Senior Telephony Incident Management Engineer

Our client believes that innovative ideas create lasting partnerships by delivering exceptional service, whilst having some fun along the way! They pride themselves on offering a unique service in web development, social media marketing, videos, telemarketing, email marketing and graphic design.We are seeking an experienced Sales Representative to join their...

Interacts with the project team to gain an understanding of the business environment, technical context, and conformance criteria.Understands and uses appropriate automated testing processes and tools.Stays current on established tools, techniques, and technologies.Supports knowledge management and collaboration through participation in testing discussions,...

Responsibilities:Overseeing the incident management process and team members involved in resolving the incident.Responding to a reported service incident, identifying the cause, and initiating the incident management process.Prioritizing incidents according to their urgency and influence on the business.Producing documents that outline incident protocols...

This role is a telephony role and as a confident communicator on both in and outbound telephone calls, the role holder will need to use their skills to help customers who may be experiencing financial difficulties. The role holder will need to be a good listener with a strong understanding of the issues that businesses can face in their daily lives and...

1. Detect, classify, and report incidents to either escalate to the triage team or close the event to ensure the root cause of the incident.2. Identify security risks and communicate escalations throughout the incidents per the Security Operations Center (SOC) processes.3. Communicate directly with data asset owners and business response plan owners during...

Provide communication and escalation throughout the incident per the Security Incident Management processPrioritize and differentiate between potential intrusion attempts and determine to treat the alert as a security incident and assign a severity level to apply proper mitigation based on the severityCollect contextual information to close or escalate the...

Detect, classify, and report incidents to either escalate to the triage team or close the event to ensure the root cause of the incidentIdentify security risks and communicate escalations throughout the incidents per the Security Operations Center (SOC) processesCommunicate directly with data asset owners and business response plan owners during high...

Support and Operate Security Services and offers provided to a vast number of Customers worldwide to secure high quality levels and almost 100% service availability.Act as Second level of support and deliver different security services management aspects: incident, change, release, capacity, and vulnerability management.Resolve service incidents by...

System Monitoring and Continuity: Continuously monitor dashboards and system alerts in real-time to ensure all current systems maintain required levels of availability and performance, thereby ensuring operational continuity.Issue Detection and Remediation: Leverage monitoring systems for the rapid identification and resolution of potential and actual IT...

Position:Senior Engineer, Information SecurityJob Description:Responsibilities:Performs risk analysis, vulnerability assessment, pen-testing, source code review, and provides recommendations for remediation.Performs security controls effectiveness assessments.Performs security-related analysis and testing in the web development process.Reviews/monitors...

Position:Senior Engineer, Information SecurityJob Description:Responsibilities:Performs risk analysis, vulnerability assessment, pen-testing, source code review, and provides recommendations for remediation.Performs security controls effectiveness assessments.Performs security-related analysis and testing in the web development process.Reviews/monitors...

When you join Trend, you become part of a unique and diverse global family and you get to work towards a world safe for exchanging digital information. Incident Response Coordinator for MENA IR team under the Global Services Department Tasks and Responsibilities: - Work as a liaison from Trend Micro to Customer Management teams - Manage the relationships...

Build and maintain scalable, cost-effective, and reliable systems with technologies such as Kubernetes in GCP cloud environmentImprove our CI/CD process and increase the level of automation at Yassir in order to increase our efficiencyPlay a key role in handling incidents, and support engineering teams with their infrastructure needsDevelop infrastructure as...

Responsibilities:Meeting with clients to discuss their technical and engineering needs.Conducting site visits and researching technical processes.Conducting external market research.Providing expert advice on available solutions and technical changes.Project managing the implementation of technical solutions.Troubleshooting engineering and technical...

Procore is looking for a **Senior Manager, Software Engineering** to join Procore’s Construction Intelligence Org to maintain, optimize, and enhance the data pipeline that supports all user analytics. You’ll be responsible for the data pipeline’s end-to-end functionality, from the streaming service receiving the events from sources to the tools landing...

Supervise the process of data collection to analyse the deployment of Indicators of Compromise (IOCs) to support the refine detection and response effortsValidate and provide recommendations on changes to security controls to detect and/or protect against emerging security threatsProvide intelligence briefings to SOC team on threats or threat actors and the...

Proficiency in ITS technologies, including traffic management systems, electronic toll collection, adaptive traffic signal control, and incident detection/response systems.· Familiarity with IoT (Internet of Things) technologies and their application in transportation systems.· Strong engineering analysis skills, with the ability to perform...

Position:Senior DevOps EngineersJob Description:Job DescriptionSiliconExpert Technologies, Inc. is looking for Senior DevOps Engineers with strong development background, who will be responsible for enabling faster release and deployment cycles, by taking advantage of agile development methodologies, improved collaboration between business stakeholders,...

Responsibilities:Managing the planning and design stages of civil engineering projects.Performing due diligence on the impact and feasibility of new construction sites.Overseeing all project stages from preliminary layouts to final engineering designs.Surveying new construction sites and assessing existing structures for upgrades.Designing and recommending...

**Requisition ID: 266457** - ** Relocation Authorized: National - Family**: - ** Telework Type: N/A**: - ** Work Location: Cairo** **COMPANY OVERVIEW**: Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the world's...