عمليات بحث ذات صلة

About Foundever : Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and...

About us Tamara is a leading fintech platform in Saudi Arabia and the GCC region with a mission to help people own their dreams built on being simple, trusted, and everywhere our customers need us. Today, more than 25 million customers and over 130,000 partner merchants depend on Tamara every day for reliable financial solutions across retail, travel,...

Job Title: Quality Lead Key Responsibilities Develop, implement, and manage quality assurance frameworks across customer care operations (voice and non-voice).Monitor and evaluate customer interactions to ensure compliance with service standards, policies, and regulatory requirements.Analyze quality performance data and generate reports with actionable...

, Permanent Position: Service Desk Lead Company Overview: RayaCX is a leading customer experience management company based in Cairo, Egypt. We provide innovative solutions to help businesses improve their customer service and overall customer experience. Our team is dedicated to delivering exceptional service and creating positive interactions between...

  Atos is the Atos Group brand dedicated to AI-powered, secure, end-to-end digital services. Atos designs, develops, and operates critical digital environments that drive performance, resilience and sovereignty, helping public and private organizations worldwide retain control over their data and infrastructures, while meeting regulatory...

Role Summary: The Innovation Lead drives ideation, problem discovery, rapid experimentation, and prioritization. They act as the "engine" of the Innovation Hub, ensuring that ideas are well-framed, solutions are feasible, and experiments move forward efficiently. Key Responsibilities: Leading the exploration, experimentation, and implementation of...

Descriptionmylo is a fintech platform dedicated to helping millions of people and businesses thrive by providing accessible and responsible financial solutions. Whether you’re purchasing a mobile phone, a new jacket, a flight ticket, a comfy couch, or even covering school tuition, mylo enables you to buy now and pay later at thousands of points of sale...

Group Lead is responsible for the operational management of a team of users verification agents, ensuring service quality, efficiency, and achievement of key performance metrics. The role combines people management, process control, and data-driven decision-making, while acting as a bridge between frontline operations and business stakeholders. ...

DescriptionObjective: (summary about the position) Seeking a highly experienced Security Lead Engineer to lead the design, implementation, and continuous improvement of cybersecurity measures across our hybrid environment. This role requires overseeing infrastructure, application, and cloud security; managing threat detection and response systems; guiding...

Line of ServiceIndustry/SectorSpecialismManagement LevelManagerJob Description & SummarySuggested Experience: 5–8 years of experience in project management, delivery coordination, tax operations support, managed services, shared services, or service center mobilization.Prior experience in tax operations delivery and coordination, offshore delivery models,...

Are You an Experienced Contact Center Team Leader Ready to Lead High-Performing Spanish Customer Service Teams? Join our global organization delivering world-class multilingual customer experience solutions to clients across the globe. We are looking for an enthusiastic and results-driven Spanish Team Leader to inspire, coach, and empower our customer...

Key Responsibilities:Oversee daily operations within the contact center, ensuring adherence to policies and quality standards.Lead, inspire, and develop a team of agents to deliver exceptional customer service.Analyze performance metrics to identify areas for improvement and implement proactive solutions.Manage customer queries and complaints, ensuring...

DescriptionThe Team Leader – Tele Sales is responsible for leading a high-performing SMB sales development team focused on account growth, upsell revenue, cross-sell opportunities, and new SMB customer acquisition. The role combines frontline sales leadership with hands-on commercial engagement, ensuring consistent pipeline generation, deal conversion, and...

Job Description SummaryLead Substation Automation Engineer will be responsible for the engineering and field services of Substation Automation Systems and Control panels, including DCS, Gateways and RTU. You will closely coordinate your activities with GEV Sales, Tendering, Project Management, Telecom Engineering, Application, and After-Sales teams.Job...

Team Leadership & People Management Lead, motivate, and develop a team of Customer Service Representatives. Monitor attendance, schedule adherence, productivity, and overall team performance. Conduct regular 1:1s, coaching sessions, and performance reviews. Identify performance gaps and implement appropriate coaching and improvement plans. Recognize and...

DescriptionAbout IntegrantIntegrant is a leading software development company partnering with innovative US-based clients to build high-quality software solutions across various industries. We foster a collaborative, growth-oriented environment where engineers work directly with international clients, influence technical decisions, and contribute to...

 Lead Maintenance TechnicianJob Description Arcan Capital is committed to providing an exceptional living experience for our residents by ensuring well-maintained, high-quality communities. The Maintenance Technician plays a vital role in delivering on our commitments by performing a wide variety of maintenance, repair, groundskeeping, and other interior...

Key Responsibilities:Oversee daily operations within the contact center, ensuring adherence to policies and quality standards.Lead, inspire, and develop a team of agents to deliver exceptional customer service.Analyze performance metrics to identify areas for improvement and implement proactive solutions.Manage customer queries and complaints, ensuring...

DescriptionWe Are Hiring!Integrant is looking for game changers to join our team as "Data Scientist - AI & Machine Learning" with below roles and responsibilities:Use mathematics, statistics, machine learning, and artificial intelligence techniques to extract knowledge and insights from structured, semi-structured, and unstructured data. Design, develop,...

Job SummaryAre you ready to be our next Customer Experience Marketing Team Lead-Africa ! IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences, we deliver sustainable innovations that elevate everyday products.Taste: Crafting unique, technology-enabled flavor designs that define the identity of food and beverage brands,...