English speaking Customer Advisor for Foundever
1 month ago
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Come and work with us.
Do you have strong communication skills in English?
Looking to make your career in a multicultural environment in Cairo, Egypt?
Here is the perfect opportunity for you
Join our English Customer Support team.
As a customer service specialist, your daily responsibilities will include:
- Ensure all enquiries are answered to client's standard within the agreed time frame, where all aspects of the client and customer experience are delivered to the highest levels, ensuring company standards and usage of dedicated systems are attained and adhered to.
- Taking responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner.
- Get knowledge of client's brand and the specifics to better serve the customer.
- Support and deliver on the strategies and objectives of the department taking ownership for assigned areas of responsibility.
- Develop and build own skills, knowledge and experience at every opportunity within the department, which aligns with the culture of growth, development and performance expected by the company.
To succeed in the role, you will need to have:
- Advanced level of English (C1)
- Excellent listening and written/oral communication skills
- Self-organized, planning and prioritization skills
- Dependable, reliable and able to perform duties with minimum supervision
- Ability to interact positively with peers and supervisors
- Patience, empathy, and ability to manage stress
- Ability to demonstrate confidence when imparting information or dealing with troubled callers
Go further with Foundever™
What's in it for you? We give our people the tools and the freedom to learn, grow, have fun and be themselves.
- Competitive wages and stability
- Fully paid training
- Continuous learning/development opportunities
- Competitive career opportunities
- A safe, friendly, diverse, supporting and technological company
- International and multicultural environment (celebrations, initiatives to develop your skills and events to increase the team spirit)
Apply Today
At Foundever, we recognize that our success is rooted in the diversity of our team, and we firmly believe that our differences are a powerful asset.
As an equal opportunity organization, we hold a deep appreciation for diversity and actively foster an inclusive environment.
We are dedicated to respecting and valuing the unique perspectives, backgrounds, and abilities of every individual within our company.
Our mission is to support you in achieving your goals by providing the guidance and resources you need to reach new heights.
-
English speaking Customer Advisor for Foundever
1 month ago
Cairo, Egypt Foundever™ Full timeAbout Foundever™ Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and...
-
Dutch speaking Customer Advisor for Foundever
1 month ago
Cairo, Egypt Foundever™ Full timeAbout Foundever™ Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and...
-
Italian speaking Customer Advisor for Foundever
1 month ago
Cairo, Egypt Foundever™ Full timeAbout Foundever™ Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and...
-
Cairo, Egypt Foundever™ Full timeAbout Foundever™ Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and...
-
Dutch speaking Customer Advisor for Foundever
1 month ago
Cairo, Cairo, Egypt Foundever™ Full timeAbout FoundeverTM FoundeverTM is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a...
-
Italian speaking Customer Advisor for Foundever
1 month ago
Cairo, Cairo, Egypt Foundever™ Full timeAbout FoundeverTM FoundeverTM is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a...
-
German speaking Customer Advisor for Foundever
1 month ago
Cairo, Egypt Foundever™ Full timeÜber Foundever™ Foundever™ ist ein weltweit führendes Unternehmen in der Customer Experience (CX)-Branche. Mit 170.000 Mitarbeitern auf der ganzen Welt sind wir das Team hinter den besten Erlebnissen für über 750 der weltweit führenden und Digital-First-Marken. Unsere innovativen CX-Lösungen, -Technologien und -Expertise sind darauf ausgelegt,...
-
Cairo, Cairo, Egypt Foundever™ Full timeAbout FoundeverTM FoundeverTM is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a...
-
Cairo, Egypt Foundever™ Full timeAbout Foundever™ Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and...
-
German speaking Customer Advisor for Foundever
1 month ago
Cairo, Cairo, Egypt Foundever™ Full timeÜber FoundeverTM FoundeverTM ist ein weltweit führendes Unternehmen in der Customer Experience (CX)-Branche. Mit Mitarbeitern auf der ganzen Welt sind wir das Team hinter den besten Erlebnissen für über 750 der weltweit führenden und Digital-First-Marken. Unsere innovativen CX-Lösungen, -Technologien und -Expertise sind darauf ausgelegt, die...
-
Italian speaking Customer Advisor for Foundever
2 weeks ago
Cairo, Egypt Foundever Full timeEnsure all enquiries are answered to client's standard within the agreed time frame, where all aspects of the client and customer experience are delivered to the highest levels, ensuring company standards and usage of dedicated systems are attained and adhered to.Taking responsibility for the duties and tasks assigned to the role, ensuring that all work...
-
Cairo, Cairo, Egypt Foundever™ Full timeAbout FoundeverTM FoundeverTM is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a...
-
Cairo, Cairo, Egypt Foundever™ Full timeAbout FoundeverTM FoundeverTM is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a...
-
Cairo, Egypt Foundever Full timeEnsure all enquiries are answered to client's standard within the agreed time frame, where all aspects of the client and customer experience are delivered to the highest levels, ensuring company standards and usage of dedicated systems are attained and adhered to.Completing the agreed enquiry process through to invoicing, ensuring that all client's...
-
Customer Service Assistant in English
1 month ago
Cairo, Egypt Amazon Egypt Mea Full timeAs an Amazon Customer Service Associate, you have a very clear purpose: to prevent issues, solve queries, and delight our customers. You’ll be the first point of contact for our Bilingual (Arabic+English) speaking customers by answering their requests through phone, chat and/or email – this includes everything from order and product questions to...
-
Portuguese Speaking Customer Success Specialist
3 weeks ago
Cairo, Egypt Concentrix Egypt Full timeManage high volume of customer contacts and communications through phone and email each dayUse contact search and productivity tools to verify contact information is accurateConduct health checks at agreed upon recurring intervals to gauge product satisfaction and value completionDevelop a level of product knowledge to speak intelligently to customers and...
-
Cairo, Cairo, Egypt TeacherOn Full timeMy names is fatuma mohamed I have more than more how to teach english courses Learning and speak in English easily.Grammar and rule from 16 sentencesin English to learn writing speaking understanding or comprehension including business words," include travel, words hippies-topic, the conversation more than more new words" in English at the workplace such as...
-
Partner Support Advisor
1 month ago
Cairo, Egypt Property Finder Full timePartner Support AdvisorThe ideal candidates will be comfortable in a fast-paced, multi-tasked, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service.One or more years’ experience in related positions.Familiarity with Microsoft Windows, Microsoft Outlook, and Internet...
-
Customer Support Advisor
1 month ago
Cairo, Egypt 3D Diagnostix Full timeResponsibilities:Answer inbound calls and manage workflow between departmentsAnswer clients inquiries and help them use the company’s servicesMake outbound calls with clients to follow up on service deliveryOverlook production processes and services provided by the companyJob RequirementsJob Requirements:English Fluency is a MUST.Graduates &...
-
Recruitment Advisor
1 month ago
Cairo, Egypt Energy Jobline Full timeRecruitment AdvisorA minimum of 4 years experience as a full cycle recruiter, ideally from an organization in the engineering and construction industryBachelor's degree in Human Resources or related area of study is preferred.Experience working in a project-oriented Engineering & Construction environment is desirable.Excellent relationship management and...