technical support

Job DescriptionWe are seeking a motivated and detail-oriented Level 1 Technical Support Agent to join our customer support team. The successful candidate will be responsible for providing initial support for our open-banking software plugin, which is utilized by multiple banking clients. This role is pivotal in ensuring a seamless customer experience by...

Pinerium is seeking a proactive and technically skilled Technical Support Specialist to provide technical assistance, troubleshoot system issues, and support daily operational technology needs across the organization.This role is responsible for diagnosing technical problems, supporting users, resolving hardware and software issues, managing support...

Job Title: Technical Support Resource Term: 12 months Location: Cairo, Egypt Division: Cards Reports to: TBC PURPOSE OF THE PROJECT The Technical Support Resource in Egypt is responsible for providing high quality technical assistance and operational support to internal teams, clients, and partners using the relevant payment products and solutions. The...

Position: Technical Support Agent Company Overview: RayaCX is a leading customer experience management company based in 6th of October City, Egypt. We provide innovative solutions and services to help businesses improve their customer interactions and drive growth. Job Overview: We are seeking a highly motivated and skilled Technical Support Agent to join...

Position: Technical Support Engineer Organization: Blu Ev Blu EV, Orascom Investment Holdings e-mobility subsidiary, is reshaping urban transportation. Through its Battery-as-a-Service (BaaS) platform, Blu EV enables quick battery swaps, vehicle conversions, and access to electric mobility for individuals and fleets. With a vision toward a full...

Alnafitha IT is a leading independent provider of IT services and solutions in Saudi Arabia, founded in 1993.As a fully Saudi-owned company, we have established ourselves from a startup business to a market leader, offering a comprehensive range of IT solutions tailored to meet the unique requirements of our clients.Our expertise spans across various...

OverviewWe are looking for a customer-focused Technical Support Specialist to join our team. You’ll be the first point of contact for clients, helping resolve technical issues efficiently while delivering an excellent support experience. Key Responsibilities Provide customer-facing technical support via calls  Troubleshoot issues related to...

Job Title: Technical Support EngineerExperience: 1 - 3 yearsLocation: New Cairo, EgyptRoles & Responsibilities:- Deliver voice, email, and chat-based technical support.- Conduct online demos and customer training.- Requirement gathering and analysis.- Perform in-depth systematic troubleshooting!- Respond to RFI requests and timely follow up with contacts.-...

Job Objective One sentence summary of the main objective of the job, the most important activities and the means and guidelines to obtain the objectives. The Technical Support Specialist will be the point of escalation for the GEPD Service Desk for all issues that require onsite visit or problems that cannot be resolved in the Service Desk...

Company DescriptionSutherland is a global leader in business process transformation and customer experience, providing technology-driven solutions and support services to clients worldwide. With a strong presence in Egypt, Sutherland offers employees a professional, diverse, and dynamic work environment with opportunities for career growth and...

Job Scope:We are looking for a Technical Support Representative to join our team in Cairo, Egypt. This is an on-site role with working hours that follow U.S. time zones. The role includes providing technical support, delivering training on hardware and software, and upselling compatible parts and accessories. You’ll work closely with dental professionals...

About NCR AtleosNCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.Job Title: Technical Support SpecialistLocation: Cairo, EgyptEmployment Type:...

Company DescriptionSutherland is a global leader specializing in AI, automation, cloud engineering, and advanced analytics to drive digital transformation and provide scalable business solutions for top-tier brands worldwide.With a strong emphasis on digital engineering services, we deliver innovative technologies and business process excellence, creating...

DescriptionAs one of the most established cybersecurity companies in the world, we at NetWitness are hard at work every day helping our customers and partners better protect their organizations from cyberattacks. Our products and incident response services are used within most large enterprises, governments and militaries for incident response and threat...

  Atos is the Atos Group brand dedicated to AI-powered, secure, end-to-end digital services. Atos designs, develops, and operates critical digital environments that drive performance, resilience and sovereignty, helping public and private organizations worldwide retain control over their data and infrastructures, while meeting regulatory...

Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents....

Technical Support  About us  GeoSoftware is a global leader in Geoscience Software and provides a comprehensive range of software solutions that support our clients to achieve their goals. Our tools help our clients to develop a better understanding of the subsurface, manage exploration and development risks and quantify reserves more accurately with our...

End-user device support.Troubleshooting network connectivity problems (LAN, WAN, WiFi).Support applications (Outlook, printing, scanning, etc.).Hardware support (Printers, MFPs, desk phones, etc.)Installation and configuration of a company’s hardware operating systems and applications.Maintenance and monitoring of computer networks and systems.Diagnosing...

Job SummaryWe are looking for a Network Technical Support Engineer with 1–3 years of experience to support and maintain the organization’s network infrastructure. The role involves troubleshooting network and WiFi issues, supporting users, and ensuring stable and secure connectivity across all systems.Key ResponsibilitiesProvide first-level technical...

Overview: We are hiring a VoIP Technical Support Specialist to provide customer support for a VoIP company. This role involves handling support tickets, emails, phone calls, data entry, and basic troubleshooting for phone systems, internet-related issues, and customer account needs. The ideal candidate has excellent English communication skills, a strong...