technical support manager

🚀 We're Hiring: Level 1 Support Engineer (Hybrid) At Tactful, we're building an industry-leading AI-powered Customer Experience platform, and we're looking for a customer-focused Support Engineer to become the first line of support for our global customers. As a Level 1 Support Engineer, you'll play a critical role in delivering an outstanding support...

Alnafitha IT is a leading independent provider of IT services and solutions in Saudi Arabia, founded in 1993.As a fully Saudi-owned company, we have established ourselves from a startup business to a market leader, offering a comprehensive range of IT solutions tailored to meet the unique requirements of our clients.Our expertise spans across various...

Title: Technical Support Engineer Location: New Cairo, Cairo Employment Type: Full-time Responsibilities: Provide support for security and admin system. Provide IT technical support for security applications including VPN & Antivirus. Apply the application of all IT policies and regulations. Manage daily operations of the IT...

Company Description Gargour Technologies has been a pioneering leader in Marking and Identification systems in Egypt since 1973. With over 50 years of expertise, the company specializes in providing advanced technological solutions for price labeling, barcode marking, inkjet printing, and decorative marking applications. Serving a broad spectrum of...

**We're Hiring |Junior Technical Support Engineer (Fire Fighting & Alarm Systems)** Ready to build your career with a growing engineering company and work on exciting fire protection projects? We're looking for a **Junior Technical Support Engineer** who is passionate about engineering design, technical proposals, and delivering high-quality solutions for...

Key Responsibilities Provide first-line technical support to customers via phone, email, and chat. Troubleshoot and resolve technical issues or escalate them when necessary. Log, track, and update support tickets accurately. Guide customers through basic troubleshooting steps and product usage. Collaborate with internal teams to resolve customer...

About Atos Group   Atos Group is a global leader in digital transformation with c. 56,000 employees and annual revenue of c. €7.2 billion (at the go-forward perimeter), operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a...

Who is Forcepoint? Forcepoint simplifies security for global businesses and governments. Forcepoint’s all-in-one, truly cloud-native platform makes it easy to adopt Zero Trust and prevent the theft or loss of sensitive data and intellectual property no matter where people are working. 20+ years in business. 2.7k employees. 150 countries. 11k+ customers....

Description We are seeking a dynamic and technically skilled Business Development Technical Support Engineer to join our team in North Africa. The ideal candidate will combine technical expertise with strong business acumen to drive the growth of our materials testing solutions across the region. You will be responsible for identifying new business...

Company Description Ready Pack Technology is the exclusive agent in Egypt for a diverse portfolio of global industrial brands, providing a comprehensive range of equipment and machinery for multiple manufacturing sectors. The company’s offerings include air and turbo compressors, vacuum pumps, control valves, packaging and filling machines, screens and...

Objective : Manage our presence across various platforms. The ideal candidate should have proven experience in creating engaging content, designing visuals using tools like Canva and Photoshop, and understanding audience behavior to drive engagement and growth. Duties & Responsibilities: Resolve product or service problems by clarifying the customer's...

Who We Are Beit ELGomla is one of Egypt's leading retail supermarket chains, operating a growing network of branches and distribution centers across multiple governorates. Our IT team plays a critical role in ensuring uninterrupted business operations by supporting thousands of users, retail systems, and branch technologies every day. As we...

Description We are seeking a skilled and customer-focused After-Sales Services and Application Support Technical Engineer to join our team in North Africa. The ideal candidate will play a crucial role in ensuring customer satisfaction by providing top-notch after-sales services, technical support, and application assistance. You will be responsible for...

Ensure processing of warranty complaints. Ensure reports and documentation are prepared. Ensure that customer warranty requirements are available and understood. Ensure series claims are handled. Determine the warranty claims that are valid for others and the invalid ones. Direct the workshop to complete...

Position: Technical Support Manager- VMware by Broadcom Job Description: We are an American Fortune 500 company headquartered in Centennial, Colorado. The company specializes in distribution and value-added services relating to electronic components and computer products. At Arrow ECS we are at the forefront of new internet security technology, providing...

JOB PURPOSE To supervise, coordinate and synchronize all OC projects IT issues between Corporate IT Department and OC Site projects. Ensures that all IT requirements and services are provided in OC local and international projects sites. Roles & Responsibilities Study all IT requirements for the new local and international projects assigned by the...

"Teleperformance English Jop Details •Nature of work: Call center •Benefits •Salary: up to 20k •Paid training •Medical and social insurance •Transportation provided • Requirements •Flexibility with rotational shifts • Working Conditions •5 working days ( 2 days off ) • Rotational shifts •Jop location: 5th-settlement,...

Lead the Technical Support Second Line Senior Engineers/Principal Engineers team into performing their operational duties of handling customers’ technical complaints/requests directed to them through various channels (Call Center, Social Media, Digital Channels and Internal Escalations) and Escalate global incidents and problems that impact Etisalat Fixed...

Position Title: External Sales Engineer (Senior/Managerial Level) Location: Heliopolis, Cairo (Obour Buildings – Salah Salem Road) Company: Regency Gate S.A.E – Authorized Distributor of WILO Employment Type: Full-Time | On-Site Position Summary Regency Gate S.A.E, an Authorized Distributor of WILO in Egypt, is expanding its commercial team and is...

FP&A Associate Manager Full-time Department: Finance Position Summary Joining Nestlé means you are joining the largest food and Beverage Company in the world.  At our very core, we are a human environment – passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future. Responsible for the financial...