technical support specialist

Job Responsibilities •Serve as the first point of contact for employees seeking technical assistance over the ticket system, phone, or email and ensure they are resolved in a timely manner based on the daily priority list. •Follow and implement the company's data security rules. •Ensuring security and upgrades are applied to desktops and laptops and...

We are looking for a Technical Product Support Specialist with strong experience in technology, SaaS products, and software solutions. The successful candidate will act as a key link between customers and the technical development team, responsible for handling customer inquiries, explaining system functionalities, delivering product training, and assisting...

We are looking for a Technical Product Support Specialist with strong experience in technology, SaaS products, and software solutions. The successful candidate will act as a key link between customers and the technical development team, responsible for handling customer inquiries, explaining system functionalities, delivering product training, and assisting...

Job Summary: We are looking for a motivated Sales & Technical Support Specialist to join our team, based in Assiut, to support sales activities and provide technical assistance to customers across Assiut and Upper Egypt. The ideal candidate should have experience in PCR and a strong interest in sales, customer relationship management, and technical support...

Job Summary: We are looking for a motivated Sales & Technical Support Specialist to join our team, based in Assiut, to support sales activities and provide technical assistance to customers across Assiut and Upper Egypt. The ideal candidate should have experience in PCR and a strong interest in sales, customer relationship management, and technical support...

We are a fast-growing, product-driven company looking for a Technical Support Specialist to join our growing team. This is a fully remote role, working US Eastern Time (EST) hours. If you enjoy solving problems, helping customers, and working closely with product teams, this role is a great fit. **What You’ll Do** - Provide front-line support via phone,...

Zero Tech Is Hiring : Technical Support Manager Location: Nasr City, Cairo, Egypt. About the company: At ZeroTech, our primary goal is to ensure the safety and security of our clients, which is why we offer an extensive array of CCTV cameras, storage options, and other top-of-the-line security systems. With our comprehensive solutions, you can rest assured...

**📝 Technical Support Intern (Unpaid)** **⚠️ Applications will only be accepted through the following site:** **👉 www.owlera.site** **About Owlera** **Owlera is an AI-powered career platform that helps students and fresh graduates gain practical experience through internship simulations inspired by real companies.** **Participants work on...

**Job Scope** The Technical Support Engineer is accountable for supervising the company technical support department and team of engineers addressing issues in a timely and efficient manner and maintaining strong relationships with partners and end users ensuring full satisfaction at all times. **Main Duties and Responsibilities** - Supervise and lead the...

ABOUT THE ROLE The Technical Support Engineer - L1 will be part of the Level 1 team in Cincom's new 24/7 Support function, based in Cairo, and the first point of contact for Cincom customers experiencing technical issues with their enterprise software products, including CPQ, Eloquence and Cincom Smalltalk. The role focuses on receiving and managing...

The Technical Support Engineer - L1 will be part of the Level 1 team in Cincom's new 24/7 Support function, based in Cairo, and the first point of contact for Cincom customers experiencing technical issues with their enterprise software products, including CPQ, Eloquence and Cincom Smalltalk. The role focuses on receiving and managing customer cases,...

| **Key Responsibilities:** - Receive, classify, troubleshoot, and document application incidents and service requests as the first point of contact. - Resolve standard application issues using approved procedures, knowledge articles, and available support tools. - Escalate unresolved or specialty issues with complete evidence and follow through to...

The Client Support Executive will be responsible for handling customer inquiries and requests related to rewards and loyalty programs, ensuring timely and accurate resolution of customer issues. The role requires effective management of support tickets, proper documentation of customer interactions, and maintaining high service quality and operational...

We are looking for a Sales Support Specialist to join our Decorative team. In this role you will provide administrative and sales support to the Decorative Sales and Marketing team by facilitating cross-departmental coordination, assisting with daily sales operations and transactions, and ensuring timely access to relevant information. Contribute to...

We're hiring: Technical Sales Executive 🚀 • Apply here: https://login.almaster.app/apply.html#j=msus722vxbarqy5itjis&s=linkedin AL Master is looking for a Technical Sales Executive to sell our technical services (websites and stores, apps and systems, SEO, digital marketing and AI solutions) to companies in Saudi Arabia and Egypt. What you'll do: •...

Job SummaryWe are looking for a motivated and detail-oriented Junior Localization Specialist to join our technical team.This is an excellent opportunity for fresh graduates and early-career professionals with a technical background and strong knowledge of Microsoft Office Macros (VBA).The selected candidate will receive hands-on training in localization...

Location: EMEA Team: Customer Support Role: Technical Customer Support (Arabic Speaker) About Respond.io Founded in Hong Kong in early 2017, respond.io is an AI-powered business messaging platform that helps companies manage customer conversations across chat, calls and email — all in one place. Trusted by businesses in over 127 countries and recognized...

We are looking for a proactive and customer-focused Customer Support Specialist to join our team. The ideal candidate will be responsible for handling customer inquiries through Live Chat, WhatsApp, and other digital communication channels, ensuring fast response times, accurate solutions, and an excellent customer experience. This role requires strong...

Modern Machinery is looking for an **Odoo Functional Support Specialist** to join our team and ensure the effective operation, configuration, and continuous improvement of our Odoo ERP system across all business departments. ### Key Responsibilities **1. User Support & System Configuration** • Receive and resolve functional Odoo support tickets from...

Company Description Alorica is a global customer experience (CX) leader, partnering with brands from strategy to execution to design customer interactions that build loyalty and long-term relationships. The company combines proven performance, industry expertise, and advanced technology to deliver measurable results and innovative CX solutions. Alorica is...