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Senior - Training Operation Specialist

2 months ago

Egypt Speakup Full time
Job Description

  • Input program scheduling details, logistics details and follow through on implementation.
  • Ensure instructors and clients are informed of all aspects of program and schedule pre-delivery
  • Resolve customer complaints.
  • Coordinate customer registration and scheduling
  • Confirm customer attendance and progress
  • Suggest and implement solutions when there is a service issue.
  • Compile reports on overall customer satisfaction.
  • Handle student and instructor logistics and assist in proper resource management
Job Requirements

  • 3 to 5 overall experience in the Training operations Field.
  • Excellent English.
  • Graduates only.
  • Good Communicator
  • Adaptive to change
  • Detail-oriented
  • Excellent follow-up skills
  • Can work under pressure
  • Ability to multi-task
  • Proactive
  • Preferably (not a must) has his/her own car
  • MS Office (Word, Excel, PowerPoint) high Proficiency level is a must.