service manager

Ensure that IT metrics are aligned with organizational goals, ITIL processes, and service management standards.Oversee the collection and management of data related to IT operations, including service delivery, processes management, system performance, and user satisfaction.Provide insights into service performance, operational efficiency, resource...

Job DescriptionBe part of something bigger. Decode the future.Electrolux Group is a leading global appliance company that has shaped living for the better for more than 100 years.We reinvent taste, care and wellbeing experiences for millions of people, always striving to be at the forefront of sustainability in society through our solutions and...

Orange Business is here! About us Join us at Orange Business!We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.Every day, you will collaborate with a team dedicated to providing consistent,...

Multi-Level Group (MLG) is a leading Fintech group in the MENA region that specializes in providing Self-Service Platforms, Software Development & Integration, System & Process Automation, Digital Transformation Programs, and Banking & Financial Solutions. Additionally, MLG has successfully initiated multiple projects across various industries in Egypt. Our...

The Service Delivery Manager is responsible for ensuring the successful delivery of services to clients, maintaining high-quality standards, and meeting agreed service levels. This role oversees daily operations, manages internal teams, and serves as the primary point of contact for clients. The Service Delivery Manager ensures operational efficiency, drives...

Maintaining positive relationships with customers.Identifying customer needs and overseeing service delivery within the business context.Determining ways to reduce costs without sacrificing customer satisfactionAssessing customer feedback and using your creativity to establish, improve, and refine services.Remaining organized and meeting...

Summary Buhler Group in Cairo, Egypt is looking for a passionate Customer Service Sales Manager to lead the Customer Service Sales function for the assigned territory. This position is responsible for driving Customer Service business growth, developing customer relationships, and leading the sales team to achieve business objectives.Job Responsibilities...

About the Role:In your role, you'll lead the end-to-end delivery of data management projects, from proposal to execution. You'll be the bridge between clients and our internal teams, ensuring seamless communication, top-notch delivery, and innovative solutions.Key Responsibilities:Drive end-to-end project delivery across the full lifecycle.Interface...

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.This position reports to:Local Division Manager - Egypt Cluster__Your role and responsibilities This role will be in ABB industrial...

Lead day-to-day operations across multi-industry client accounts (voice/non-voice, inbound/outbound, English/Arabic, etc.)Own and manage client relationships, ensuring ongoing alignment, feedback loops, and reportingDrive performance through effective planning, issue resolution, and structured improvement plansApply ...

Orange Business is here! About us Join us at Orange Business!We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.Every day, you will collaborate with a team dedicated to providing consistent,...

Orange Business is here! About us Join us at Orange Business!We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.Every day, you will collaborate with a team dedicated to providing consistent,...

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility...

Line of ServiceAdvisoryIndustry/SectorTechnologySpecialismAdvisory - OtherManagement LevelManagerJob Description & SummaryA career within General Consulting services, will provide you with the opportunity to help clients seize essential advantages by working alongside business leaders to solve their toughest problems and capture their greatest opportunities....

Line of ServiceAdvisoryIndustry/SectorTechnologySpecialismAdvisory - OtherManagement LevelManagerJob Description & SummaryWe are seeking a Service Design - Manager to participate in the service design and transformation of end-to-end services that deliver exceptional customer experiences and measurable business value. In this role, you will work across...

DescriptionAdvansys is a dynamic solutions provider focused on delivering smart, modular, and sustainable technology solutions that enhance operations, improve customer experiences, and drive business modernization. With over 400 skilled engineers, we serve 100+ enterprise customers across 14 countries. Specialized in a wide array of premium services...

DescriptionAbout Us:Network International is the largest Financial Technology company in Middle East and Africa. Payments is our core business where we provide services in more than 50 countries – UAE, Jordan, South Africa, Egypt are some of our key markets. Apart from payments, we provide services on Data and Insights, Lending, Insurance, Risk Solutions,...

Line of ServiceAdvisoryIndustry/SectorTechnologySpecialismAdvisory - OtherManagement LevelManagerJob Description & SummaryAt PwC, our people in integration and platform architecture focus on designing and implementing seamless integration solutions and robust platform architectures for clients. They enable efficient data flow and optimise technology...

Line of ServiceTaxIndustry/SectorNot ApplicableSpecialismGeneral Tax ConsultingManagement LevelManagerJob Description & SummaryA career in our Tax Compliance Services practice, within Tax services, will provide you with the opportunity to help our clients meet and manage their tax obligations across unique but ever changing tax specialties. You’ll advise...

Are you passionate about ensuring exceptional service delivery and client satisfaction? Do you thrive in managing teams and driving operational excellence? If so, we want you to join our team!Future Group Translation and Localization Services is seeking a dedicated Service Delivery Manager to oversee our interpretation services and ensure the highest level...