an accredited university or 3+ years' experience in related fields. 3+ years of driving process improvements experience. SQL and advanced Excel (Pivot Tables, VLookUps, Macros) knowledge. Demonstrable problemsolving, mathematics and analytical skills...


  • Egypt Souq for E-Commerce LLC Full time

    Experience managing medium to large teams. Experience working with data analysis and/or making decisions based on analysis. English Language, minimum of B2 level.We're expanding our team within Amazon Operations If you're interested in joining a business where you can have fun, achieve amazing results and put smiles on people's faces, this could be the role...