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Alnafitha IT is a leading independent provider of IT services and solutions in Saudi Arabia, founded in 1993.As a fully Saudi-owned company, we have established ourselves from a startup business to a market leader, offering a comprehensive range of IT solutions tailored to meet the unique requirements of our clients.Our expertise spans across various...

Line of ServiceAdvisoryIndustry/SectorTechnologySpecialismAdvisory - OtherManagement LevelManagerJob Description & SummaryAt PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We’re a...

Line of ServiceAdvisoryIndustry/SectorTechnologySpecialismAdvisory - OtherManagement LevelManagerJob Description & SummaryAt PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We’re a...

Job DescriptionWe are seeking a motivated and detail-oriented Level 1 Technical Support Agent to join our customer support team. The successful candidate will be responsible for providing initial support for our open-banking software plugin, which is utilized by multiple banking clients. This role is pivotal in ensuring a seamless customer experience by...

Description Provide technical support to customers through phone, email, remote sessions, and online meetings. Contact clients after the sales process to activate software licenses and ensure successful deployment. Guide customers through software installation, configuration, and best practices to prevent common issues. Troubleshoot technical problems and...

Job Title: Technical Support Resource Term: 12 months Location: Cairo, Egypt Division: Cards Reports to: TBC PURPOSE OF THE PROJECT The Technical Support Resource in Egypt is responsible for providing high quality technical assistance and operational support to internal teams, clients, and partners using the relevant payment products and solutions. The...

Position: Technical Support Agent Company Overview: RayaCX is a leading customer experience management company based in 6th of October City, Egypt. We provide innovative solutions and services to help businesses improve their customer interactions and drive growth. Job Overview: We are seeking a highly motivated and skilled Technical Support Agent to join...

OverviewWe are looking for a customer-focused Technical Support Specialist to join our team. You’ll be the first point of contact for clients, helping resolve technical issues efficiently while delivering an excellent support experience. Key Responsibilities Provide customer-facing technical support via calls  Troubleshoot issues related to...

AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably. We’re the first software business in the world to have our sustainability targets validated by the SBTi,...

About NCR AtleosNCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.Job Title: Technical Support SpecialistLocation: Cairo, EgyptEmployment Type:...

The Technical Support Specialist will be the point of escalation for the GEPD Service Desk for all issues that require onsite visit or problems that cannot be resolved in the Service Desk time requirements. The responsibilities include responding to Level 1-3 technical support incidents and requests as well as performing troubleshooting procedures and...

  Atos is the Atos Group brand dedicated to AI-powered, secure, end-to-end digital services. Atos designs, develops, and operates critical digital environments that drive performance, resilience and sovereignty, helping public and private organizations worldwide retain control over their data and infrastructures, while meeting regulatory...

DescriptionWe are looking for a technically skilled candidate with excellent interpersonal skills for the technical support engineer position. Technical support engineers troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties.Dsquares specializes in offering loyalty programs that...

DescriptionAs one of the most established cybersecurity companies in the world, we at NetWitness are hard at work every day helping our customers and partners better protect their organizations from cyberattacks. Our products and incident response services are used within most large enterprises, governments and militaries for incident response and threat...

We’re looking for a Technical Customer Support Representative to join Procore’s Customer Support department. In this role, you’ll utilize your strong problem-solving and people skills to support a product that impacts how communities’ hospitals, homes, sports stadiums, and schools worldwide are built. You will help save our customers time and...

Job Title: Backend Technical Support EngineerWork Condition: remoteKey Responsibilities:1) Support merchants and partners with technical inquiries & issues.2) Manage technical solution guides and resolve recurring issues.3) Test merchant websites and plugins to ensure optimal performance.4) Work on side projects to improve onboarding and...

Job Summary: Deliver efficient IT ticketing resolution and support services to users, ensuring smooth IT operations, system functionality, and adherence to IT policies. Key Responsibilities: • Manage and resolve IT tickets, ensuring compliance with Service Level Agreements (SLA) for systems such as Network, Internet, Intranet, Access Control, Attendance,...

Principal Responsibilities:Provide first-line technical support to customers via emails and remote sessions, diagnosing and resolving complex software, hardware, and system issues.Troubleshoot and analyze technical problems, replicating customer environments and utilizing diagnostic tools to identify root causes.Manage and prioritize a queue of support cases...

Principal Responsibilities:Acts as a remote customer advocate to champion specific customer needs in collaboration with field teamInterfaces directly with customers at different stages of problem resolution process including understanding issues customers are facing, communicating plans for resolution, explaining developments, and conveying...

 Job Description: About the Client Our client is a well-established regional retail company operating across the Middle East, committed to leveraging innovative ERP solutions to enhance business operations and drive efficiency. They are seeking a Junior D365 F&O Techno-Functional Support Specialist to support Microsoft Dynamics...