Incident Triage Analyst

3 weeks ago

Cairo, Egypt SSC Egypt Full time
  • Provide communication and escalation throughout the incident per the Security Incident Management process
  • Prioritize and differentiate between potential intrusion attempts and determine to treat the alert as a security incident and assign a severity level to apply proper mitigation based on the severity
  • Collect contextual information to close or escalate the security incident to the Incident Response function for further investigation to find the root cause
  • Provide consistent and accurate incident feedback to Incident Monitoring, support forensic, event documentation and malware analysis as required to maintain the integrity of the investigation
  • Monitor and analyse network traffic, security events and logs for Intrusion Detection Systems/ Intrusion Prevention Systems (IDS/IPS), Firewalls, Email Security Gateways, File integrity monitoring, DB Monitoring, Proxy solutions, Windows Event Logs, AIX/Linux systems logs, Application Logs, Endpoint security solutions, Data Leakage prevention solutions
  • Identify false positives and work with appropriate team members for alert tuning
  • Perform quality review of tickets for documentation accuracy and validation of ticket context
  • Support in the daily, monthly, Quarterly and Yearly security posture, Security Operations Center (SOC) and executive reporting and dashboards
  • Develop tools or scripts to automate repeatable tasks, to streamline manual process, in order to support security investigation
  • Enhance detection capabilities by providing recommendations for security monitoring devices such as IDS/IDS and Security Information & Event Management (SIEM)
  • Proactively reviewing raw logs for anomalous activity from different sources
  • Participate in evaluating and recommending security solutions to ensure catering for logging and monitoring requirements in any system to fulfil SOC core objectives
  • Work with Threat Intelligence to write and improve Runbooks and update documentation
  • Monitor all log sources heart beat and report/investigate issues to ensure maintaining healthy logs to avoid any failure of data collection and impacting the core SOC monitoring function
  • Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner
  • Follow the day-to-day operations related to own jobs in the department to ensure continuity of work

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