support services

Teleperformance Egypt is hiring English-speaking Customer Service Agents to support international Telecom accounts at our New Cairo site. This role is suitable for candidates seeking a stable net salary, additional performance-based earnings, and experience working with global customers in a structured environment. Job Details • Location: New Cairo,...

Main tasks    1 - Credit/Debit Notes and Invoice Payments•    Prepare and submit credit and debit note requests for Customer Services and Sales.•    Process invoice payments and follow up until posting and settlement.•    Collect the required approvals and supporting documents.•    Issue debit notes for MB warranty claim...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

DescriptionThe Service Desk Engineer (L1 / L1.5) is responsible for providing first-line technical support and service request management for ZainTECH's Managed Services customers across the GCC. The role serves as the primary point of contact for customer incidents and service requests, ensuring timely resolution, accurate ticket management, and effective...

We are seeking a proactive and customer-focused Chat Support Representative to assist customers through live chat and digital communication channels. The ideal candidate has excellent written communication skills, strong attention to detail, and the ability to handle multiple conversations while providing fast, accurate, and professional...

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.This position reports to:Operations Manager__   Your role and responsibilities In this role, you will have the opportunity to...

About NCR AtleosNCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.Job Title: Professional Services ConsultantLocation: Cairo, EgyptDepartment:...

Company DescriptionArtificial Intelligence. Automation. Cloud Engineering. Advanced Analytics. For Enterprises, these are key factors of success. For us, they're our core expertise. We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is...

·       Diagnose and resolve software application issues and technical challenges in a timely and efficient manner. ·       Investigate incidents, perform root cause analysis, and implement corrective actions to prevent recurrence. ·       Provide first- and second-level technical support to end-users and clients through various...

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King,  sustainability is not just how we do business—it is our...

Job Title:B2B Quality Analyst (Sales Support)Job DescriptionThe Sales Support Specialist provides support to the internal and external sales team by relieving them of administrative or related work. Uses intermediate to advanced level of knowledge of product and service offerings to support customers and sales teams.Prepare quotes, contracts, and RFP/RFI...

We are seeking a proactive and client-focused Client Support Specialist to provide professional assistance, resolve client concerns, and ensure a positive experience throughout the client relationship. The ideal candidate is an excellent communicator who can understand client needs, manage requests efficiently, and build strong professional...

Company DescriptionArtificial Intelligence. Automation. Cloud Engineering. Advanced Analytics. For Enterprises, these are key factors of success. For us, they're our core expertise.We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital...

About this Position Role holds end-to-end accountability for the performance, resilience, and commercial value of SD-WAN, WAN, and carrier services across multiple regions, acting as the primary technical and service counterpart for local IT teams and senior stakeholders. The role owns Day 2 operations under managed services, oversees Day 1 deployment...

About the RoleBENO Group is looking for an experienced and customer-focused Customer Service Agent to join our team in Cairo, Egypt.The successful candidate will be responsible for supporting our Dubai-based operations, handling customer inquiries, delivering exceptional service to international clients, and actively identifying sales opportunities to drive...

Desktop Support Technician – Cairo Egypt Bringing smiles is what we do at TTEC… for you and the customer. As Desktop Support Lead Technician working on site in Cairo, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture The Role: As a Desktop...

Desktop Support Technician – Cairo Egypt Bringing smiles is what we do at TTEC… for you and the customer. As Desktop Support Lead Technician working on site in Cairo, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture The Role: As a Desktop...

Who is Forcepoint?Forcepoint simplifies security for global businesses and governments. Forcepoint’s all-in-one, truly cloud-native platform makes it easy to adopt Zero Trust and prevent the theft or loss of sensitive data and intellectual property no matter where people are working. 20+ years in business. 2.7k employees. 150 countries. 11k+ customers....

iQor is a global business services company that provides customer support, technical support, and business process outsourcing services. The company works with businesses across different industries to improve customer experiences and manage their customer service operations. iQor combines skilled employees, technology, analytics, and digital solutions to...

A Snapshot of Your Day The Service Project Manager is responsible for the execution of service orders for the compression fleet in the assigned country. This position plans, organizes, monitors, drives processes and resources to achieve order and project objectives within scope, time, quality, and budget. The Service Order Manager is also responsible for...