real time analyst

  About the Job   We’re looking for a Real Time Analyst (RTA) to be responsible for monitoring, communicating and making changes that positively affect the real-time performance of our team members. The ideal person will have a good understanding of how contact center functions including scheduling, call queues and forecasting volumes by half-hour...

Company: iQor is a global provider of customer experience solutions, supporting leading brands as a portfolio company of Mill Point Capital. With 45,000 employees across 10 countries, iQor blends three decades of operational expertise with AI-driven innovation to enhance performance across the customer lifecycle. Through its Grow, CXBPO, and infinityAiQ...

RTM analyst Job Description: • Monitor queues, agent status, and service levels in real-time. • Manage intraday staffing, breaks, and skilling adjustments as needed. • Ensure agent schedule adherence and escalate deviations. • Communicate performance updates and alerts to supervisors and management. • Analyze intraday trends and support recovery...

About the Job   We are changing the way people think about customer care, and we need your help!  Are you passionate about performance and love the challenge of reporting and diagnosing trends in key performance metrics? We’re looking for a Reporting Analyst with strong problem solving skills who can thrive in a fast paced, entrepreneurial...

Company Description White – وايـــت (White Investment) is one of Egypt’s top 10 real estate brokerage and investment companies, trusted by more than 3,000 clients. Based in New Cairo, the company delivers complete, client-focused property solutions for first-time buyers, seasoned investors, and major developers across Egypt’s residential and...

Company Description KW RED | Real Estate Domain is the first market center to partner with KW Egypt, operating as a respected real estate brokerage known for integrity, professionalism, and client-focused service. The company has a strong industry reputation built on transparent practices and reliable guidance. A dedicated team of experts supports clients in...

Company Description KULTURE Developments builds on a strong legacy of successful projects, including Granoy, Iguall, It, Prk Vie, Cinco, and White Residence. The company combines tradition and innovation to deliver upscale, artful developments that redefine contemporary living. Guided by the slogan “Making our Own Way,” KULTURE focuses on creating...

Company Description REMAX is the world’s leading real estate brand, with more than 146,000 agents in over 8,700 offices across 110+ countries. Founded in 1973 by experienced real estate professionals, REMAX is built on a model where productive agents earn competitive commissions and receive strong brokerage support. REMAX Egypt, established in January...

  About the Job   We are changing the way people think about customer care, and we need your help!    We’re looking for a Business Analyst to assist with Performing User Acceptance Testing (UAT) and the operationalization of business, process and/or system changes across training curriculums, training delivery, quality assurance and reporting.   As...

Company Description KW RED | Real Estate Domain is the first market center to sign with KW Egypt, operating as a respected real estate brokerage known for integrity, professionalism, and client-focused service. The company has built a strong industry reputation by prioritizing transparent transactions and long-term relationships. A dedicated team of real...

Company Description The Address Investments is a leading real estate company in Egypt and the Middle East, recognized for its trusted brand and strong contribution to a healthy, evolving real estate market. The company focuses on offering clients a wide variety of developments and tailored deals that match different budgets, turning real estate dreams and...

Sckylers is a fast-growing real estate developer in Egypt, creating and developing projects designed to deliver value, quality, and strong investment opportunities. We are looking for a motivated and target-driven Sales Team Leader to join our Real Estate Sales team. Key Responsibilities: • Achieve monthly and quarterly sales targets. • Handle leads...

Company Description EgyProperty is a real estate platform focused on providing a safe and trusted community where individuals can easily buy, sell, or rent properties. The company is committed to simplifying real estate transactions and offering a user-friendly experience for both property owners and seekers. EgyProperty positions itself as a top choice in...

The IT Software Analyst will be responsible for managing, maintaining, and optimizing IT assets and software systems within a warehouse environment. This role focuses on ensuring the efficient operation of warehouse management systems (WMS), inventory tracking software, and related IT infrastructure to support seamless warehouse operations. The analyst will...

Company Description: Smart Market Opportunities (SMO) is a growing real estate company in Egypt, specializing in residential and commercial properties. We focus on the primary real estate market, providing clients with smart opportunities, professional guidance, and tailored solutions to help them make the best property investment decisions. Job Title:...

About Blackhorse: Blackhorse Real Estate is a Cairo brokerage handling sales and rentals across East Cairo’s leading compounds. The role: You’ll own our online listings across Bayut/Dubizzle, Property Finder, and Facebook, and stay on top of the market behind them. Real estate experience helps but isn’t required. Tracking the market and our...

Company Description RED | Real Estate Domain, operating as KW RED, is a respected real estate brokerage and the first market center to sign with KW Egypt. The company is known for its strong emphasis on integrity, professionalism, and client-centric service, resulting in an excellent industry reputation. A dedicated team of experts uses data-driven...

Risk Analyst Department: Credit Risk B2C Employment Type: Full Time Location: Egypt Description About tabby Tabby is on a mission to give people power over their money. For too long, financial systems have worked for the institutions that built them, not the people using them. Runaway interest, fine print and limited access have left many behind, feeling...

Company Description Bold Routes is a prestigious brokerage firm founded by seasoned industry professionals and committed to delivering strong value to clients. The firm focuses on innovative financial solutions and high-quality customer service, aiming to reshape the standards of the brokerage sector. Team members work within a culture of shared vision,...

  About the Job   We’re changing the way people think about customer service, and we need your help!   We’re looking for a Quality Assurance Analyst to monitor Customer Service Representatives (CSRs) and the daily performance of Tier 2 teams (CSA/CX) by recording, reviewing and evaluating Voice, Email, Chat and Social contacts.   As Quality...