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About us Join us at Orange Business!We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where...

Conducts the most complex service, repair, design, and configuration complex building control systems aligned with customer expectations. 

This is a full-time, fully remote Job.Key ResponsibilitiesHelpdesk & Incident Management: Provide Tier 1 and Tier 2 technical support to end-users, resolving hardware, software, and network issues in accordance with ITIL best practices.System & Application Support: Administer, troubleshoot, and support internal business applications and core IT systems to...

LightByte is looking for a Customer Service Specialist to join our growing team and support the day-to-day operations of one of our digital platforms. This is a Full-Time, position suitable for candidates with 0–3 years of experience who are organized, detail-oriented, and comfortable working in a fast-moving environment. What You’ll Do• Monitor and...

General Information Location Cairo Job ID 13959 Job Category Customer Service Representative (CSR) Language Requirement German Description & requirements We're looking for an German-speaking Customer Service Representative with a problem-solving mindset to join a community of customer service experts. Apply now and start something brilliant with...

About Capgemini Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year...

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.This position reports to:Operations Manager__  Your role and responsibilities In this role, you will have the opportunity to...

Buhler Group in Cairo, Egypt is looking for a passionate professional to join us as Service Sales Manager to lead the Service Sales function for the assigned territory. This position is responsible for driving business growth, developing customer relationships, and leading the team to achieve business objectives. This is where you'll excel • Maintain...

Company DescriptionArtificial Intelligence. Automation. Cloud Engineering. Advanced Analytics. For Enterprises, these are key factors of success. For us, they're our core expertise. We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is...

Summary Acts as the customer's main point of contact at the service reception, from appointment through vehicle handover. Captures customer concerns accurately, opens and prices job cards, explains recommended work and estimates, keeps customers updated on progress, and ensures vehicles are delivered on time, correctly invoiced and to OEM and MAG service...

Role Description: This full-time hybrid role is based in Istanbul, with a mix of remote work and on-site responsibilities. As a Customer Service Engineer, you will play a vital role in ensuring customer satisfaction by providing technical support, performing field service tasks, troubleshooting issues, and maintaining customer-focused service. You will...

Hello, The work location will be at Maadi Technology Park. The offered salary package is EGP 28,007 gross, broken down as follows: Basic Salary: EGP 19,044.76 COLA: EGP 5,601.40 KPIs: EGP 3,360.84 For the Avetta account, the role operates on a 24/7 rotational shift schedule. Working hours are 9 hours per shift, including a 1-hour break. In addition, you...

About the Company The ideal candidate loves talking to people and proactively solving issues. About the Role You will be responsible for converting customers into passionate evangelists With salaries up to 63K gross Responsibilities • Communicate with customers via phone, email and chat • Provide knowledgeable answers to questions about product,...

Collaborate with IT/business teams to ensure that the tools are configured to meet the needs of the organization, following ITIL processes.Work with stakeholders to define requirements and design workflows within the ITSM tools.Continuously evaluate the performance and effectiveness of ITSM tools and identify areas for improvement.Optimize processes within...

Ensure that IT metrics are aligned with organizational goals, ITIL processes, and service management standards.Oversee the collection and management of data related to IT operations, including service delivery, processes management, system performance, and user satisfaction.Provide insights into service performance, operational efficiency, resource...

Date Posted:2025-12-03Country: EgyptLocation: 11 M.Mandour, Nasr City, CairoJob DescriptionAbout the Role:We are seeking a skilled and experienced Service Technician to join our team in Cairo. As a Service Technician, you will be responsible for troubleshooting, repairing, and PPM on elevators and escalators.Responsibilities:* Troubleshooting and diagnosing...

We are looking for a Service Sales Engineer to join our team, specializing in Fire Pump Maintenance Contracts. 🎯 Job Responsibilities • Selling fire pumps maintenance contracts to factories, companies, and facilities. • Conducting regular outdoor visits to clients and potential customers. • Building and maintaining strong relationships with...

Advisor I, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients’ products or services. Candidate Profile: • High school diploma...

iQor is a global business services company that provides customer support, technical support, and business process outsourcing services. The company works with businesses across different industries to improve customer experiences and manage their customer service operations. iQor combines skilled employees, technology, analytics, and digital solutions to...

If you are passionate about driving process improvement and motivating and leading a team of driven, customer-obsessed associates and team leads, all while analyzing systemic issues and implementing solutions to challenging problems, we have the career you’re looking for!The Team Manager sets the vision and culture of their teams by handling individual and...