principal engineer technical support

DescriptionOne of our clients is looking for a " Support Engineer" to join their growing team!If you're passionate about technology, enjoy troubleshooting technical issues, and thrive in solving complex technical challenges, this is a great opportunity to grow your career in a dynamic and collaborative environment. As a Support Engineer, you'll be...

DescriptionProvide technical assistance to all the technical staff (Engineers &technicians) and all after sales department such as service advisors and parts department.    Provide troubleshooting assistance to all technical staff of all branches via phone, email, and remote service support...

Job Title: Technical Support EngineerExperience: 1 - 3 yearsLocation: New Cairo, EgyptRoles & Responsibilities:- Deliver voice, email, and chat-based technical support.- Conduct online demos and customer training.- Requirement gathering and analysis.- Perform in-depth systematic troubleshooting!- Respond to RFI requests and timely follow up with contacts.-...

- We are looking for a **Technical Support Engineer** to join our **Maintenance Department** , working in the field of **Car Wash Machines and Industrial Equipment** . **Key Responsibilities** : - Receive and follow up on technical complaints and maintenance requests from customers. - Troubleshoot and identify technical issues remotely or...

AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably. We’re the first software business in the world to have our sustainability targets validated by the SBTi,...

DescriptionAs one of the most established cybersecurity companies in the world, we at NetWitness are hard at work every day helping our customers and partners better protect their organizations from cyberattacks. Our products and incident response services are used within most large enterprises, governments and militaries for incident response and threat...

  Atos is the Atos Group brand dedicated to AI-powered, secure, end-to-end digital services. Atos designs, develops, and operates critical digital environments that drive performance, resilience and sovereignty, helping public and private organizations worldwide retain control over their data and infrastructures, while meeting regulatory...

Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents....

Job SummaryWe are looking for a Network Technical Support Engineer with 1–3 years of experience to support and maintain the organization’s network infrastructure. The role involves troubleshooting network and WiFi issues, supporting users, and ensuring stable and secure connectivity across all systems.Key ResponsibilitiesProvide first-level technical...

Job Title: Backend Technical Support EngineerWork Condition: remoteKey Responsibilities:1) Support merchants and partners with technical inquiries & issues.2) Manage technical solution guides and resolve recurring issues.3) Test merchant websites and plugins to ensure optimal performance.4) Work on side projects to improve onboarding and...

Principal Responsibilities:Acts as a remote customer advocate to champion specific customer needs in collaboration with field teamInterfaces directly with customers at different stages of problem resolution process including understanding issues customers are facing, communicating plans for resolution, explaining developments, and conveying...

Principal Responsibilities:Acts as a remote customer advocate to champion specific customer needs in collaboration with field team. Applies technical knowledge to analyze and use highly technical troubleshooting tools and content and analytical practices; uses operational and diagnostic procedures to diagnose and resolve issues in unique and often complex...

DescriptionWe are looking for a technically skilled candidate with excellent interpersonal skills for the technical support engineer position. Technical support engineers troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties.Dsquares specializes in offering loyalty programs that...

Date Posted:2026-01-26Country: EgyptLocation: 215 One Kattameya,CairoRole OverviewAre you ready to join a dynamic, international company that values Safety, Ethics, Quality, Innovation, and Employee Opportunity? Otis is expanding and seeking a Senior Technical Support Engineer for one of our entities in Egypt. The role holder will conduct safety inspections,...

Principal Responsibilities:Provide first-line technical support to customers via emails and remote sessions, diagnosing and resolving complex software, hardware, and system issues.Troubleshoot and analyze technical problems, replicating customer environments and utilizing diagnostic tools to identify root causes.Manage and prioritize a queue of support cases...

Job Title: Automotive Technical Support and Training Engineer Job Overview: As an Automotive Technical Support and Training Engineer, you will play a crucial role in providing technical support and training to our customers and employees. You will be responsible for ensuring that our customers have a thorough understanding of our products and are able to...

DescriptionThe Technical Support Engineer – Well Services  will be responsible for the planning and operational support of the Well Services Group. This includes rigless solutions for intermediate to complex wells or projects on a regional basis. The role will mainly apply only technically during the initial sale process of any project to provide a...

Job Title: Automotive Technical Support and Training Engineer Key Responsibilities: - Provide technical support to customers via phone, email, and in-person visits - Troubleshoot and resolve technical issues related to our products - Conduct product demonstrations and trainings for customers - Develop and maintain training materials and manuals - Train...

A subsidiary of Al Ahly Capital, Al Ahly Momkn is a fast-evolving Fin-tech company committed to promoting secure, convenient & seamless payment solutions and financial services for business owners, service providers and consumers across Egypt.At Al Ahly Momkn, we foster a culture of innovation, collaboration, and personal growth.We believe in empowering our...

DescriptionLead Sev-1 and Sev-2 incidents from diagnosis through resolution.Ensure incidents and service requests meet agreed SLAs.Analyze recurring incidents and implement permanent fixes.Prepare root cause analysis reports and corrective action plans.Build scripts, automation solutions, and support tools.Monitor aged L2 tickets and drive resolution within...