ticketing agent

Company Description ETISAL International Group is a leading Business Process Outsourcing (BPO) company serving clients across the Middle and Far East. The organization specializes in customized, consultative service solutions that address the unique needs of each client’s business and customers. With a strong focus on global coverage and cultural...

We are hiring a Bilingual Technical Support Agent to support employees with day-to-day IT issues in a modern, cloud-based workplace. In this role, you will be the first point of contact for technical questions and will help users resolve common problems related to their accounts, laptops, email, and workplace software. You will work closely with users to...

Key Responsibilities Deliver new-hire (nesting) and ongoing training for voice, chat, and email customer service agents, covering product knowledge, systems, processes, and soft skills. Run classroom and virtual sessions that build communication, empathy, active listening, de-escalation, and first-contact resolution skills. Assess trainee readiness...

About The Role About Us Soar is a Saudi fintech startup that specializes in financing and investment. Headquartered in Saudi Arabia and growing throughout the region, Soar’s mission is to help people achieve their financial goals with innovative financial and property investment solutions and tools, delivered through a multi-purpose platform designed for...

Responsibilities Product Strategy & Ownership • Own the product vision, strategy, roadmap, prioritization, and product lifecycle. • Translate customer-engagement and contact-center problems into scalable product capabilities and clear requirements. • Define MVPs and releases based on customer value, market needs, technical feasibility, and...

About MomentumMomentum Solutions Egypt is a dynamic office located in Heliopolis, Egypt. We deliver top-tier customer care and, sales support for global travelers booking with FlightHub and Justfly. Powered by a dedicated and agile team, Momentum Solutions Egypt is built to scale - supporting functions from service to strategy, all while making travel...

Company Description ZumratulQuran is a global online platform dedicated to making Quran learning accessible, flexible, and engaging for learners of all ages. Since its founding in 2021, the organization has grown from a small initiative into a reputable provider of quality Quranic education with certified instructors worldwide. The platform offers...

Senior Travel Consultant Location: Heliopolis, Cairo, Egypt Job Summary We are looking for an experienced Senior Travel Consultant to manage corporate travel arrangements and provide high-quality travel solutions while ensuring compliance with client travel policies and service-level agreements (SLAs). Key Responsibilities Handle all corporate travel...

Job Purpose The Customer Service Agent is responsible for delivering high-quality frontline service to passengers by providing accurate ticketing support, travel information, and daily assistance within metro stations. The role supports ticket sales and subscriptions, guides customer movement, and ensures a positive passenger experience through effective...

  You enjoy helping and interacting with all kinds of people.    Here's your chance to design and deliver efficient, customer-focused services that also enhance accessibility, sustainability and overall quality of living for more people than you've imagined.     In this role, you'll: Provide crucial support to passenger journeys through live management...

‎York Towers is the development arm of the York Holding Group. Through continuous research and the ability to predict emerging trends, the company keeps an edge over the market. Playing a leading role in driving the successful development and diversification of one of the most vital economic sectors, York Towers is committed to creating residential...

Job Purpose The Quality Investigator plays a vital role in evaluating the end-to-end passenger experience by conducting field assessments across stations and trains while posing as a regular commuter. This position is responsible for gathering objective, real-time insights into service quality, staff behavior, cleanliness, accessibility, and compliance with...

Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized...

WE ARE HIRING. Talkpush is hiring sales professionals, product managers, marketers, and developers to join its team. Most positions are based in our offices all over the globe: San Francisco, India, Philippines, Costa Rica, Mexico, and Hong Kong. Intelligent and ideological candidates interested in changing the world of recruitment are welcome to apply. Just...

Job Summary: The Onsite Engineer is responsible for maintaining and supporting the local IT environment, managing ticket queues, providing 2nd/3rd line technical support, and ensuring system performance, security, and compliance with corporate standards such as SOX, ISO, and PCI. Acting as the key onsite IT contact, the role supports day-to-day operations,...

About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...

About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...

We are looking for a motivated Direct Sales Agent to focus on acquiring new customers and selling consumer finance products in the field.Key Responsibilities:Sell consumer finance products (Revolving Limit, installments, High Ticket Size).Acquire new customers via field sales, referrals, and strategic partnerships.Manage the full customer application and...

We are looking for a Customer Support Agent that will be representing the company with our current and potential clientsRespond the inbound calls and outbound calls on timeHandle users' requirements on the spotFollow call center “scripts” when handling different topics.Solve customer issues, complaints, inquiries and clarify information needed.Update...

Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized...