software helpdesk

Location: Nasr City, Cairo (on-site, minutes from City Stars) | Type: Full-Time | Department: Technical Support / Solutions Engineering About the Role Silicon21 is a leading regional value-added distributor of digital imaging and document management solutions, and an official partner of global brands including RICOH. We're looking for a Software Support &...

Company Description Xceed is a leading multilingual Business Process Outsourcing provider in the EMEA region, operating more than 10,000 web-enabled multichannel stations. The company supports government and commercial clients in 10 languages from sites in Egypt, Morocco, Mauritius, the UAE, and Saudi Arabia. Xceed delivers a wide range of services,...

IT Helpdesk Specialist Arabco International Group | Cairo, Egypt | Full-Time, On-Site About Arabco International Group Founded in 1977, Arabco International Group is a Cairo-based trading company specializing building materials and related commodities. Through a unique business model connecting supply and demand across the trading, shipping, and...

Who we are is what we do. Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a...

Job Responsibilities: Respond promptly to incoming support requests via phone, email, chat, or helpdesk ticketing system.Gather relevant information to accurately diagnose and troubleshoot technical problems.Provide solutions or guidance to users for resolving hardware, software, and network issues.Document and track all support interactions in the...

 Job Description: We are hiring an IT Helpdesk Specialist to provide first-line technical support and ensure smooth daily IT operations. You will troubleshoot hardware and software issues, support users, and maintain system reliability across the organization. The role directly impacts productivity, system uptime, and employee...

IT Internship / Summer Program R4 Giza, Egypt (EG) The IT Intern will provide support to the IT department by assisting with a variety of tasks, including: Helpdesk support: Answering user questions, troubleshooting problems, and resolving issues. Software development: Assisting with the...

1.Provide technical support to customers via live chat, email, and phone. 2.Troubleshoot hardware/software issues on gaming PCs, laptops, and peripherals (e.g., graphics cards,motherboards, monitors, network devices).3.Offer pre-sales consultation: advise clients on component compatibility and optimal custom PC builds.4.Use remote-assistance tools (e.g.,...

DescriptionAs an IT Support professional - Remote at Müller's Solutions, you will be the first point of contact for our customers and employees needing technical assistance. In this role, you will diagnose, troubleshoot, and resolve wide-ranging technical issues related to hardware, software, and networks. You will ensure that users have the resources and...

Provide timely first-line technical support to end users for hardware, software, network, and system-related issues. Install, configure, maintain, and troubleshoot desktops, laptops, printers, scanners, and other IT equipment. Manage user accounts, access rights, and permissions in compliance with company policies and security...

Description Provide technical support to customers through phone, email, remote sessions, and online meetings. Contact clients after the sales process to activate software licenses and ensure successful deployment. Guide customers through software installation, configuration, and best practices to prevent common issues. Troubleshoot technical problems and...

Job Title: IT Manager Infrastructure, Network & Servers Job Summary: The IT Manager is responsible for the strategic planning, implementation, and maintenance of ITSs core IT infrastructure, including network operations, on-premises and cloud servers, cybersecurity, and disaster recovery systems. This role ensures high availability, security, and...

Job DescriptionWe are seeking a motivated and detail-oriented Level 1 Technical Support Agent to join our customer support team. The successful candidate will be responsible for providing initial support for our open-banking software plugin, which is utilized by multiple banking clients. This role is pivotal in ensuring a seamless customer experience by...

DescriptionTechnical Support SpecialistWe are looking for a Technical Support Specialist to join our team and provide exceptional support to our customers.Key ResponsibilitiesRespond promptly to technical support inquiries via phone, email, and chat.Diagnose and troubleshoot software-related issues for customers.Guide users through step-by-step solutions in...

WE’RE HIRING A DESKTOP SUPPORT ENGINEER IN EGYPT! Excis is a global IT support leader, driven by innovation and collaboration. We're looking for a proactive Desktop Support Engineer to join our team in Cairo. Join us for a rewarding career in a supportive, family-like environment where you'll look forward to coming to work every...

Pinerium is seeking a proactive and technically skilled Technical Support Specialist to provide technical assistance, troubleshoot system issues, and support daily operational technology needs across the organization.This role is responsible for diagnosing technical problems, supporting users, resolving hardware and software issues, managing support...

Job Title: IT ManagerLocation: Cairo, EgyptIndustry: Food & Beverage / Restaurant Chain Job Summary We are seeking an experienced and results-driven IT Manager to oversee and manage the company's IT infrastructure, systems, and technology operations across multiple restaurant locations. The ideal candidate will be responsible for ensuring the reliability,...

Company DescriptionJoin a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to...

The Deputy GM of IT Data & Infrastructure provides strategic leadership and operational support to the CTO, overseeing the organization’s IT database admin,infrastructure, and systems. This role is instrumental in driving technological innovation, ensuring system security, and supporting business growth through scalable ITsolutions.RequirementsBachelor's...

JOIN FINTIBAAt Fintiba, we achieve great things together by improving bureaucratic structures for internationals in Germany, and we currently have a vacancy for the position as Customer Support Agent (English & Arabic) - Egypt (Remote) At Fintiba, you’re not just doing a job. You’re helping thousands of people start a new chapter in life.YOUR ROLEYou...