Jobs: technical support

Company DescriptionSM Technical Support Services is a leading provider of comprehensive business solutions, headquartered in Egypt with over two decades of experience serving organizations across the MENA region and Gulf countries. The company specializes in supply chain management, accounts management, human resources, and financial services, offering...

Company DescriptionSM is a leading provider of comprehensive business services with over two decades of experience, headquartered in Egypt and catering to clients across the MENA region and Gulf countries. Specializing in supply chain management, accounts management, human resources, and financial services, SM is committed to providing tailored and...

Company DescriptionStock On Fire is the GCC's premier digital marketplace for low current and industrial products, designed to revolutionize the procurement process in Saudi Arabia and the Gulf region. Our platform provides instant access to real-time prices, product availability, and verified suppliers, ensuring transparency and efficiency. From fire alarms...

Job DescriptionContact customers via phone, email, and any other tool in order to collect outstanding debts.Negotiate payment plans and settlement agreements while adhering to company policies.Monitor accounts to identify overdue payments and take appropriate action.Maintain accurate records of all collection efforts and customer interactions.Investigate and...

Role Description1) Contact customers via phone, email, and any other tool in order to collect outstanding debts.2) Negotiate payment plans and settlement agreements while adhering to company policies.3) Monitor accounts to identify overdue payments and take appropriate action.4) Maintain accurate records of all collection efforts and customer interactions.5)...

Company DescriptionSalman Group, established in 1988, is a diversified conglomerate based in Saudi Arabia with expertise spanning commercial printing, packaging, flexible labeling, travel, and office supplies. Its printing and packaging divisions offer a wide range of services, from producing business stationery to manufacturing premium packaging solutions...

Technical Support & Application Operations Specialist (Junior)We're looking for a Junior Technical Support & Application Operations Specialist to provide first-line technical support and support day-to-day operations of our HR & Learning platforms.Responsibilities:• Tier 1 technical support for hardware, software, and internal systems.•...

The Technical Support Representative will play a crucial role in providing technical assistance and support to customers with a primary focus on technical and billing inquiries. This role involves troubleshooting. Technical issues, ensuring customer satisfaction, and effectively communicating with both technical and non-technical...

Job DescriptionWe are seeking a motivated and detail-oriented Level 1 Technical Support Agent to join our customer support team. The successful candidate will be responsible for providing initial support for our open-banking software plugin, which is utilized by multiple banking clients. This role is pivotal in ensuring a seamless customer experience by...

Job DescriptionWe are seeking a motivated and detail-oriented Level 1 Technical Support Agent to join our customer support team. The successful candidate will be responsible for providing initial support for our open-banking software plugin, which is utilized by multiple banking clients. This role is pivotal in ensuring a seamless customer experience by...

We are seeking a dedicated and skilled Technical Support / Application Support Specialist to join our team. The role is responsible for handling technical support tickets from customers, ensuring timely resolution or escalation, monitoring system availability, and managing incidents in alignment with organizational service-level objectives. The ideal...

Identifying hardware and software issues. - Troubleshooting technical issues. - Diagnosing and repairing faults. - Resolving network issues. - Installing and configuring hardware and software. - Walking users through a series of actions to solve problem. - Replacing or repairing the necessary parts. - Providing support in the form of procedural...

Hello dear candidate, hope you to be accepted with us, but please read all the details carefullywe're hiring for a Customer support role includes technical supportlocation: maadi_cairo (there's no WFH opportunity and we don't provide transportation so please be sure that you can handle the location)salary: 16k gross5k ponusreferral programsale bonusshifts:...

Job Summary:Administrate and maintain the company's internal networks and all technical issues related to all users computers.Responsibilities:System & Security:- Set a backup plan for all users data and all systems data regularly.- Search for the most updated releases to maintain up-to date software & data file security.- Participate in the...

Job Summary: Administrate and maintain the company's internal networks and all technical issues related to all users computers. Responsibilities: System & Security: - Set a backup plan for all users data and all systems data regularly. - Search for the most updated releases to maintain up-to date software & data file security. - Participate in...

Job Summary: Administrate and maintain the company's internal networks and all technical issues related to all users computers. Responsibilities: System & Security: - Set a backup plan for all users data and all systems data regularly. - Search for the most updated releases to maintain up-to date software & data file security. - Participate in...

_**Role Description**_ - This is a full-time on-site role for a Technical Support Agent located in Cairo, Egypt. The Technical Support Agent will be responsible for providing technical support to customers, troubleshooting technical issues, ensuring customer satisfaction, and delivering excellent customer support. Day-to-day tasks include responding to...

**Role Description** This is a full-time Remote role for a Technical Support Specialist. The Technical Support Specialist will be responsible for providing technical assistance and support to customers, troubleshooting and resolving technical issues, ensuring customer satisfaction, and maintaining high standards of customer support. - Provide prompt and...

Key Responsibilities:Receive and handle escalated technical tickets from Customer Service.Diagnose and resolve technical issues related to:ECR / POS devicesSoftware configurationIntegrationsPayments, peripherals, and connectivityPerform remote troubleshooting and on-site support when required.Analyze logs, system errors, and transaction issues.Coordinate...

**Requirements and responsibilities**- # **Job Description: Technical Support Specialist**- ## **Position Overview** - We are seeking a motivated Technical Support Specialist to join our customer-focused IT support team. This entry-level role is perfect for someone with a customer service background who is passionate about technology and eager to build their...