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Troubleshoot, identify and resolve IPT (Cisco) and backbone voice Incidents.Troubleshoot value added services (Voice Mail, Attendant console, etc...)Upgrades to all supported VoIP / UC systems.Administrating all the VoIP, StoneFax and call center systems.Perform release management activities. (Implement new release and...

Overview: We are hiring a VoIP Technical Support Specialist to provide customer support for a VoIP company. This role involves handling support tickets, emails, phone calls, data entry, and basic troubleshooting for phone systems, internet-related issues, and customer account needs. The ideal candidate has excellent English communication skills, a strong...

DescriptionWe are looking for a seasoned Senior Voice & Contact Center Engineer to lead the management, optimization, and modernization of our 3CX-based call center infrastructure. This role is critical in ensuring high availability of voice systems, enabling advanced features, and driving our transition from outsourced telephony to a fully managed...

About VCloud Interactive LLC. VCloud Interactive is a global provider of AI-driven contact-center (CCaaS/UCaaS) and omnichannel customer-experience solutions used by Fortune-100 enterprises in healthcare, pharmaceuticals, recruiting and more. Our VOCCSTM platform and VCloud Intelligence TM analytics power millions of voice, chat and social interactions every...

Orange Business is here! About us Join us at Orange Business!We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.Every day, you will collaborate with a team dedicated to providing consistent,...

Role OverviewVCloud Interactive LLC is seeking an experienced IT Administrator to manage and support the company's technology operations. The role covers IT infrastructure, cloud services, user support, procurement, vendor management, security, and ongoing maintenance of all systems and services used across the organization. This role is being hired for our...

 Implementation Cisco Unified Communications related technologies :UCM, Unity Connection, IM & Presence, Jabber, VCS / Expressway, Cisco Paging Server / Informacast, UCCX, Emergency Responder, and Voice Gateways.Responsible for day-to-day technical support of all Cisco Unified Communications (UC) systemsUpgrades to all supported VoIP / UC...

JOB PURPOSE:The Senior ERP System Specialist ensures effective ERP system implementation and optimization while maintaining IT infrastructure stability and security. The role supports business operations through system integration, data management, and continuous improvement DUTIES & RESPONSIBILITIES: ERP System Expertise (Oracle Focus): Implement and...

Line of ServiceAdvisoryIndustry/SectorTechnologySpecialismAdvisory - OtherManagement LevelSenior AssociateJob Description & SummaryRole Summary:The AWS Solutions Architect will play a critical role in designing, implementing, and optimizing Amazon Connect contact center solutions for our clients. The ideal candidate will possess deep expertise in Amazon Web...

Line of ServiceAdvisoryIndustry/SectorNot ApplicableSpecialismAdvisory - OtherManagement LevelAssociateJob Description & SummaryWe are seeking to recruit AWS Cloud Engineer to join our team inCairo. PwC is looking for passionate AWS Cognitive Customer Experience Engineers to join our Cloud practice. You will help drive innovation, build differentiated...

ABOUT SONATA SOFTWARESonata’s AI-led modernization is enabled by a powerful suite of proprietary tools and assets. At the core is the Harmoni.AI Enterprise Platform, which includes Agent Bridge-a governance and observability framework; Agent Builder-a development toolkit for fungible agents integrated into enterprise systems; and the Agent Marketplace-an...

Please find the below information and now currently it's an open budget for below skills: Therefore, request you to share the high-quality profiles which should strongly match the JD. Please share 1st set of profiles on below skills by today/tomorrow and then keep on adding more profiles till further update. Working location - Cairo Smart Village ...

Description External WELCOME TO SITA We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry. You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government...

Publication date : Aug 06, 2026, 12:00AM Orange Business is here! About us Join us at Orange Business! We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing...

Key Responsibilities • Design and implement Unified Communications solutions, including voice, video conferencing, messaging, and collaboration platforms. • Coordinate UC projects, including system upgrades, migrations, integrations, and deployments. • Act as a Subject Matter Expert (SME) and escalation point for complex voice and video-related...

About The Role We are looking for a proactive and technically strong Application, Network & Cloud Support Engineer to join our NOC team within the Infra Department. In this role, you will serve as a key escalation point for L1 Support Engineers, delivering advanced technical support across networking, cloud infrastructure, VoIP technologies, and ZIWO's...

SYSTRA is one of the world's leading engineering and consultancy groups specialising in public transport and sustainable mobility. With over 10,300 employees, SYSTRA's mission is to design safe and sustainable transport solutions to bring people together, develop social inclusion and facilitate access to employment, education and leisure throughout...

SYSTRA is one of the world's leading engineering and consultancy groups specialising in public transport and sustainable mobility. With over 10,300 employees, SYSTRA's mission is to design safe and sustainable transport solutions to bring people together, develop social inclusion and facilitate access to employment, education and leisure throughout...

Lead Sev-1 and Sev-2 incidents from diagnosis through resolution. Ensure incidents and service requests meet agreed SLAs. Analyze recurring incidents and implement permanent fixes. Prepare root cause analysis reports and corrective action plans. Build scripts, automation solutions, and support tools. Monitor aged L2 tickets and drive resolution within three...

Lead Sev-1 and Sev-2 incidents from diagnosis through resolution Ensure incidents and service requests meet agreed SLAs Analyze recurring incidents and implement permanent fixes Prepare root cause analysis reports and corrective action plans Build scripts, automation solutions, and support tools Monitor aged L2 tickets and drive resolution within three...