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CX Segments Product Owner
2 weeks ago
Strategy & Roadmap:
Responsible for building CX annual marketing strategy as well as creating the roadmap of innovative customer-centric activities.
Ideal Journey Mapping:
Create Current-State Journey Maps to identify pain points and design accordingly Ideal Future-State Journey Maps by leading regular CX workshops with product owners, UX designers, customer facing front liners, etc...
Ideal Product Design:
Create ideal product design guidelines & disciplines for all company products to ensure intuitive and customer-centric experiences.
Stakeholder management:
Leading the CX Squad defining the product backlog, also closely working cross-functionally with Pricing & decision support teams on financials, Marcom team on GTMs & communication Strategy, Digital team on the best digital experience, etc...
Data Analytics & Reporting:
Collect, track, and analyze customer feedback and suggest improvements accordingly by measuring CX performance metrics such as NPS.
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Product Manager Business Banking
2 weeks ago
Cairo, Cairo, Egypt Mashreqbank PSC Cairo, Egypt Full timeResearch and Development of Retail lending products for core SME business to diversify revenue stream (Auto Loans, Personal Loans, Mortgages, MOD, Lifestyle Financing, Commercial Loans, etc)To gather market information on periodic basis to effectively build business intelligence for the bankEnsure good quality growth in earnings through focused penetration...
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Piping Segment Head
2 weeks ago
Cairo, Cairo, Egypt SSC Egypt Full timeDaily Operations Organise, allocate, and supervise work to all teamsDaily toolbox talks for the Piping & HVAC department and encourage interactive sessions for all personnel tomaintain a conducive healthy working environment in the departmentLiaise with QC / Client for test/inspections for smooth progress of work and work completions thereafterMaintain and...
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Product Owner
2 weeks ago
Cairo, Cairo, Egypt Merck Group Full timeber uns The Quality Group (TQG) ist ein in Deutschland/Europa f hrendes Unternehmen f r Sportern hrung, Nahrungserg nzungsmittel und zuckerreduzierte Produkte. TQG erzielt mehr als EUR 300 Millionen Umsatz, w chst sehr schnell und hat eine gesunde Profitabilit t. TQG wird von den Gr ndern zusammen mit einem erstklassigen Leadership Team gef hrt. TQG geh rt...
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Senior Gis Commissioning Engineer Siemens Energy
2 weeks ago
Cairo, Cairo, Egypt Siemens Egypt Full timeJob Description Location : RemoteSkills: CX Cloud Functional ConsultantExperience: Minimum of 5 years of Oracle CX Cloud functional experienceResponsibilities: Implementation experience in Oracle Sales Cloud & CPQ. Advance knowledge in Partner Portal, Opportunity and Order Management & ConnectedBusiness Intelligence. Advance knowledge in BML Scripting, B2B...
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Product Manager
2 weeks ago
Cairo, Cairo, Egypt CARMA Full time· Drive the product and business-planning process across cross-functional teams of the company· Gain a deep understanding of customer experience, identify, and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth· Analyze consumer needs, current market trends, and potential partnerships from an ROI...
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Product Manager
2 weeks ago
Cairo, Cairo, Egypt Zoser AG Full timeSummary You're passionate about building lovable & WOWing products that truly add value to end users. You're a wannabe entrepreneur, self-motivated, self-driven, creative, & extremely resourceful. You have a broad understanding of business, UX & Tech. You love to get out of the office to talk to customers and know more about their problems & needs. You are...
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Marketing Specialist
2 weeks ago
Cairo, Cairo, Egypt Talabat Egypt Full timeWork closely with the Growth Marketing Manager, Verticals Marketing, and Brand teams to develop marketing campaigns that deliver on Egypt's growth targets.Support the development and lead on the execution of 360-degree integrated and CRM campaigns to drive performance objectives (acquisitions/orders) as well as brand objectives (awareness, preference,...
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Senior Product Manager
2 weeks ago
Cairo, Cairo, Egypt Al Ahly Momkn For E-Payment Full timeA subsidiary of Al Ahly Capital Al Ahly Momkn is a fastevolving Fintech company committed to promoting secure convenient & seamless payment solutions and financial services for business owners service providers and consumers across Egypt.At Al Ahly Momkn we foster a culture of innovation collaboration and personal growth.We believe in empowering our...
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Banking Customer Service
2 weeks ago
Cairo, Cairo, Egypt Raya CX Full timeThe job duties of a bank customer service representative can vary by employer and depend on whether the representative works with customers over the phone or face-to-face in a branch location.All representatives can expect to:Answer questions about account types and banking products, such as CDs, money market accounts, loans and credit cardsCheck on the...
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مركز بيانات cx nce
2 weeks ago
Cairo, Cairo, Egypt Cisco Full timeThe following skillsets are thus desired of this candidate:Must Have : 6-10 years within advanced / professional service role(s), 3-5 years' experience leading UCS design and implementation engagements.Experience hyperflex design and integration.Expert level knowledge in cisco architecture and products. UCS, Hyperflex, Intersight, CWOM/IWO Nexus...
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Msaas Global Product Manager
2 weeks ago
Cairo, Cairo, Egypt Vodafone Full timeRole purpose:Today Vodafone serves over 5m small-office home-office (SOHO) and small to medium enterprise (SME) customers across Europe with a wide range of communications solutions. Vodafone aims to be the leading end-to-end digital champion for this segment and expands its product portfolio to a suite of technology offerings. That includes providing SME...
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Security Solution Development Architect SP
2 weeks ago
Cairo, Cairo, Egypt Cisco Systems Egypt Full timeHunt for deals, aligning activities with Service Sales teams for Cisco's Lifecycle selling and transformational opportunities Identifies, analyzes and resolves service design weaknesses. Influences the shaping of future solutions by contributing to the architecture used across multiple products or systems. Co-leads the pre-sales solution architecture and...
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Business Unit Manager(Software Products)
2 weeks ago
Cairo, Cairo, Egypt Jobzella Full timeSection 1: Position Summary Managing Performance and Results of group of products as well as group of people, achieving results which are in line with the Budget & Quarterly targets (Sales and GP), Creating Tools and System to make business practices as smooth and efficient as possible. In charge of P&L for the Business Unit. Setting strategic goals and...
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Cairo, Cairo, Egypt Foundever™ Full timeAbout Foundever™Foundever™ is a prominent player in the customer experience (CX) sector. With a workforce of over 170,000 globally, we power exceptional experiences for more than 750 top-notch and digitally savvy brands worldwide. Our cutting-edge CX solutions, technology, and expertise are tailored to meet our clients' operational requirements and...
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Cairo, Cairo, Egypt Foundever™ Full timeAbout Foundever™Foundever™ is a prominent player in the customer experience (CX) sector. With a workforce of over 170,000 globally, we power exceptional experiences for more than 750 top-notch and digitally savvy brands worldwide. Our cutting-edge CX solutions, technology, and expertise are tailored to meet our clients' operational requirements and...
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Frontend Engineer
2 weeks ago
Cairo, Cairo, Egypt Unifonic Egypt Full timeDriving frontend architecture work, ensuring that as we scale our platform can scale with us.Contributing to building and maintaining the policies, procedures, and technical assets in the company's front-end architecture.Supporting various teams with the technical vision in the core areas of interest for the company's products.Creating engineering best...
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Scrum master
2 weeks ago
Cairo, Cairo, Egypt SSC Egypt Full timeOrganize and facilitate Scrum ceremonies, including Sprint Planning, Daily Scrum, Sprint Review, and Sprint RetrospectiveEnsure that the team understands the goals and objectives of each Scrum event and follows the defined processesHelp the scrum and development teams to identify and fill in blanks in the Agile frameworkEncourage a culture of continuous...
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Senior Specialist DBC
2 weeks ago
Cairo, Cairo, Egypt adidas egypt Full timeDirectly supporting the Senior Director DPC / Ecom on all topics related to eCommerce for EMC across all regions with ecommerce platforms (Legal entities and Non legal entities).Work closely with EM HUB eCommerce teams; Planning and Execution, Digital Operations, Digital Analytics, Consumer Experience, ensuring EMC is top of mind and fully supported by...
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Corporate sales
2 weeks ago
Cairo, Cairo, Egypt Orange Business Services Egypt Full timeResponsibilities: Responsible for managing & visiting regularly Develop the sales within the list/market segment, promoting new solutions & new products to the related customers Prospect the whole potential of the list/business segment assigned, study the area for which they have responsibility, and arrange a program of visits by contacting people & making...
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Production Technologist
1 month ago
Cairo, Cairo, Egypt Weatherford Full timeOverviewWeatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add...