it operations manager

- Manage daily inbound customer service operations and ensure achievement of agreed service levels and KPIs. - Lead, mentor and develop agents and Team Leaders. - Monitor customer satisfaction, complaint resolution, agent productivity and service quality. - Plan staffing, manpower schedules and rotational shifts to maintain adequate...

Company Description Alalfy Smart Hearing Care provides specialized hearing solutions designed to improve communication, comfort, and quality of life for individuals with hearing challenges. The organization focuses on personalized care, modern hearing technologies, and professional counseling to meet diverse patient needs. Services typically include hearing...

CRM and Application Support Manager Purpose of the Job The CRM and application support Manager is a key role within the Information Technology department at Coptic Orphans, responsible for tactical operational management of the CRM and application support functions. The incumbent will be responsible for leading and managing the CRM and application support...

We are seeking a full-time Operations Manager to oversee the operational management of a major mixed-use commercial development within our Property and Facilities Management team. Based in West Cairo, this role will involve regular travel across Egypt and occasional regional travel, so flexibility and a proactive approach are essential.The successful...

Naggar Foreign Trade is part of Naggar Group Companies, a long-established organization with roots in the shipping industry stretching back more than a century. Naggar Foreign Trade focuses on simplifying international trade for clients across diverse industries. Through a holistic, supply-chain-integrated approach, the company enables clients to outsource...

We are seeking an experienced Business Operations Manager to join our dynamic team . In this role, you will be responsible for overseeing the operational aspects of our projects, ensuring that they align with strategic objectives and are executed efficiently. You will collaborate with various departments to streamline processes and improve productivity,...

About the Job   We’re searching for an Operations Manager to direct and manage all operational activities for certain programs while contributing to the campus’s overall strategic direction. This role will execute day-to-day operational activities including managing Key Performance Indicators (KPIs), managing Service Levels and coaching and recruiting...

A leading Medical Education & Training Organization is looking for an experienced, hands-on Medical Operations Manager to lead the operational execution of medical courses, workshops, and practical training programs. Requirements Key Responsibilities: • Manage medical courses and training programs from planning to full execution. • Coordinate with...

Job objective: The Center Operations Manager (OM) has the overall accountability on the technical operations within the Donation Center (DC) that include the full donation process from registration to post-donation follow up thus; he is responsible to ensure that all daily operations run in accordance with the relevant policies and procedures through the...

DescriptionEnvision Employment Solutions is currently looking for a Distribution Operations Manager for one of our partners, a leading Digital Bank!THE ROLEYou run the network that puts the bank within physical reach. Every Point deployed, every vendor keeping it running, every incident that takes one offline comes through the operation you lead, and how...

Job objective One sentence summary of the main objective of the job, the most important activities and the means and guidelines to obtain the objectives. Provide tactical leadership to the division in the areas of business development, business analysis and planning, financial and asset management, human resource development, and support a compliance and...

Key responsibility: People Management & development - Manage a team of Donor Center Technicians, Phlebotomists, Plasma processors, Training coordinator and supervise other center employees as delegated from CM or Plasma Operations & Medical Director.Establish a work environment that foster operational excellence.Ensure all employees are properly, timely,...

DescriptionEnvision Employment Solutions is currently looking for a FinCrime Operations Manager for one of our partners, a leading Digital Bank!THE ROLEYou run the operation that keeps financial crime out of the bank. The team that checks who a customer is, watches how their money moves and gathers the evidence when something looks wrong is yours to lead,...

It's fun to work in a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and customer focus to the business.Responsibilities1. In charge of recruiting live streaming hosts and agencies.2. Be responsible for the performance of agencies/hosts .3. Creating, improving and maintaining content according to local trends.4....

DescriptionNowlun, the first digital freight forwarder in the MENA region, is redefining logistics by providing instant, transparent, and competitive ocean freight rates via integrated solutions with all major shipping lines. Our mission is to become the top logistics platform for the entire supply chain ecosystem, supporting businesses in Egypt, Saudi...

Role Objectives:This role drives operational excellence by developing robust policies and controls, effectively managing a team, mitigating financial and regulatory risks (including fraud and chargebacks), and maintaining high-productivity relationships with key external stakeholders like banks and card networks. The ultimate goal is to scale the Fintech...

DescriptionEnvision Employment Solutions is currently looking for a Fraud Operations Manager for one of our partners, a leading Digital Bank!THE ROLEYou run the first line against fraud. Every rule based alert, and every customer who reports a transaction they do not recognize, comes to the team you lead, and how accurately they close or escalate it decides...

Commitment to Medserv and Client HSSEQ requirements at all times Commitment to Medserv SAI 360 safety and risk system to close open actions in a constructive and productive manner. Provide drilling supervision for all Company Materials and Logistics activities. Provide support to the GFR gas plant production needs. Develop and communicate plans for the safe...

About 3Sixty3Sixty is a US based company offering a range of products and services to dental professionals. As our volumes grow, we are strengthening operational leadership with a senior operations manager role. Role SummaryWe are hiring a Dental Lab Operations Manager to run the daily performance of our digital dental lab operations, and to own case...

Job objective : The Center Operations Manager (OM) has the overall accountability on the technical operations within the Donation Center (DC) that include the full donation process from registration to post-donation follow up thus; he is responsible to ensure that all daily operations run in accordance with the relevant policies and procedures through...