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Position Summary The WFM Real-Time Analyst is responsible for monitoring contact center performance throughout the day and ensuring staffing levels support business needs. This role works closely with Operations to manage real-time performance, identify staffing gaps, and recommend actions to achieve service level targets and improve productivity Key...

About the Job   We are changing the way people think about customer care, and we need your help!  Are you passionate about performance and love the challenge of reporting and diagnosing trends in key performance metrics? We’re looking for a Reporting Analyst with strong problem solving skills who can thrive in a fast paced, entrepreneurial...

  About the Job   The Compliance Analyst plays a critical role evaluating, reviewing and mitigating risks and ensuring organizational practices are in-line with client contractual requirements, external regulations, as well as internal policies and procedures.     As Compliance Analyst, You Will…   Be responsible for reviewing regulation and...

    About the Job The MIS Analyst is an integral role within Global Service Desk and is responsible for the design, development, implementation and support of mission-critical enterprise Business Intelligence (BI) reports, G-Suite/Excel reports, and other tools working with cross-functional teams. This role is a part of Global Service Desk and supports in...

DescriptionJob Overview: Vezloo for Programming is seeking detail-oriented and passionate Football Analysts to join our team. In this role, you will be responsible for analyzing Football matches in real-time, ensuring accurate data capture, and delivering high-quality insights in alignment with company standards.Employment Type: Part-Time (Per Match...

We are looking for an experienced Product Analyst with strong business analysis and Agile skills who can translate business requirements into features and user stories, manage product backlogs, and collaborate with product, design, development, and testing teams. The ideal candidate should have experience with financial planning products, preferably...

DescriptionDubizzle Egypt is the leading marketplace for selling and buying online in the region. Our aim is to upgrade people’s lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for...

DescriptionMüller's Solutions is looking for a passionate ServiceNow Business Analyst to join our talented team. In this critical role, you will act as a bridge between business stakeholders and the technical team, ensuring that the implemented ServiceNow solutions effectively meet business needs and drive operational excellence. Key...

Responsibilities  Collaborate with clients to understand business needs, goals, and challenges.Translate business requirements into detailed technical specifications for developers.Facilitate workshops, interviews, and brainstorming sessions to gather requirements.Develop and maintain project documentation, including user stories, process flows, and use...

Description The Investigation Officer’s main objective is to be responsible for conducting on-site investigations and inquiries to gather information about individuals or businesses applying for mortgage and financing services. Your role involves verifying applicant information, assessing risk factors, and ensuring compliance with company policies and...

Application Security Analyst (AI Training) About The Role We partner with the world's leading AI research labs to build smarter, safer AI systems — and we need security professionals who understand how software actually breaks in the real world. As an Application Security Analyst, you'll work with realistic security scenarios to help frontier AI models...

MedNet Egypt is one of the leading managed care service organizations that caters to healthcare needs. We are looking for a skilled Business Reporting Analyst who will be responsible for supporting medical insurance operations by transforming raw operational and financial data into actionable insights. Your Job Build, maintain, and enhance reports and...

Sr. Data Analyst Purpose of the Job The Senior Data Analyst plays a critical role in leading advanced data analysis initiatives that uncover meaningful patterns and trends, supporting data-informed decision-making across the organization. This role involves independently sourcing, transforming, and interpreting diverse datasets and translating findings...

  About the Job   We’re looking for a Real Time Analyst (RTA) to be responsible for monitoring, communicating and making changes that positively affect the real-time performance of our team members. The ideal person will have a good understanding of how contact center functions including scheduling, call queues and forecasting volumes by half-hour...

  About the Job   The Information Security Analyst (ISA) will be managed by the Lead Analyst, and this role will be responsible for the day-to-day operations of threat monitoring, vulnerability management, and security control administration for a subset of the organization.    The ISA will perform regular predefined audits of various IT components as...

DescriptionWe are looking for a Business Analyst who will be the vital link between our information technology capacity and our business objectives by supporting and ensuring the successful completion of analytical, building, testing and deployment tasks of our software product’s features.Responsibilities Define configuration specifications and business...

 Job Description: Position: Business Analyst Location: Cairo, Egypt (Onsite) Job Summary Our client is  seeking a skilled professional to manage projects, communicate with clients, and deliver solutions that meet their needs. The ideal candidate will have strong knowledge of credit and risk management, excellent project...

  About the Job   We’re changing the way people think about customer service, and we need your help!   We’re looking for a Quality Assurance Analyst to monitor Customer Service Representatives (CSRs) and the daily performance of Tier 2 teams (CSA/CX) by recording, reviewing and evaluating Voice, Email, Chat and Social contacts.   As Quality...

We're looking for a Junior Data Analyst to join our Marketing Team at Ocoda who will be responsible for Hojuzat(OTA) Global Reservation Company. Role ObjectiveThe MarTech & Business Analytics Associate is the internal custodian of Hojuzat’s data "Core and Shell." You are responsible for the health of our Grid of Tools, ensuring that data flows...

Job Summary: The Security Operations Center (SOC) Analyst Tier 1 is responsible for the initial monitoring, investigation, and response to security incidents within an organization's IT infrastructure. This entry-level role serves as the first line of defense against cyber threats, ensuring the security and integrity of the company's data and systems....