it support manager

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For over 90 years we have shaped brighter futures through education, arts, culture, language, and creativity. We work with people in over 150 countries and reach over 700 million people. We connect. We inspire.   Pay Band:...

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For over 90 years we have shaped brighter futures through education, arts, culture, language, and creativity. We work with people in over 150 countries and reach over 700 million people. We connect. We inspire. Pay Band:...

Our TechOps & Support Manager Leads the Technical Operations function by overseeing production support services, ensuring operational excellence, driving service reliability, and developing high-performing teams to deliver exceptional customer and business outcomes. Responsibilities • Own team outcomes across a defined domain or capability. • Set KPIs...

Title: Customer Support Associate Reporting to: Senior Director, Consumer Channels Department: Consumer Channels Duration: 3 months Location: Cairo • Customer Support (40%) • Customer-facing everyday: provide best-in-class customer support to all customers; fielding questions and providing upbeat, customized support • Review ticket responses to meet...

We are seeking a proactive and detail-oriented Technical Support Specialist to join our support and operations team. In this role, you will be the primary technical contact for our clients and internal users, diagnosing software issues, resolving technical tickets, and ensuring maximum platform availability and customer satisfaction. Key Responsibilities 1....

Support Engineer (IMS) IMS with German Language Skills  "We are seeking a highly motivated and customer-focused German Service Desk / IT Support Analyst to provide first-level IT support to end users. The successful candidate will serve as the primary point of contact for users, handling IT-related incidents, service requests, and technical queries through...

RequirementsLocation: Suez, Egypt (Suez residents are a must) Job Requirements:Bachelor's degree in Information Technology, Computer Science, or a related field.Minimum 2 years of hands-on experience in IT Helpdesk Support.Technical Skills:Good knowledge of Windows and Windows Server, with basic knowledge of macOS or Linux.Basic understanding of networking...

Property Finder is the leading property portal in the Middle East and North Africa (MENA) region, dedicated to shaping an inclusive future for real estate while spearheading the region’s growing tech ecosystem. At its core is a clear and powerful purpose: To change living for good in the region.Founded on the value of great ambitions, Property Finder...

About the Role We are looking for a customer-focused and proactive Customer Support Executive to join GS1 Egypt. In this role, you will be the first point of contact for our customers, helping them with inquiries, requests, and complaints while ensuring a smooth and positive customer experience. You will work closely with different internal departments to...

Support the collection and analysis of financial and market data for preliminary ROI models and investment assessments. Assist in preparing pitch decks, investment memos, partnership updates, and presentations for management. Coordinate action items, deadlines, and deliverables related to partnership and investment discussions. Prepare meeting briefs,...

Key Responsibilities & Accountabilities • Maintain a customer care team known for its approachability, professionalism, and customer-first focus. • Serve as the critical link between AXA and its Retail customers. • Cultivate professional, long-term relationships with Retail customers to enhance trust and loyalty. • Directly contribute to enhancing...

Key Responsibilities: System Monitoring & Operations - Monitor production environments and proactively identify potential issues. - Review application logs and system alerts to detect anomalies. - Support scheduled maintenance and production releases. - Validate application functionality following deployments and infrastructure changes. Application Support...

Company Description ETISAL International Group is a leading Business Process Outsourcing (BPO) company serving clients across the Middle and Far East. The organization focuses on delivering customized, consultative, and innovative outsourcing solutions tailored to each client’s unique business needs. With deep attention to cultural nuances and global...

Job Purpose The Application Support Specialist ensures the optimal performance, administration, and continuous improvement of enterprise software applications across the organization. Operating within the Business Applications directorate, this role bridges technical teams and end-users to maintain high data accuracy and seamless service...

The Software Application Support Specialist is responsible for providing day-to-day operational support for enterprise applications, ensuring system availability, resolving user issues, monitoring application performance, and coordinating with development, infrastructure, security, and business teams to maintain service continuity. The role acts as the...

Program Assistant - Administrative & Client Support Job #: req39064 Organization: IFC Sector: Administration/Office Support Grade: GC Term Duration: Open-Ended Staff (OPEN-OP) Recruitment Type: Local Recruitment Location: Cairo,Egypt Required Language(s): English, Arabic Preferred Language(s): Closing Date: 11/12/2026 (MM/DD/YYYY) at...

Join Us At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the...

Overview Who We Are:  Ever wonder who brings the entertainment to your flights? Panasonic Avionics Corporation is #1 in the industry for delivering inflight products such as movies, games, WiFi, and now Bluetooth headphone connectivity!   How exciting would it be to be a part of the innovation that goes into creating technology that delights...

Required Experience: • 1–3 years of experience in Customer Service, Partner Support, Insurance Operations, Call Centre, Broker Servicing, or Financial Services. • Exposure to insurance products, policy servicing, renewals, and intermediary servicing is preferred. • Experience working with CRM platforms and customer service systems. • Strong verbal...

Established in 2008, Geidea epitomizes customer focused empowerment and commercial success through continuous innovation. Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the market. Our solutions give any business the chance to get ahead and reach for more no...