ticketing remote

DescriptionAbout TJM LabsTJM Labs is building the digital workforce for pharmacy.Pharmacies are being asked to do more with fewer resources. Prescription volumes are growing, margins are tightening, and talented pharmacy teams spend too much of their day on repetitive operational work.We're changing that.TJM Labs builds AI-powered automation designed...

DescriptionTJM Labs builds AI-driven automation that strips away the repetitive, error-prone tasks slowing pharmacies down so teams can focus on patient care. Our bots handle prescription intake, fax processing, insurance workflows and more, helping pharmacies scale efficiently without adding headcount.Why this role mattersMany pharmacies rely on TJM Labs...

Remote — Full-TimeAt Freterium, we’re building the future of logistics. Our Transport Operating Platform helps businesses plan, execute, and optimize distribution operations—faster, smarter. We were named MEA’s most innovative logistics solution in 2024.Trusted by companies like Pepsi, Danone, Carrefour, Emirates Logistics and more, Freterium runs...

DescriptionAs an Account Representative at TJM Labs, you’ll act as the technical liaison between our internal platform team and our pharmacy clients. This role combines client relationship management with technical implementation and support.You’ll help deploy automation solutions in client environments, guide users through implementation, troubleshoot...

🚀 **WE ARE HIRING | Call Center Agent – Customer Service – Qynda** **Location:** Remote **Department:** Call Center Agent - Customer Service (remote-based) **Employment Type:** Full-Time **Experience:** 2–4 years **Languages:** Arabic & English – Mandatory **Work Schedule:** Rotating shifts, including evenings, weekends & public...

DescriptionResponsible to keep the ATMs up and running through monitoring and dispatching the service providers.Responsibilities Observing ATMs status through different available utilities. Dispatch errors/quality checks/status check to Internal FLM. Open calls with ATMs Vendors with the errors that need Engineers (Second Line Support). Open calls with First...

Job Objective One sentence summary of the main objective of the job, the most important activities and the means and guidelines to obtain the objectives. The Technical Support Specialist will be the point of escalation for the GEPD Service Desk for all issues that require onsite visit or problems that cannot be resolved in the Service Desk...

Overview: We are hiring a VoIP Technical Support Specialist to provide customer support for a VoIP company. This role involves handling support tickets, emails, phone calls, data entry, and basic troubleshooting for phone systems, internet-related issues, and customer account needs. The ideal candidate has excellent English communication skills, a strong...

1.Provide technical support to customers via live chat, email, and phone. 2.Troubleshoot hardware/software issues on gaming PCs, laptops, and peripherals (e.g., graphics cards,motherboards, monitors, network devices).3.Offer pre-sales consultation: advise clients on component compatibility and optimal custom PC builds.4.Use remote-assistance tools (e.g.,...

Description Provide technical support to customers through phone, email, remote sessions, and online meetings. Contact clients after the sales process to activate software licenses and ensure successful deployment. Guide customers through software installation, configuration, and best practices to prevent common issues. Troubleshoot technical problems and...

Job Responsibilities: Respond promptly to incoming support requests via phone, email, chat, or helpdesk ticketing system.Gather relevant information to accurately diagnose and troubleshoot technical problems.Provide solutions or guidance to users for resolving hardware, software, and network issues.Document and track all support interactions in the...

DescriptionHandle day to day POS Deployment daily duties, track terminals requests on Tracking tool, Field Service Engineers deployment plan and handle bank escalations inventory related. Responsibilities•    Release all POS terminals that are needed to be added, replaced or deleted.•    Follow up the monthly terminals’ stock with the...

DescriptionAs an IT Support professional - Remote at Müller's Solutions, you will be the first point of contact for our customers and employees needing technical assistance. In this role, you will diagnose, troubleshoot, and resolve wide-ranging technical issues related to hardware, software, and networks. You will ensure that users have the resources and...

DescriptionAbout UsRemotePass is a leading global platform transforming the way businesses access and manage top talent. Recognized as one of G2’s Top 100 Fastest Growing Software Products, we’re on a mission to break down geographical barriers and create a world where exceptional talent can thrive anywhere.By streamlining global hiring, onboarding,...

 Job Description: # **About the Client** Our client is a leading organization operating in the construction and engineering technology sector, committed to leveraging Autodesk Construction Cloud solutions to improve project collaboration, document management, field operations, and digital construction workflows. They are seeking...

DescriptionAbout UsRemotePass is a leading global platform transforming the way businesses access and manage top talent. Recognized as one of G2’s Top 100 Fastest Growing Software Products, we’re on a mission to break down geographical barriers and create a world where exceptional talent can thrive anywhere.By streamlining global hiring, onboarding,...

Job Description:Operations Coordinators are our contracted client's first line of contact for asking for support. They act as a liaisation between the customer and the operations team, maintain multiple queues for incoming tasks and assign tasks to each one of the operations team, follow them up, and make sure they meet the required response time. Also...

DescriptionInsurance is one of the world's largest industries and one of the most painful to interact with. Paper forms. Sluggish call centres. Three-week underwriting cycles. Claims that vanish into queues. We are rebuilding all of it on top of a modern platform and AI agents that actually do the work, not pretend to.You will not be picking up tickets. You...

DescriptionCEQUENS is a global, AI powered customer engagement solutions provider that simplifies customer engagement for businesses through its innovative, reliable, and secure communication solutions. Established in 2011, CEQUENS offers a comprehensive suite of APIs, including SMS, WhatsApp for Business, Voice, Push Notifications, and more, enabling...

DescriptionCEQUENS is a global, AI powered customer engagement solutions provider that simplifies customer engagement for businesses through its innovative, reliable, and secure communication solutions. Established in 2011, CEQUENS offers a comprehensive suite of APIs, including SMS, WhatsApp for Business, Voice, Push Notifications, and more, enabling...