عمليات بحث ذات صلة

Key Responsibilities:Analyze historical data to forecast future staffing needs based on call volume trends and service level agreements (SLAs).Develop and maintain staff schedules, ensuring optimal coverage across all operational hours.Monitor call center operations in real-time to ensure performance standards are met.Analyze inbound/outbound call volumes...

**Job Description:** **The Workforce Analyst & RTM is responsible for workforce planning, forecasting, real‑time monitoring, and intraday performance management to ensure optimal service levels, productivity, and operational efficiency across a multinational contact center environment.** **Key Roles & Responsibilities:** **- Workforce Planning &...

DescriptionKey Responsibilities·         Lead Procurement discovery, CRP1/fit-to-standard and CRP2/TO-BE workshops and translate approved processes into Oracle Fusion configuration.·         Own design and configuration for Self Service Procurement, Purchasing, Sourcing, supplier management/portal capabilities and receiving processes within...

Job Description: Job Purpose: In line with MEA strategy and business aspiration to continue accelerating the business in Iraq which is a stage 3 market under NALT cluster, we have opened an excellent opportunity to lead the market development for Mars Snacking categories in Iraq which have been identified as growth opportunity markets. Iraq is top growth...

Key responsibilities: Own the end-to-end performance of the operational-enablement function — Workforce Management, Real-Time / Control Tower operations, MIS/Reporting/Decision support, Quality/knowledge management, and Training Management.Establish and run a centralized Control Tower providing real-time, cross-account command and visibility of service...

Job Description:Key Accountabilities or Responsibilities: Supply Planning & Logistics Operations• Based on markets requirements, calculate & submit production & deployment plans to the respective source units managing all supply systems/ERP involved in the process in order to ensure on time fulfilment of market requirements.• Follow up with the source...

Country Head • CHC Egypt You’ve built experience, now use it where bold ideas meet real impact. At Opella, we’re challenging how self-care works for millions of people and need leaders and experts ready to shape what’s next. As the Country Head of Opella Egypt, you’ll bring your skill, your curiosity and your drive to make health simpler, smarter...

About Us Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a...

About Us Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a...

Role Purpose Lead cross-functional requirements validation, fit-to-standard process design, traceability and business acceptance across the Oracle Fusion programme, while providing independent delivery-quality assurance over design packs, configuration evidence, test readiness and phase exit criteria. The role is a governance and quality lead, not the...

Role Purpose Own the end-to-end Oracle Fusion Financials solution for Mada Media, from fit-to-standard design through configuration, migration, testing, cutover and stabilization. The lead is accountable for a coherent finance design across General Ledger, Payables, Receivables, Cash Management, Fixed Assets, Tax, Expenses, revenue-related accounting,...

About Us With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through Assurance, Tax and Advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with...

Key Responsibilities / Tasks • Support the implementation of RTM strategies across channels, regions, and customer segments. • Identify opportunities to expand market coverage and improve customer reach. • Analyze distribution performance and recommend improvements to territories, routes, and service models. • Partner with Sales, Trade Marketing,...